Languages | Current version | ||
---|---|---|---|
End User License Agreement for Software (EULA) | V04 12/2022 | ||
Privacy Policy | V07 01/2024 | ||
Open source licenses | 21.03.2024 |
By installing the COMtrexx software, you automatically agree to the End User Licence Agreement for Software (EULA) and the Open Source Licences. In addition, you confirm that you have read and agree to the COMtrexx Privacy Policy.
You can download the EULA and the privacy policy as a PDF on this page.
Floating user licenses
The COMtrexx solutions can only be used in combination with floating user licences. You can obtain these and other licences from our authorised sales partners. Please note that additional services such as software maintenance and function enhancements may incur additional costs.
Improvements
Clear error messages in the event of a non-functioning backup.
Prevention of unnecessary notifications.
Bug fixes
Data from deleted outgoing mail servers may still have been used.
When a new public holiday was created, an additional public holiday was always created on the following day.
Misleading error message when commissioning FONtevo phones on COMtrexx Next.
Signalling on DECT handsets did not work if several telephones were assigned to the user.
In the call list of the PBX Call Assist, the internal user number was displayed instead of the dialled external number in the event of unsuccessful calls.
Only COMtrexx Flex: The factory settings could not be restored with the key function.
Onky COMtrexx Business: After updating to version 2.2.1, an unused USB stick led to non-functioning voice mail and fax boxes. The USB stick is now ignored again.
After announcement before answering, music on hold was played during the call phase, even if the function was switched off.
Administration > Network > Server service > SFTP server: Superfluous settings removed.
Languages | Current version | ||
---|---|---|---|
End User License Agreement for Software (EULA) | V04 12/2022 | ||
Instructions COMtrexx VM for Microsoft Hyper-V | V08 11/2023 | ||
Privacy Policy | V07 01/2024 | ||
Advanced Information | V09 02/2024 | Online PDF | |
V09 02/2024 | Online PDF | ||
Open source licenses | 21.03.2024 |
General information
Help/Instructions for COMtrexx VM HyperV from firmware version 2.0
Editiorial changes
Links to COMtrexx support and COMtrexx help with improved and comprehensive information.
Additional languages.
General information
Help/Instructions for COMtrexx from firmware version 2.2
New descriptions
New COMtrexx hardware.
Changed descriptions
Adjustments and notes in the SMTP server and sender environment.
For the following products:
COMfortel D-100
COMfortel D-110
COMfortel D-200
COMfortel D-210
COMfortel D-400
COMfortel D-600
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP
COMfortel M-510
COMfortel M-520
COMfortel M-530
COMfortel M-710
COMfortel M-720
COMfortel M-730
COMfortel WS-500M
COMfortel WS-500S
COMtrexx
For the following firmware:
PBX systems: as of 8.0
D-Series: as of 1.10
COMfortel-IP: as of 2.8F
COMfortel-M/WS: as of 2.39
COMtrexx: as of 1.4
For the following products:
For the following firmware:
Language:
Languages | Current version | ||
---|---|---|---|
End User License Agreement for Software (EULA) | V04 12/2022 | ||
Privacy Policy | V07 01/2024 | ||
Open source licenses | 19.02.2024 |
After the update to version 2.0, we recommend you delete the browser cache so that all pages are displayed correctly.
Version 1.4.10 is required for an update to version 1.6.0 or higher. After the update to version 1.4.10 or higher, saving a firmware lower than 1.4.10 (downgrade) is no longer possible. After the update to version 1.6.3 or higher, saving a firmware lower than 1.6.3 (downgrade) is no longer possible. If it is necessary, please contact the Auerswald/FONtevo Support service.
Updating to version 1.8.2 or higher may improve the audio quality. In order for the necessary changes to take effect, a double reboot must be carried out once after the update (usual reboot after the update plus additional reboot).
As of version 2.0.3, we offer the download of the installation file exclusively as a free product via our online shop.
Your individual link to the download will be made available after the purchase process in the online shop at: My Account > Vouchers/Downloads
By installing the COMtrexx software, you automatically agree to the End User Licence Agreement for Software (EULA) and the Open Source Licences. In addition, you confirm that you have read and agree to the COMtrexx Privacy Policy.
You can download the EULA and the privacy policy as a PDF on this page.
Test licences via the tryout mode
For test purposes, the COMtrexx VM includes a tryout mode. In this mode, three free test licences are available to you. The validity period of the test licences is 14 days. The tryout mode is included in the regular COMtrexx software and must be activated before initialising the system for the use of test licences.
Please note: After initialising the system, the free licences are automatically deleted. For the productive use of the COMtrexx, paid floating user licences must be installed.
Floating user licenses
The COMtrexx solutions can only be used in combination with floating user licences. You can obtain these and other licences from our authorised sales partners. Please note that additional services such as software maintenance and function enhancements may incur additional costs.
General information
New hardware variant COMtrexx Flex available for up to 250 users.
Improvements
Proxy server for COMfortel SoftPhonerenamed toProxy server for Online services.
Various texts in the COMtrexx Control Center environment.
Emails could not be sent if the sender's email address did not match the server. Now any e-mail address is accepted if only one outgoing mail server has been set up. If you set up more than one outgoing mail server, the domains of the senders must match the addresses of the associated outgoing mail servers in order for emails to be sent (e.g. emailcomtrexx@web.de with smtp.web.de).
Bug Fixes
The automatic termination of an InterCom connection only worked on the initiating telephone, but not on the InterCom destination.
Auto-provisioning (zero-touch) of Snom phones was no longer possible.
The status of redirected users may not have been displayed correctly.
Boxes deleted via the web interface were not deleted correctly and were displayed again after a restart.
Languages | Current version | ||
---|---|---|---|
End User License Agreement for Software (EULA) | V04 12/2022 | ||
Instructions COMtrexx VM for Microsoft Hyper-V | V08 11/2023 | ||
Privacy Policy | V07 01/2024 | ||
Advanced Information | V09 02/2024 | Online PDF | |
V09 02/2024 | Online PDF | ||
Open source licenses | 19.02.2024 |
General information
Help/Instructions for COMtrexx VM HyperV from firmware version 2.0
Editiorial changes
Links to COMtrexx support and COMtrexx help with improved and comprehensive information.
Additional languages.
General information
Help/Instructions for COMtrexx from firmware version 2.2
New descriptions
New COMtrexx hardware.
Changed descriptions
Adjustments and notes in the SMTP server and sender environment.
For the following products:
COMfortel D-100
COMfortel D-110
COMfortel D-200
COMfortel D-210
COMfortel D-400
COMfortel D-600
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP
COMfortel M-510
COMfortel M-520
COMfortel M-530
COMfortel M-710
COMfortel M-720
COMfortel M-730
COMfortel WS-500M
COMfortel WS-500S
COMtrexx
For the following firmware:
PBX systems: as of 8.0
D-Series: as of 1.10
COMfortel-IP: as of 2.8F
COMfortel-M/WS: as of 2.39
COMtrexx: as of 1.4
For the following products:
For the following firmware:
Language:
Languages | Current version | ||
---|---|---|---|
End User License Agreement for Software (EULA) | V04 12/2022 | ||
Open source licenses | 07.12.2023 | ||
Privacy Policy | V06 11/2023 |
After the update to version 2.0, we recommend you delete the browser cache so that all pages are displayed correctly.
Version 1.4.10 is required for an update to version 1.6.0 or higher. After the update to version 1.4.10 or higher, saving a firmware lower than 1.4.10 (downgrade) is no longer possible. After the update to version 1.6.3 or higher, saving a firmware lower than 1.6.3 (downgrade) is no longer possible. If it is necessary, please contact the Auerswald/FONtevo Support service.
Updating to version 1.8.2 or higher may improve the audio quality. In order for the necessary changes to take effect, a double reboot must be carried out once after the update (usual reboot after the update plus additional reboot).
As of version 2.0.3, we offer the download of the installation file exclusively as a free product via our online shop.
Your individual link to the download will be made available after the purchase process in the online shop at: My Account > Vouchers/Downloads
By installing the COMtrexx software, you automatically agree to the End User Licence Agreement for Software (EULA) and the Open Source Licences. In addition, you confirm that you have read and agree to the COMtrexx Privacy Policy.
You can download the EULA and the privacy policy as a PDF on this page.
Test licences via the tryout mode
For test purposes, the COMtrexx VM includes a tryout mode. In this mode, three free test licences are available to you. The validity period of the test licences is 14 days. The tryout mode is included in the regular COMtrexx software and must be activated before initialising the system for the use of test licences.
Please note: After initialising the system, the free licences are automatically deleted. For the productive use of the COMtrexx, paid floating user licences must be installed.
Floating user licenses
The COMtrexx solutions can only be used in combination with floating user licences. You can obtain these and other licences from our authorised sales partners. Please note that additional services such as software maintenance and function enhancements may incur additional costs.
General information
New hardware variant COMtrexx Next available for small expansion stages up to 40 users.
Security
Improved security and compatibility (activation of TLS 1.3 for SIP and WEB, removal of TLS 1 and 1.1).
New functions
With version 2.2 of the COMtrexx Control Center, remote configuration can be initiated via the Auerswald Remote Access (ARA) Server in future.
It is now possible to set up a second network interface in the PBX under the following conditions.
Improvements
Improved e-mail dispatch with new SMTP server. Emails can now also be sent via Microsoft 365. Emails can now also be sent via Microsoft 365.
It is now possible to specify for IP devices which IP protocol is to be used by the device for the connection to the COMtrexx.
All information on hardware and VM variants is now also available in the online help.
d-series_template.xml: To prevent repeated attempts to subscribe to a voicemail box after logging out (roaming user), a subscription failure handling function has been added to the COMfortel d-series phone template for the identity. In individually created provisioning files, this change must be transferred manually.<subscriptionFailureHandling>
...</subscriptionFailureHandling>
A configuration can now be transferred from one variant to a specific other variant.
Bug Fixes
With some providers it was not possible to send fax messages in the local phone network.
Note: : If an analogue telephone and a user instead of an external device fax were temporarily configured as a workaround, this must be reversed.
Only applies to version 2.2.0 COMtrexx Next: After deleting all contacts, it was no longer possible to log in.
If automatic exchange line request was switched off, the 0 for exchange line request was not transferred to the contacts. External calls initiated via the contacts failed. LDAP now checks the automatic exchange line request when a call number is requested. If the telephone number to be supplied has more than 4 digits, it is regarded as external and preceded by an exchange line access number.
Note: For the few exceptions where telephone numbers with less than 5 digits are external, these must be entered with the local area code.
If automatic exchange line request was switched off, no internal phone numbers/contacts were displayed for newly created users.
An unnecessary empty contact Admin was displayed in the COMfortel D-series phone.
If automatic exchange line request was switched off, the callback via the voicemail app did not work on a COMfortel D-series phone.
The public IP address was also sent in the header, even if the option was switched off.
After logging out (roaming user), a COMfortel D-series phone was still displayed as available.
External call forwarding was always carried out via accounts at the system location and sometimes failed. The account associated with the redirected number is now used.
Functions > Time control > Switching times: The number of possible switching times was not displayed correctly.
Languages | Current version | ||
---|---|---|---|
End User License Agreement for Software (EULA) | V04 12/2022 | ||
Instructions COMtrexx VM for Microsoft Hyper-V | V08 11/2023 | ||
Advanced Information | V08 12/2023 | Online PDF | |
V08 12/2023 | Online PDF | ||
Open source licenses | 07.12.2023 | ||
Privacy Policy | V06 11/2023 |
General information
Help/Instructions for COMtrexx VM HyperV from firmware version 2.0
Editiorial changes
Links to COMtrexx support and COMtrexx help with improved and comprehensive information.
Additional languages.
General information
Help/Instructions for COMtrexx from firmware version 2.2
New descriptions
New COMtrexx hardware.
All information on hardware and VM variants is now also available in the online help.
New function.
Information on the new firmware version
New setting.
New setting.
Changed descriptions
Note on call forwarding for unregistered telephones added.
A configuration can now be transferred from one variant to another.
Changed setting.
Extended function.
Reduced settings with new SMTP server.
DiffServ setting can no longer be switched off.
Safety information added.
For the following products:
COMfortel D-100
COMfortel D-110
COMfortel D-200
COMfortel D-210
COMfortel D-400
COMfortel D-600
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP
COMfortel M-510
COMfortel M-520
COMfortel M-530
COMfortel M-710
COMfortel M-720
COMfortel M-730
COMfortel WS-500M
COMfortel WS-500S
COMtrexx
For the following firmware:
PBX systems: as of 8.0
D-Series: as of 1.10
COMfortel-IP: as of 2.8F
COMfortel-M/WS: as of 2.39
COMtrexx: as of 1.4
For the following products:
For the following firmware:
Language:
Languages | Current version | ||
---|---|---|---|
End User License Agreement for Software (EULA) | V04 12/2022 | ||
Privacy Policy | V05 02/2023 | ||
Open source licenses | 22.08.2023 |
After the update to version 2.0, we recommend you delete the browser cache so that all pages are displayed correctly.
Version 1.4.10 is required for an update to version 1.6.0 or higher. After the update to version 1.4.10 or higher, saving a firmware lower than 1.4.10 (downgrade) is no longer possible. After the update to version 1.6.3 or higher, saving a firmware lower than 1.6.3 (downgrade) is no longer possible. If it is necessary, please contact the Auerswald/FONtevo Support service.
Only COMtrexx VM: Updating to version 1.8.2 or higher may improve the audio quality. In order for the necessary changes to take effect, a double reboot must be carried out once after the update (usual reboot after the update plus additional reboot).
As of version 2.0.3, we offer the download of the installation file exclusively as a free product via our online shop.
Your individual link to the download will be made available after the purchase process in the online shop at: My Account > Vouchers/Downloads
By installing the COMtrexx software, you automatically agree to the End User Licence Agreement for Software (EULA) and the Open Source Licences. In addition, you confirm that you have read and agree to the COMtrexx Privacy Policy.
You can download the EULA and the privacy policy as a PDF on this page.
Test licences via the tryout mode
For test purposes, the COMtrexx VM includes a tryout mode. In this mode, three free test licences are available to you. The validity period of the test licences is 14 days. The tryout mode is included in the regular COMtrexx software and must be activated before initialising the system for the use of test licences.
Please note: After initialising the system, the free licences are automatically deleted. For the productive use of the COMtrexx, paid floating user licences must be installed.
Floating user licenses
The COMtrexx solutions can only be used in combination with floating user licences. You can obtain these and other licences from our authorised sales partners. Please note that additional services such as software maintenance and function enhancements may incur additional costs.
Improvements
Various improvements/extensions in communications with the CCC.
SIP > NAT traversal: Advanced Settings.
Settings > STUN server (IP address or URL): Removed redundant checkbox.
Settings > Deregister, if there are NAT changes: can now be enabled again.
ws500x_template.xml: To avoid incorrect licence displays in the handsets, changes have been made to the default template of the COMfortel WS-500M/500S. In individually created provisioning files, this change must be transferred manually:<!-- Handsets -->
...</oper>
https://www.auerswald.de/en/start/support/faq/default-54d7f3d99a
Bug Fixes
Changing ports were used to connect to the proxy server. Now a fixed port is always used.
Softphones with a '+' in the password could not register. This remains the case. Automatically generated passwords no longer contain a '+'. For manually entered passwords, the '+' must be avoided/removed.
Note: When using the COMfortel SoftPhone for Windows, the IPv6 address of the PC must currently be/remain disabled for a stable telephony function.
With larger amounts of data (e.g. due to longer announcements), error messages occurred during the backup.
The status of the Do Not Disturb function was displayed incorrectly if the status was changed during a set rework time.
In rare cases, there were erroneous system messages regarding the fan.
Administration > Licences: In connection with the feature level, there were misleading displays.
Voice mail and fax boxes > Profiles > Configure > Call-specific behaviour: Recordings could not be enabled.
Languages | Current version | ||
---|---|---|---|
End User License Agreement for Software (EULA) | V04 12/2022 | ||
Privacy Policy | V05 02/2023 | ||
Instructions COMtrexx VM for Microsoft Hyper-V | V07 08/2022 | ||
Advanced Information | V07 06/2023 | Online PDF | |
V07 06/2023 | Online PDF | ||
Open source licenses | 22.08.2023 |
General Information
Help/instructions for COMtrexx Hyper-V from firmware version 1.8
New descriptions
Note on finding a PBX in the network via https://comtrexx.local
General information
Help/Instructions for COMtrexx from firmware version 2.0
New descriptions
New function.
Information about call type and number-dependent ringtones.
Information about the extended status display with COMfortel D-series telephones.
Changed descriptions
Link to COMtrexx Control Center help added.
Description extended by function list for version 2.0.
Information on the new firmware version 2.0
Additions to period backups display.
For the following products:
COMfortel D-100
COMfortel D-110
COMfortel D-200
COMfortel D-210
COMfortel D-400
COMfortel D-600
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP
COMfortel M-510
COMfortel M-520
COMfortel M-530
COMfortel M-710
COMfortel M-720
COMfortel M-730
COMfortel WS-500M
COMfortel WS-500S
COMtrexx
For the following firmware:
PBX systems: as of 8.0
D-Series: as of 1.10
COMfortel-IP: as of 2.8F
COMfortel-M/WS: as of 2.39
COMtrexx: as of 1.4
For the following products:
For the following firmware:
Language:
Languages | Current version | ||
---|---|---|---|
End User License Agreement for Software (EULA) | V04 12/2022 | ||
Privacy Policy | V05 02/2023 | ||
Open source licenses | 19.07.2023 |
After the update to version 2.0, we recommend you delete the browser cache so that all pages are displayed correctly.
Version 1.4.10 is required for an update to version 1.6.0 or higher. After the update to version 1.4.10 or higher, saving a firmware lower than 1.4.10 (downgrade) is no longer possible. After the update to version 1.6.3 or higher, saving a firmware lower than 1.6.3 (downgrade) is no longer possible. If it is necessary, please contact the Auerswald/FONtevo Support service.
Only COMtrexx VM: Updating to version 1.8.2 or higher may improve the audio quality. In order for the necessary changes to take effect, a double reboot must be carried out once after the update (usual reboot after the update plus additional reboot).
By installing the COMtrexx software, you automatically agree to the End User Licence Agreement for Software (EULA) and the Open Source Licences. In addition, you confirm that you have read and agree to the COMtrexx Privacy Policy.
You can download the EULA and the privacy policy as a PDF on this page.
Test licences via the tryout mode
For test purposes, the COMtrexx VM includes a tryout mode. In this mode, three free test licences are available to you. The validity period of the test licences is 14 days. The tryout mode is included in the regular COMtrexx software and must be activated before initialising the system for the use of test licences.
Please note: After initialising the system, the free licences are automatically deleted. For the productive use of the COMtrexx, paid floating user licences must be installed.
Floating user licenses
The COMtrexx solutions can only be used in combination with floating user licences. You can obtain these and other licences from our authorised sales partners. Please note that additional services such as software maintenance and function enhancements may incur additional costs.
Improvements
The previously fixed holding time of 8 minutes in the queue of a group can now be extended to up to 30 minutes. The value can be set separately according to groups: Groups > Phone numbers > Configure > Reachability > Maximum Hold time after Announcement before answering
Bug Fixes
Even if the fixed IP address was switched off from the APIPA address range, the COMtrexx could be reached via this IP address.
The Codec G.729 could not be used from internal telephones.
Incoming calls from the D1 net were no longer signalled.
Communication between fax printer driver and COMtrexx was not possible. This is fixed with this version in conjunction with version 1.4.4.3 of the fax printer driver.
Note: If the use of HTTPS was temporarily switched off as a workaround, this must be reversed. This must be done on each PC used in the dialogue of the fax printer driver and here in the COMtrexx: Administration > Network > Server service > Force HTTPS connection
After changing certain settings and exporting, provider templates could no longer be imported under certain circumstances.
The ringing sequence linear - fixed - rotating - split group did not work correctly.
In countries without an area code, there could be problems with number transfer.
Announcement before answering was not played at the target of a call forwarding if announcement before answering was not also active at the forwarding party.
Connections with individual participants always broke off after a short time. Now improved handling of faulty ACK packets that reach the COMtrexx after modifications on the provider side.
When the voicemail app first accessed the COMtrexx, the voicemail boxes and messages were not displayed correctly.
In connection with the access of the voicemail app, problems could occur when accessing the web interface of the COMtrexx.
When this option was switched on, sibilant sounds were saved as a message after the caller hung up early.
Administration > Maintenance > Message Configuration > Logo: A previously selected logo was no longer displayed when the page was called up again.
Administration > Network > Ports: The ports of the Auerswald Proxy was not displayed in the port view.
Special characters in passwords led to occasional problems.
Languages | Current version | ||
---|---|---|---|
End User License Agreement for Software (EULA) | V04 12/2022 | ||
Privacy Policy | V05 02/2023 | ||
Instructions COMtrexx VM for Microsoft Hyper-V | V07 08/2022 | ||
Advanced Information | V07 06/2023 | Online PDF | |
V07 06/2023 | Online PDF | ||
Open source licenses | 19.07.2023 |
General Information
Help/instructions for COMtrexx Hyper-V from firmware version 1.8
New descriptions
Note on finding a PBX in the network via https://comtrexx.local
General information
Help/Instructions for COMtrexx from firmware version 2.0
New descriptions
New function.
Information about call type and number-dependent ringtones.
Information about the extended status display with COMfortel D-series telephones.
Changed descriptions
Link to COMtrexx Control Center help added.
Description extended by function list for version 2.0.
Information on the new firmware version 2.0
Additions to period backups display.
For the following products:
COMfortel D-100
COMfortel D-110
COMfortel D-200
COMfortel D-210
COMfortel D-400
COMfortel D-600
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP
COMfortel M-510
COMfortel M-520
COMfortel M-530
COMfortel M-710
COMfortel M-720
COMfortel M-730
COMfortel WS-500M
COMfortel WS-500S
COMtrexx
For the following firmware:
PBX systems: as of 8.0
D-Series: as of 1.10
COMfortel-IP: as of 2.8F
COMfortel-M/WS: as of 2.39
COMtrexx: as of 1.4
For the following products:
For the following firmware:
Language:
Languages | Current version | ||
---|---|---|---|
End User License Agreement for Software (EULA) | V04 12/2022 | ||
Privacy Policy | V05 02/2023 | ||
Open source licenses | 30.05.2023 |
After the update to version 2.0, we recommend you delete the browser cache so that all pages are displayed correctly.
Version 1.4.10 is required for an update to version 1.6.0 or higher. After the update to version 1.4.10 or higher, saving a firmware lower than 1.4.10 (downgrade) is no longer possible. After the update to version 1.6.3 or higher, saving a firmware lower than 1.6.3 (downgrade) is no longer possible. If it is necessary, please contact the Auerswald/FONtevo Support service.
Only COMtrexx VM: Updating to version 1.8.2 or higher may improve the audio quality. In order for the necessary changes to take effect, a double reboot must be carried out once after the update (usual reboot after the update plus additional reboot).
By installing the COMtrexx software, you automatically agree to the End User Licence Agreement for Software (EULA) and the Open Source Licences. In addition, you confirm that you have read and agree to the COMtrexx Privacy Policy.
You can download the EULA and the privacy policy as a PDF on this page.
Test licences via the tryout mode
For test purposes, the COMtrexx VM includes a tryout mode. In this mode, three free test licences are available to you. The validity period of the test licences is 14 days. The tryout mode is included in the regular COMtrexx software and must be activated before initialising the system for the use of test licences.
Please note: After initialising the system, the free licences are automatically deleted. For the productive use of the COMtrexx, paid floating user licences must be installed.
Floating user licenses
The COMtrexx solutions can only be used in combination with floating user licences. You can obtain these and other licences from our authorised sales partners. Please note that additional services such as software maintenance and function enhancements may incur additional costs.
Known bugs in version 2.0.0
With some providers it is not possible to send fax messages in the local phone network. Workaround: Temporarily configure for the fax an analogue telephone and a user instead of an external device fax.
Communication between fax printer driver and COMtrexx is not possible. Workaround: Temporarily switch off the use of HTTPS. This must be done on each PC used in the dialogue of the fax printer driver and here in the COMtrexx: Administration > Network > Server service > Force HTTPS connection
General information
After the update to version 2.0, we recommend you delete the browser cache so that all pages are displayed correctly.
New functions
For incoming calls, contact pictures of the callers can now be displayed on a COMfortel D-series telephone (COMfortel D-400/D-600, firmware version 2.6B or later).
Important: The contact image display is only available with feature level 3 or higher. If you want to use this function, please contact your dealer or system partner.
On telephones that can process the transmitted information (COMfortel D-series telephones, firmware version 2.6B or later), now it is possible to distinguish not only the call types but also the calling and called numbers on the basis of the ringtones.
Important: The transmission of the calling and called numbers is only available with feature level 3 or higher. If you want to use this function, please contact your dealer or system partner.
Improvements
In addition to the BLF status the COMtrexx now sends the presence status of the user so that, for example, an extended status display is possible.
ws500x_template.xml: To ensure data transmission and thus ringing of the handsets, the transport protocol was changed to TCP per variable in the template of the COMfortel WS-500S/500M base stations: "$(sip.transportprotocol:WS500X)"
Display of the last and next backup with periodic backups set.
The certificats of the certificate authorities were updated and new ones added.
Bug Fixes
InterCom could only be initiated via programming sequence. Initiation via a target key on a COMfortel D-series telephone did not work.
Under certain circumstances there were call disruptions in connection with COMfortel 1400/2600/3600 IP telephones.
With certain settings announcement before answering did not work when calls were forwarded to groups.
Administration > E-mail > Logo management: The page could not be open.
Administration > E-mail > Outgoing mail server > Default outgoing mail server: A new created outgoing mail server could not be selected as default under certain circumstances.
Administration > Network > Server service > Web server configuration > Forced logout if no action happens after: the setting did not work.
Administration > Maintenance > Backup > Remote Backup > Password: The display/hide of the password may not have worked correctly and lead to error messages.
Exchange lines > Providers and Accounts > Provider > Configure: The editing and saving of a provider could fail under certain circumstances. After that, telephony was no longer possible via the provider.
User > Profiles > Profile Configuration > Reachability > Blocklist (incoming)/Allowlist (incoming): When entering telephone numbers, incorrect operation and thus error messages could occur under certain circumstances.
User data > Contacts and assignment > Settings > LDAP server: The password could not be changed.
Languages | Current version | ||
---|---|---|---|
End User License Agreement for Software (EULA) | V04 12/2022 | ||
Privacy Policy | V05 02/2023 | ||
Instructions COMtrexx VM for Microsoft Hyper-V | V07 08/2022 | ||
Advanced Information | V07 06/2023 | Online PDF | |
V07 06/2023 | Online PDF | ||
Open source licenses | 30.05.2023 |
General Information
Help/instructions for COMtrexx Hyper-V from firmware version 1.8
New descriptions
Note on finding a PBX in the network via https://comtrexx.local
General information
Help/Instructions for COMtrexx from firmware version 2.0
New descriptions
New function.
Information about call type and number-dependent ringtones.
Information about the extended status display with COMfortel D-series telephones.
Changed descriptions
Link to COMtrexx Control Center help added.
Description extended by function list for version 2.0.
Information on the new firmware version 2.0
Additions to period backups display.
For the following products:
COMfortel D-100
COMfortel D-110
COMfortel D-200
COMfortel D-210
COMfortel D-400
COMfortel D-600
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP
COMfortel M-510
COMfortel M-520
COMfortel M-530
COMfortel M-710
COMfortel M-720
COMfortel M-730
COMfortel WS-500M
COMfortel WS-500S
COMtrexx
For the following firmware:
PBX systems: as of 8.0
D-Series: as of 1.10
COMfortel-IP: as of 2.8F
COMfortel-M/WS: as of 2.39
COMtrexx: as of 1.4
For the following products:
For the following firmware:
Language: