With scalability up to 250 users, with 250 simultaneous calls permanently available, the COMtrexx Soft PBX solution is the perfect basis for large expansion stages. Combined with the transparent and flexible user licence model, a continuous expansion of the system is possible at any time.
The perfectly optimised connection to the SIP terminals of the COMfortel D series guarantees seamless and convenient interaction between the two Auerswald systems, which is fun to use.
| Languages | Current version | ||
|---|---|---|---|
| COMmander/COMpact PBX as a/b gateway | V02 11/2022 | ||
| V02 11/2022 | |||
| V02 11/2022 | |||
| Advanced Information | V06 03/2023 | Online PDF | |
| V06 03/2023 | Online PDF | ||
| Instructions COMtrexx VM for VMware ESXi | V05 08/2022 | ||
| Instructions COMtrexx VM for Oracle VM VirtualBox | V05 08/2022 | ||
| Instructions COMtrexx VM for Microsoft Hyper-V | V07 08/2022 |
General information
Instructions for COMmander/COMpact PBXs as a/b gateway on a COMtrexx
Changed descriptions
Information on the firmware version added.
Information on the setting of exchange line authorisation added.
General information
Help/Instructions for COMtrexx from firmware version 1.10.2
Changed descriptions
Changed function.
Changed function.
Description extended by external backups (remote backup).
Renamed - before: remote configuration
Description extended by information on the COMtrexx Control Center CCC
Description extended by function list for version 1.10.
Information on the new firmware version
Changed scope of functions (already in 1.8.2).
Description extended by special characters currently not supported.
New provider settingsRe-Registration after SIP Forbidden (403) and Re-Registration after SIP Timeout (408, 503)
Descriptions removed from short reference, as function with analogue telephones not supported.
Information on the user's location and on the behaviour when dialling without an area code added.
Several editiorial changes
General Information
Help/instructions for COMtrexx VMware ESXi from firmware version 1.8
New descriptions
Note on finding a PBX in the network via https://comtrexx.local
General Information
Help/instructions for COMtrexx VirtualBox from firmware version 1.8
New descriptions
Note on finding a PBX in the network via https://comtrexx.local
General Information
Help/instructions for COMtrexx Hyper-V from firmware version 1.8
New descriptions
Note on finding a PBX in the network via https://comtrexx.local
Error messages on the SoftPhone
Due to ever-increasing IT security requirements and new specifications from providers, Auerswald cannot guarantee that all telephones from other manufacturers can be put into operation and used permanently with the full range of functions. Especially with older third-party telephones, which no longer receive firmware updates from the respective manufacturer, functions can only be supported to a limited extent or not at all.
Important: The COMfortel SoftPhone is available licence-free for a limited period of time. The COMfortel SoftPhone can also be used in the tryout mode in the COMtrexx. For permanent use, please contact your dealer or system partner.
Configuring the use of the COMfortel SoftPhone in the COMtrexx
Requirement: Firmware from 1.6
Note: Softphones are very often not tied to a location and are therefore created by default without a location. The correctly assigned location is necessary, among other things, so that the PBX can properly initiate an emergency call.
Install Softphone in the device
The installation file for the COMfortel SoftPhone can be found here: COMfortel® SoftPhone
COMfortel SoftPhone Mobile: The clients are installed via the Google Play Store or Mac App Store.
Enter user name and password in the softphone
Note: The registration information for the COMfortel SoftPhone is emailed to the user when the phone is set up. Sending can be restarted later (e.g. after changing the user):
Note: The registration information can be copied here:
