With scalability up to 250 users, with 250 simultaneous calls permanently available, the COMtrexx Soft PBX solution is the perfect basis for large expansion stages. Combined with the transparent and flexible user licence model, a continuous expansion of the system is possible at any time.
The perfectly optimised connection to the SIP terminals of the COMfortel D series guarantees seamless and convenient interaction between the two Auerswald systems, which is fun to use.
| Languages | Current version | ||
|---|---|---|---|
| COMmander/COMpact PBX as a/b gateway | V02 11/2022 | ||
| V02 11/2022 | |||
| V02 11/2022 | |||
| Instructions COMtrexx VM for Microsoft Hyper-V | V07 08/2022 | ||
| Instructions COMtrexx VM for VMware ESXi | V05 08/2022 | ||
| Instructions COMtrexx VM for Oracle VM VirtualBox | V05 08/2022 | ||
| Advanced Information | V07 06/2023 | Online PDF | |
| V07 06/2023 | Online PDF |
General information
Instructions for COMmander/COMpact PBXs as a/b gateway on a COMtrexx
Changed descriptions
Information on the firmware version added.
Information on the setting of exchange line authorisation added.
General Information
Help/instructions for COMtrexx Hyper-V from firmware version 1.8
New descriptions
Note on finding a PBX in the network via https://comtrexx.local
General Information
Help/instructions for COMtrexx VMware ESXi from firmware version 1.8
New descriptions
Note on finding a PBX in the network via https://comtrexx.local
General Information
Help/instructions for COMtrexx VirtualBox from firmware version 1.8
New descriptions
Note on finding a PBX in the network via https://comtrexx.local
General information
Help/Instructions for COMtrexx from firmware version 2.0
New descriptions
New function.
Information about call type and number-dependent ringtones.
Information about the extended status display with COMfortel D-series telephones.
Changed descriptions
Link to COMtrexx Control Center help added.
Description extended by function list for version 2.0.
Information on the new firmware version 2.0
Additions to period backups display.
Error messages on the SoftPhone
Due to ever-increasing IT security requirements and new specifications from providers, Auerswald cannot guarantee that all telephones from other manufacturers can be put into operation and used permanently with the full range of functions. Especially with older third-party telephones, which no longer receive firmware updates from the respective manufacturer, functions can only be supported to a limited extent or not at all.
In principle, PBX Call Assist 5 can still be used. However, if the software assurance is not extended, the scope of features will be significantly limited: neither the Microsoft Teams app nor the latest versions of the mobile apps will be useable. In addition, systems without software assurance do not receive bug fixes and security updates, and there is no access to subsequent releases with new functions.
Important: The COMfortel SoftPhone is available licence-free for a limited period of time. The COMfortel SoftPhone can also be used in the tryout mode in the COMtrexx. For permanent use, please contact your dealer or system partner.
Configuring the use of the COMfortel SoftPhone in the COMtrexx
Requirement: Firmware from 1.6
Note: Softphones are very often not tied to a location and are therefore created by default without a location. The correctly assigned location is necessary, among other things, so that the PBX can properly initiate an emergency call.
Install Softphone in the device
The installation file for the COMfortel SoftPhone can be found here: COMfortel® SoftPhone
COMfortel SoftPhone Mobile: The clients are installed via the Google Play Store or Mac App Store.
Enter user name and password in the softphone
Note: The registration information for the COMfortel SoftPhone is emailed to the user when the phone is set up. Sending can be restarted later (e.g. after changing the user):
Note: The registration information can be copied here:
