| Languages | Current version | ||
|---|---|---|---|
| End User License Agreement for Software (EULA) | V04 12/2022 | ||
| Open source licenses | 07.12.2023 | ||
| Privacy Policy | V06 11/2023 |
After the update to version 2.0, we recommend you delete the browser cache so that all pages are displayed correctly.
Version 1.4.10 is required for an update to version 1.6.0 or higher. After the update to version 1.4.10 or higher, saving a firmware lower than 1.4.10 (downgrade) is no longer possible. After the update to version 1.6.3 or higher, saving a firmware lower than 1.6.3 (downgrade) is no longer possible. If it is necessary, please contact the Auerswald/FONtevo Support service.
Updating to version 1.8.2 or higher may improve the audio quality. In order for the necessary changes to take effect, a double reboot must be carried out once after the update (usual reboot after the update plus additional reboot).
As of version 2.0.3, we offer the download of the installation file exclusively as a free product via our online shop.
Your individual link to the download will be made available after the purchase process in the online shop at: My Account > Vouchers/Downloads
By installing the COMtrexx software, you automatically agree to the End User Licence Agreement for Software (EULA) and the Open Source Licences. In addition, you confirm that you have read and agree to the COMtrexx Privacy Policy.
You can download the EULA and the privacy policy as a PDF on this page.
Test licences via the tryout mode
For test purposes, the COMtrexx VM includes a tryout mode. In this mode, three free test licences are available to you. The validity period of the test licences is 14 days. The tryout mode is included in the regular COMtrexx software and must be activated before initialising the system for the use of test licences.
Please note: After initialising the system, the free licences are automatically deleted. For the productive use of the COMtrexx, paid floating user licences must be installed.
Floating user licenses
The COMtrexx solutions can only be used in combination with floating user licences. You can obtain these and other licences from our authorised sales partners. Please note that additional services such as software maintenance and function enhancements may incur additional costs.
General information
New hardware variant COMtrexx Next available for small expansion stages up to 40 users.
Security
Improved security and compatibility (activation of TLS 1.3 for SIP and WEB, removal of TLS 1 and 1.1).
New functions
With version 2.2 of the COMtrexx Control Center, remote configuration can be initiated via the Auerswald Remote Access (ARA) Server in future.
It is now possible to set up a second network interface in the PBX under the following conditions.
Improvements
Improved e-mail dispatch with new SMTP server. Emails can now also be sent via Microsoft 365. Emails can now also be sent via Microsoft 365.
It is now possible to specify for IP devices which IP protocol is to be used by the device for the connection to the COMtrexx.
All information on hardware and VM variants is now also available in the online help.
d-series_template.xml: To prevent repeated attempts to subscribe to a voicemail box after logging out (roaming user), a subscription failure handling function has been added to the COMfortel d-series phone template for the identity. In individually created provisioning files, this change must be transferred manually.<subscriptionFailureHandling>...</subscriptionFailureHandling>
A configuration can now be transferred from one variant to a specific other variant.
Bug Fixes
With some providers it was not possible to send fax messages in the local phone network.
Note: : If an analogue telephone and a user instead of an external device fax were temporarily configured as a workaround, this must be reversed.
Only applies to version 2.2.0 COMtrexx Next: After deleting all contacts, it was no longer possible to log in.
If automatic exchange line request was switched off, the 0 for exchange line request was not transferred to the contacts. External calls initiated via the contacts failed. LDAP now checks the automatic exchange line request when a call number is requested. If the telephone number to be supplied has more than 4 digits, it is regarded as external and preceded by an exchange line access number.
Note: For the few exceptions where telephone numbers with less than 5 digits are external, these must be entered with the local area code.
If automatic exchange line request was switched off, no internal phone numbers/contacts were displayed for newly created users.
An unnecessary empty contact Admin was displayed in the COMfortel D-series phone.
If automatic exchange line request was switched off, the callback via the voicemail app did not work on a COMfortel D-series phone.
The public IP address was also sent in the header, even if the option was switched off.
After logging out (roaming user), a COMfortel D-series phone was still displayed as available.
External call forwarding was always carried out via accounts at the system location and sometimes failed. The account associated with the redirected number is now used.
Functions > Time control > Switching times: The number of possible switching times was not displayed correctly.
| Languages | Current version | ||
|---|---|---|---|
| End User License Agreement for Software (EULA) | V04 12/2022 | ||
| Instructions COMtrexx VM for Microsoft Hyper-V | V08 11/2023 | ||
| Advanced Information | V08 12/2023 | Online PDF | |
| V08 12/2023 | Online PDF | ||
| Open source licenses | 07.12.2023 | ||
| Privacy Policy | V06 11/2023 |
General information
Help/Instructions for COMtrexx VM HyperV from firmware version 2.0
Editiorial changes
Links to COMtrexx support and COMtrexx help with improved and comprehensive information.
Additional languages.
General information
Help/Instructions for COMtrexx from firmware version 2.2
New descriptions
New COMtrexx hardware.
All information on hardware and VM variants is now also available in the online help.
New function.
Information on the new firmware version
New setting.
New setting.
Changed descriptions
Note on call forwarding for unregistered telephones added.
A configuration can now be transferred from one variant to another.
Changed setting.
Extended function.
Reduced settings with new SMTP server.
DiffServ setting can no longer be switched off.
Safety information added.
For the following products:
COMfortel D-100
COMfortel D-110
COMfortel D-200
COMfortel D-210
COMfortel D-400
COMfortel D-600
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP
COMfortel M-510
COMfortel M-520
COMfortel M-530
COMfortel M-710
COMfortel M-720
COMfortel M-730
COMfortel WS-500M
COMfortel WS-500S
COMtrexx
For the following firmware:
PBX systems: as of 8.0
D-Series: as of 1.10
COMfortel-IP: as of 2.8F
COMfortel-M/WS: as of 2.39
COMtrexx: as of 1.4
For the following products:
For the following firmware:
Language:
| Languages | Current version | ||
|---|---|---|---|
| End User License Agreement for Software (EULA) | V04 12/2022 | ||
| Privacy Policy | V05 02/2023 | ||
| Open source licenses | 22.08.2023 |
After the update to version 2.0, we recommend you delete the browser cache so that all pages are displayed correctly.
Version 1.4.10 is required for an update to version 1.6.0 or higher. After the update to version 1.4.10 or higher, saving a firmware lower than 1.4.10 (downgrade) is no longer possible. After the update to version 1.6.3 or higher, saving a firmware lower than 1.6.3 (downgrade) is no longer possible. If it is necessary, please contact the Auerswald/FONtevo Support service.
Only COMtrexx VM: Updating to version 1.8.2 or higher may improve the audio quality. In order for the necessary changes to take effect, a double reboot must be carried out once after the update (usual reboot after the update plus additional reboot).
As of version 2.0.3, we offer the download of the installation file exclusively as a free product via our online shop.
Your individual link to the download will be made available after the purchase process in the online shop at: My Account > Vouchers/Downloads
By installing the COMtrexx software, you automatically agree to the End User Licence Agreement for Software (EULA) and the Open Source Licences. In addition, you confirm that you have read and agree to the COMtrexx Privacy Policy.
You can download the EULA and the privacy policy as a PDF on this page.
Test licences via the tryout mode
For test purposes, the COMtrexx VM includes a tryout mode. In this mode, three free test licences are available to you. The validity period of the test licences is 14 days. The tryout mode is included in the regular COMtrexx software and must be activated before initialising the system for the use of test licences.
Please note: After initialising the system, the free licences are automatically deleted. For the productive use of the COMtrexx, paid floating user licences must be installed.
Floating user licenses
The COMtrexx solutions can only be used in combination with floating user licences. You can obtain these and other licences from our authorised sales partners. Please note that additional services such as software maintenance and function enhancements may incur additional costs.
Improvements
Various improvements/extensions in communications with the CCC.
SIP > NAT traversal: Advanced Settings.
Settings > STUN server (IP address or URL): Removed redundant checkbox.
Settings > Deregister, if there are NAT changes: can now be enabled again.
ws500x_template.xml: To avoid incorrect licence displays in the handsets, changes have been made to the default template of the COMfortel WS-500M/500S. In individually created provisioning files, this change must be transferred manually:<!-- Handsets -->...</oper>
https://www.auerswald.de/en/start/support/faq/default-54d7f3d99a
Bug Fixes
Changing ports were used to connect to the proxy server. Now a fixed port is always used.
Softphones with a '+' in the password could not register. This remains the case. Automatically generated passwords no longer contain a '+'. For manually entered passwords, the '+' must be avoided/removed.
Note: When using the COMfortel SoftPhone for Windows, the IPv6 address of the PC must currently be/remain disabled for a stable telephony function.
With larger amounts of data (e.g. due to longer announcements), error messages occurred during the backup.
The status of the Do Not Disturb function was displayed incorrectly if the status was changed during a set rework time.
In rare cases, there were erroneous system messages regarding the fan.
Administration > Licences: In connection with the feature level, there were misleading displays.
Voice mail and fax boxes > Profiles > Configure > Call-specific behaviour: Recordings could not be enabled.
| Languages | Current version | ||
|---|---|---|---|
| End User License Agreement for Software (EULA) | V04 12/2022 | ||
| Privacy Policy | V05 02/2023 | ||
| Instructions COMtrexx VM for Microsoft Hyper-V | V07 08/2022 | ||
| Advanced Information | V07 06/2023 | Online PDF | |
| V07 06/2023 | Online PDF | ||
| Open source licenses | 22.08.2023 |
General Information
Help/instructions for COMtrexx Hyper-V from firmware version 1.8
New descriptions
Note on finding a PBX in the network via https://comtrexx.local
General information
Help/Instructions for COMtrexx from firmware version 2.0
New descriptions
New function.
Information about call type and number-dependent ringtones.
Information about the extended status display with COMfortel D-series telephones.
Changed descriptions
Link to COMtrexx Control Center help added.
Description extended by function list for version 2.0.
Information on the new firmware version 2.0
Additions to period backups display.
For the following products:
COMfortel D-100
COMfortel D-110
COMfortel D-200
COMfortel D-210
COMfortel D-400
COMfortel D-600
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP
COMfortel M-510
COMfortel M-520
COMfortel M-530
COMfortel M-710
COMfortel M-720
COMfortel M-730
COMfortel WS-500M
COMfortel WS-500S
COMtrexx
For the following firmware:
PBX systems: as of 8.0
D-Series: as of 1.10
COMfortel-IP: as of 2.8F
COMfortel-M/WS: as of 2.39
COMtrexx: as of 1.4
For the following products:
For the following firmware:
Language:
| Languages | Current version | ||
|---|---|---|---|
| End User License Agreement for Software (EULA) | V04 12/2022 | ||
| Privacy Policy | V05 02/2023 | ||
| Open source licenses | 19.07.2023 |
After the update to version 2.0, we recommend you delete the browser cache so that all pages are displayed correctly.
Version 1.4.10 is required for an update to version 1.6.0 or higher. After the update to version 1.4.10 or higher, saving a firmware lower than 1.4.10 (downgrade) is no longer possible. After the update to version 1.6.3 or higher, saving a firmware lower than 1.6.3 (downgrade) is no longer possible. If it is necessary, please contact the Auerswald/FONtevo Support service.
Only COMtrexx VM: Updating to version 1.8.2 or higher may improve the audio quality. In order for the necessary changes to take effect, a double reboot must be carried out once after the update (usual reboot after the update plus additional reboot).
By installing the COMtrexx software, you automatically agree to the End User Licence Agreement for Software (EULA) and the Open Source Licences. In addition, you confirm that you have read and agree to the COMtrexx Privacy Policy.
You can download the EULA and the privacy policy as a PDF on this page.
Test licences via the tryout mode
For test purposes, the COMtrexx VM includes a tryout mode. In this mode, three free test licences are available to you. The validity period of the test licences is 14 days. The tryout mode is included in the regular COMtrexx software and must be activated before initialising the system for the use of test licences.
Please note: After initialising the system, the free licences are automatically deleted. For the productive use of the COMtrexx, paid floating user licences must be installed.
Floating user licenses
The COMtrexx solutions can only be used in combination with floating user licences. You can obtain these and other licences from our authorised sales partners. Please note that additional services such as software maintenance and function enhancements may incur additional costs.
Improvements
The previously fixed holding time of 8 minutes in the queue of a group can now be extended to up to 30 minutes. The value can be set separately according to groups: Groups > Phone numbers > Configure > Reachability > Maximum Hold time after Announcement before answering
Bug Fixes
Even if the fixed IP address was switched off from the APIPA address range, the COMtrexx could be reached via this IP address.
The Codec G.729 could not be used from internal telephones.
Incoming calls from the D1 net were no longer signalled.
Communication between fax printer driver and COMtrexx was not possible. This is fixed with this version in conjunction with version 1.4.4.3 of the fax printer driver.
Note: If the use of HTTPS was temporarily switched off as a workaround, this must be reversed. This must be done on each PC used in the dialogue of the fax printer driver and here in the COMtrexx: Administration > Network > Server service > Force HTTPS connection
After changing certain settings and exporting, provider templates could no longer be imported under certain circumstances.
The ringing sequence linear - fixed - rotating - split group did not work correctly.
In countries without an area code, there could be problems with number transfer.
Announcement before answering was not played at the target of a call forwarding if announcement before answering was not also active at the forwarding party.
Connections with individual participants always broke off after a short time. Now improved handling of faulty ACK packets that reach the COMtrexx after modifications on the provider side.
When the voicemail app first accessed the COMtrexx, the voicemail boxes and messages were not displayed correctly.
In connection with the access of the voicemail app, problems could occur when accessing the web interface of the COMtrexx.
When this option was switched on, sibilant sounds were saved as a message after the caller hung up early.
Administration > Maintenance > Message Configuration > Logo: A previously selected logo was no longer displayed when the page was called up again.
Administration > Network > Ports: The ports of the Auerswald Proxy was not displayed in the port view.
Special characters in passwords led to occasional problems.
| Languages | Current version | ||
|---|---|---|---|
| End User License Agreement for Software (EULA) | V04 12/2022 | ||
| Privacy Policy | V05 02/2023 | ||
| Instructions COMtrexx VM for Microsoft Hyper-V | V07 08/2022 | ||
| Advanced Information | V07 06/2023 | Online PDF | |
| V07 06/2023 | Online PDF | ||
| Open source licenses | 19.07.2023 |
General Information
Help/instructions for COMtrexx Hyper-V from firmware version 1.8
New descriptions
Note on finding a PBX in the network via https://comtrexx.local
General information
Help/Instructions for COMtrexx from firmware version 2.0
New descriptions
New function.
Information about call type and number-dependent ringtones.
Information about the extended status display with COMfortel D-series telephones.
Changed descriptions
Link to COMtrexx Control Center help added.
Description extended by function list for version 2.0.
Information on the new firmware version 2.0
Additions to period backups display.
For the following products:
COMfortel D-100
COMfortel D-110
COMfortel D-200
COMfortel D-210
COMfortel D-400
COMfortel D-600
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP
COMfortel M-510
COMfortel M-520
COMfortel M-530
COMfortel M-710
COMfortel M-720
COMfortel M-730
COMfortel WS-500M
COMfortel WS-500S
COMtrexx
For the following firmware:
PBX systems: as of 8.0
D-Series: as of 1.10
COMfortel-IP: as of 2.8F
COMfortel-M/WS: as of 2.39
COMtrexx: as of 1.4
For the following products:
For the following firmware:
Language:
| Languages | Current version | ||
|---|---|---|---|
| End User License Agreement for Software (EULA) | V04 12/2022 | ||
| Privacy Policy | V05 02/2023 | ||
| Open source licenses | 30.05.2023 |
After the update to version 2.0, we recommend you delete the browser cache so that all pages are displayed correctly.
Version 1.4.10 is required for an update to version 1.6.0 or higher. After the update to version 1.4.10 or higher, saving a firmware lower than 1.4.10 (downgrade) is no longer possible. After the update to version 1.6.3 or higher, saving a firmware lower than 1.6.3 (downgrade) is no longer possible. If it is necessary, please contact the Auerswald/FONtevo Support service.
Only COMtrexx VM: Updating to version 1.8.2 or higher may improve the audio quality. In order for the necessary changes to take effect, a double reboot must be carried out once after the update (usual reboot after the update plus additional reboot).
By installing the COMtrexx software, you automatically agree to the End User Licence Agreement for Software (EULA) and the Open Source Licences. In addition, you confirm that you have read and agree to the COMtrexx Privacy Policy.
You can download the EULA and the privacy policy as a PDF on this page.
Test licences via the tryout mode
For test purposes, the COMtrexx VM includes a tryout mode. In this mode, three free test licences are available to you. The validity period of the test licences is 14 days. The tryout mode is included in the regular COMtrexx software and must be activated before initialising the system for the use of test licences.
Please note: After initialising the system, the free licences are automatically deleted. For the productive use of the COMtrexx, paid floating user licences must be installed.
Floating user licenses
The COMtrexx solutions can only be used in combination with floating user licences. You can obtain these and other licences from our authorised sales partners. Please note that additional services such as software maintenance and function enhancements may incur additional costs.
Known bugs in version 2.0.0
With some providers it is not possible to send fax messages in the local phone network. Workaround: Temporarily configure for the fax an analogue telephone and a user instead of an external device fax.
Communication between fax printer driver and COMtrexx is not possible. Workaround: Temporarily switch off the use of HTTPS. This must be done on each PC used in the dialogue of the fax printer driver and here in the COMtrexx: Administration > Network > Server service > Force HTTPS connection
General information
After the update to version 2.0, we recommend you delete the browser cache so that all pages are displayed correctly.
New functions
For incoming calls, contact pictures of the callers can now be displayed on a COMfortel D-series telephone (COMfortel D-400/D-600, firmware version 2.6B or later).
Important: The contact image display is only available with feature level 3 or higher. If you want to use this function, please contact your dealer or system partner.
On telephones that can process the transmitted information (COMfortel D-series telephones, firmware version 2.6B or later), now it is possible to distinguish not only the call types but also the calling and called numbers on the basis of the ringtones.
Important: The transmission of the calling and called numbers is only available with feature level 3 or higher. If you want to use this function, please contact your dealer or system partner.
Improvements
In addition to the BLF status the COMtrexx now sends the presence status of the user so that, for example, an extended status display is possible.
ws500x_template.xml: To ensure data transmission and thus ringing of the handsets, the transport protocol was changed to TCP per variable in the template of the COMfortel WS-500S/500M base stations: "$(sip.transportprotocol:WS500X)"
Display of the last and next backup with periodic backups set.
The certificats of the certificate authorities were updated and new ones added.
Bug Fixes
InterCom could only be initiated via programming sequence. Initiation via a target key on a COMfortel D-series telephone did not work.
Under certain circumstances there were call disruptions in connection with COMfortel 1400/2600/3600 IP telephones.
With certain settings announcement before answering did not work when calls were forwarded to groups.
Administration > E-mail > Logo management: The page could not be open.
Administration > E-mail > Outgoing mail server > Default outgoing mail server: A new created outgoing mail server could not be selected as default under certain circumstances.
Administration > Network > Server service > Web server configuration > Forced logout if no action happens after: the setting did not work.
Administration > Maintenance > Backup > Remote Backup > Password: The display/hide of the password may not have worked correctly and lead to error messages.
Exchange lines > Providers and Accounts > Provider > Configure: The editing and saving of a provider could fail under certain circumstances. After that, telephony was no longer possible via the provider.
User > Profiles > Profile Configuration > Reachability > Blocklist (incoming)/Allowlist (incoming): When entering telephone numbers, incorrect operation and thus error messages could occur under certain circumstances.
User data > Contacts and assignment > Settings > LDAP server: The password could not be changed.
| Languages | Current version | ||
|---|---|---|---|
| End User License Agreement for Software (EULA) | V04 12/2022 | ||
| Privacy Policy | V05 02/2023 | ||
| Instructions COMtrexx VM for Microsoft Hyper-V | V07 08/2022 | ||
| Advanced Information | V07 06/2023 | Online PDF | |
| V07 06/2023 | Online PDF | ||
| Open source licenses | 30.05.2023 |
General Information
Help/instructions for COMtrexx Hyper-V from firmware version 1.8
New descriptions
Note on finding a PBX in the network via https://comtrexx.local
General information
Help/Instructions for COMtrexx from firmware version 2.0
New descriptions
New function.
Information about call type and number-dependent ringtones.
Information about the extended status display with COMfortel D-series telephones.
Changed descriptions
Link to COMtrexx Control Center help added.
Description extended by function list for version 2.0.
Information on the new firmware version 2.0
Additions to period backups display.
For the following products:
COMfortel D-100
COMfortel D-110
COMfortel D-200
COMfortel D-210
COMfortel D-400
COMfortel D-600
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP
COMfortel M-510
COMfortel M-520
COMfortel M-530
COMfortel M-710
COMfortel M-720
COMfortel M-730
COMfortel WS-500M
COMfortel WS-500S
COMtrexx
For the following firmware:
PBX systems: as of 8.0
D-Series: as of 1.10
COMfortel-IP: as of 2.8F
COMfortel-M/WS: as of 2.39
COMtrexx: as of 1.4
For the following products:
For the following firmware:
Language:
| Languages | Current version | ||
|---|---|---|---|
| End User License Agreement for Software (EULA) | V04 12/2022 | ||
| Privacy Policy | V05 02/2023 | ||
| Open source licenses | 08.03.2023 |
Version 1.4.10 is required for an update to version 1.6.0 or higher. After the update to version 1.4.10 or higher, saving a firmware lower than 1.4.10 (downgrade) is no longer possible. After the update to version 1.6.3 or higher, saving a firmware lower than 1.6.3 (downgrade) is no longer possible. If it is necessary, please contact the Auerswald/FONtevo Support service.
Only COMtrexx VM: Updating to version 1.8.2 or higher may improve the audio quality. In order for the necessary changes to take effect, a double reboot must be carried out once after the update (usual reboot after the update plus additional reboot).
By installing the COMtrexx software, you automatically agree to the End User Licence Agreement for Software (EULA) and the Open Source Licences. In addition, you confirm that you have read and agree to the COMtrexx Privacy Policy.
You can download the EULA and the privacy policy as a PDF on this page.
Test licences via the tryout mode
For test purposes, the COMtrexx VM includes a tryout mode. In this mode, three free test licences are available to you. The validity period of the test licences is 14 days. The tryout mode is included in the regular COMtrexx software and must be activated before initialising the system for the use of test licences.
Please note: After initialising the system, the free licences are automatically deleted. For the productive use of the COMtrexx, paid floating user licences must be installed.
Floating user licenses
The COMtrexx solutions can only be used in combination with floating user licences. You can obtain these and other licences from our authorised sales partners. Please note that additional services such as software maintenance and function enhancements may incur additional costs.
Known bugs in version 1.10.2
Activating the tryout mode may take up to 24 hours.
General information
Version 1.4.10 is required for an update to version 1.6.0 or higher. After the update to version 1.4.10 or higher, saving a firmware lower than 1.4.10 (downgrade) is no longer possible. After the update to version 1.6.3 or higher, saving a firmware lower than 1.6.3 (downgrade) is no longer possible. If it is necessary, please contact the Auerswald/FONtevo Support service.
Only COMtrexx VM: Updating to version 1.8.2 or higher may improve the audio quality. In order for the necessary changes to take effect, a double reboot must be carried out once after the update (usual reboot after the update plus additional reboot).
Updated Privacy Policy at:Dashboard > Legal > Data protection.
New functions
A backup can now be stored password-protected on an external server and also restored from it.
Important: The remote backup is only available with feature level 2 or higher. If you want to use this function, please contact your dealer or system partner.
Important: If you want to use the remote backup server offered by Auerswald, please contact your dealer or system partner.
Information on using your own remote backup server can be found in the Auerswald DokuWiki
Improvements
Administration > Service > External access > Access for CCC: Preparation for new service function.
Blocking times, reasons and notifications have been adjusted.
Telephones > Assignment > Configuration > Prevent update messages changed to Prevent early update messages: Case-by-case adjustments only necessary for early update notifications.
Improved handling of international character sets.
Administration > Date and Time: Fundamental improvements in the handling of NTP.
Important: Please note that a previously switched off NTP server is switched on after the update with the standard NTP pool.
To prevent connection problems with various providers, additional settings have been added:Exchange lines > Providers and Accounts > Configure provider > SIP > Re-Registration after SIP Forbidden (403) and Re-Registration after SIP Timeout (408, 503)
comfortel_softphone_template.xml: To avoid routing problems, additions have been made to the standard template of the COMfortel SoftPhone. In individually created provisioning files, this change must be transferred manually:true
standard.xml: To prevent dropouts in BLF signalling, the transport protocol was changed from UDP to TCP in the template of the COMfortel 1400 IP/2600 IP/3600 IP telephones. In individually created provisioning files, this change must be transferred manually:$(sip.usesrtp:tcp,tcptls)
ws500x_template.xml: In order to be able to provision the network settings of an COMfortel WS-500M/500S, additions were made to the standard template of the COMfortel WS-500M/500S. In individually created provisioning files, this change must be transferred manually:...
yealink_template.cfg: To prevent dropouts during BLF signalling, the TCP transport protocol was added to the template of the Yealink telephones. In individually created provisioning files, this change must be transferred manually:account.1.sip_server.1.transport_type=1
When dialling a number without an area code, the phone's location (if set) or alternatively the user's location is now dialled in advance. The PBX location is only used here if no other location can be identified.
Bug Fixes
Calls answered on the COMfortel SoftPhone could not be transferred via blind transfer.
For the connection to the proxy server, changing ports were used instead of the set port. Now the set value + 1 is always used.
The phones COMfortel 1400 IP/2600 IP/3600 IP were no longer able to blind transfer after the update to 1.8.2.
With longer voicemail messages, sending e-mails with attachments in MP3 format did not work under certain circumstances.
There were call disruptions in connection with certain providers.
User data > Contacts and assignment > Import > CSV import: Contacts could not be imported. Now the import is possible again. After the import, the page must be called up again. The takeover of the contacts takes place with: User data > Contacts and assignment > Apply CSV > Move
Contacts with UTF8 character set could not be found in the phone.
Administration > Network > Ports > Log in PCAP format (wireshark): Port for LAN 2 was missing in the overview.
Exchange lines > Providers and Accounts > Import > Load configuration: Direct loading of a provider template from the Internet was not available. Instead, the xml file in question must be saved temporarily and then imported.
Under certain circumstances, a telephone was not correctly provisioned after the user was changed or after the call number was changed. After that, telephony was no longer possible.
Special characters in SIP passwords led to occasional problems (e.g. device no longer registered after provisioning).
Misleading error messages and the sporadic creation of a coredump file when the internet connection was lost occurred.
An analogue device was created instead of a DECT device.
In the case of external call forwarding via the system, the call number of the switchboard was transmitted instead of the forwarded call number.
Sending an e-mail was reported as successful when using special characters that were not possible, although no e-mail could be sent. Now this is correctly displayed in the system messages. Special characters that cannot be used are listed in the help.
For COMfortel 1400/2600/3600 IP, calls accepted by other group members were still displayed in the caller list.
Administration > Licences: The information on the expiry of licences may not have been correct.
Administration > Network > IP block- and allowlist > IP blocklist: The blocking time was not dispalyed correctly. Now the time until which the IP address is blocked is displayed instead.
User/Groups > Profiles: After a certain number of users/groups, profiles could no longer be created.
User data > Contacts and assignment > New > Phone numbers > User-defined: The user-defined designation for a phone number could not be saved.
User data > Call data: Sorting may not have worked as expected.
External Devices > Fax > New: A new entry here simultaneously led to the entry of a contact.
Telephones > Provisioning > New: Files may have been created twice.
Telephones > Assignment > Configuration > Jitter buffer: An invalid value was displayed.
Telephones > Assignment > New/Configuration > Model: A COMfortel M-710/720/730 could not be selected.
Telephones > Assignment/Status: The values of different terminals may not have been displayed correctly after provisioning.
Voice mail and fax boxes > Phone numbers > Configuration > Box settings > Outgoing mail server: The name was not dispalyed correctly.
A change of the user name admin during commissioning (initialisation) of the system was not transferred to a telephone of the COMfortel D-series.
| Languages | Current version | ||
|---|---|---|---|
| End User License Agreement for Software (EULA) | V04 12/2022 | ||
| Privacy Policy | V05 02/2023 | ||
| Advanced Information | V06 03/2023 | Online PDF | |
| V06 03/2023 | Online PDF | ||
| Open source licenses | 08.03.2023 | ||
| Instructions COMtrexx VM for Microsoft Hyper-V | V07 08/2022 |
General information
Help/Instructions for COMtrexx from firmware version 1.10.2
Changed descriptions
Changed function.
Changed function.
Description extended by external backups (remote backup).
Renamed - before: remote configuration
Description extended by information on the COMtrexx Control Center CCC
Description extended by function list for version 1.10.
Information on the new firmware version
Changed scope of functions (already in 1.8.2).
Description extended by special characters currently not supported.
New provider settingsRe-Registration after SIP Forbidden (403) and Re-Registration after SIP Timeout (408, 503)
Descriptions removed from short reference, as function with analogue telephones not supported.
Information on the user's location and on the behaviour when dialling without an area code added.
Several editiorial changes
General Information
Help/instructions for COMtrexx Hyper-V from firmware version 1.8
New descriptions
Note on finding a PBX in the network via https://comtrexx.local
For the following products:
COMfortel D-100
COMfortel D-110
COMfortel D-200
COMfortel D-210
COMfortel D-400
COMfortel D-600
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP
COMfortel M-510
COMfortel M-520
COMfortel M-530
COMfortel M-710
COMfortel M-720
COMfortel M-730
COMfortel WS-500M
COMfortel WS-500S
COMtrexx
For the following firmware:
PBX systems: as of 8.0
D-Series: as of 1.10
COMfortel-IP: as of 2.8F
COMfortel-M/WS: as of 2.39
COMtrexx: as of 1.4
For the following products:
For the following firmware:
Language:
| Languages | Current version | ||
|---|---|---|---|
| Privacy Policy | V04 10/2022 | ||
| Open source licenses | 23.11.2022 | ||
| End User License Agreement for Software (EULA) | V04 12/2022 |
Version 1.4.10 is required for an update to version 1.6.0 or higher. After the update to version 1.4.10 or higher, saving a firmware lower than 1.4.10 (downgrade) is no longer possible. After the update to version 1.6.3 or higher, saving a firmware lower than 1.6.3 (downgrade) is no longer possible. If it is necessary, please contact the Auerswald/FONtevo Support service.
Only COMtrexx VM: Updating to version 1.8.2 or higher may improve the audio quality. In order for the necessary changes to take effect, a double reboot must be carried out once after the update (usual reboot after the update plus additional reboot).
By installing the COMtrexx software, you automatically agree to the End User Licence Agreement for Software (EULA) and the Open Source Licences. In addition, you confirm that you have read and agree to the COMtrexx Privacy Policy.
You can download the EULA and the privacy policy as a PDF on this page.
Test licences via the tryout mode
For test purposes, the COMtrexx VM includes a tryout mode. In this mode, three free test licences are available to you. The validity period of the test licences is 14 days. The tryout mode is included in the regular COMtrexx software and must be activated before initialising the system for the use of test licences.
Please note: After initialising the system, the free licences are automatically deleted. For the productive use of the COMtrexx, paid floating user licences must be installed.
Floating user licenses
The COMtrexx solutions can only be used in combination with floating user licences. You can obtain these and other licences from our authorised sales partners. Please note that additional services such as software maintenance and function enhancements may incur additional costs.
Known bugs in version 1.8.2
Calls answered on the COMfortel SoftPhone cannot be transferred via blind transfer.
User data > Contacts and assignment > Import > CSV import: Contacts cannot be imported.
Exchange lines > Providers and Accounts > Import > Load configuration: Direct loading of a provider template from the Internet is not available. Instead, the xml file in question must be saved temporarily and then imported.
General information
Current Privacy Policy at:Dashboard > Legal > Data Protection.
Version 1.4.10 is required for an update to version 1.6.0 or higher. After the update to version 1.4.10 or higher, saving a firmware lower than 1.4.10 (downgrade) is no longer possible. After the update to version 1.6.3 or higher, saving a firmware lower than 1.6.3 (downgrade) is no longer possible. If it is necessary, please contact the Auerswald/FONtevo Support service.
Only COMtrexx VM: Updating to version 1.8.2 or higher may improve the audio quality. In order for the necessary changes to take effect, a double reboot must be carried out once after the update (usual reboot after the update plus additional reboot).
New functions
For incoming calls, a COMfortel D-series telephone now displays which destination was called (external call number, group, forwarded destination).
Important: The call flow display is only available with feature level 2 or higher. If you want to use this function, please contact your dealer or system partner.
The contacts of the PBX can now be synchronised with existing Gmail accounts.
Important: The synchronisation with a Gmail account is only available with feature level 2 or higher. If you want to use this function, please contact your dealer or system partner.
In order to be able to securely connect devices to the PBX, the PBX now offers an integrated OpenVPN server.
Important: The OpenVPN server is only available with feature level 2 or higher. If you want to use this function, please contact your dealer or system partner.
Improvements
The term standard contact group, which was previously used twice, is now only used for the assignment to the user. The contact group type is now called PBX.
It is now displayed how long the COMfortel SoftPhone is available free of license costs:Administration > Licences
The PBX can now be found in the network without knowing the IP address. Enter in the browser: comtrexx.local
Faster call set-up for internal calls.
The provisioning templates for COMfortel SoftPhone and COMfortel WS-500x have been extended to address various issues with the end devices.
The device scheme and thus the creation of devices has been simplified.
A SIP soft client can now be created.
Improved audio quality. Observe the note on rebooting after the update (see above).
Security
Improved security by using Fail2ban.
Important: Note that the improved security may also lead to more blocking of non-malicious access. Even repeated "mistyping" when entering the password or a configuration error can lead to an entry in the IP blocklist.
Bug Fixes
Switching times entered for Saturday may also have been carried out on Sunday.
Automatic reception did not work with DTMF inband or SIPINFO.
After pressing the logout key, the IP address of the phone was entered in the IP blocklist.
Outgoing calls were terminated under certain circumstances after a short signalling. This could be fixed by the following setting:Telephones > Assignment > Configuration > RTP encryption > only unencrypted. Now the setting is already correct for a newly created phone.
When starting a COMtrexx VM from the saved state, the system time was not updated.
An external fax machine could not be called from a PTMP connection.
Calls could not be forwarded.
After a reboot, the fan of a COMtrexx Business may be running at full speed.
Individual functions such as park positions were not supported for BLF. Now VoIP end devices can monitor other internal users, groups, park positions of call parking, voice mail/fax boxes or door terminals using BLF and receive information about their calls or their busy status.
Functions > Time control > Configurations > New: The dialouge could not be closed after the input. The newly created configuration was only visible after reloading the page.
Telephones > Provisioning > Import: The dialogue for overwriting a file could not be confirmed.
Administration > Service > Network Diagnosis > Ping: The ping was not carried out correctly.
A change of the user name admin at the first login was not carried out. The change is now made, but is not then transferred to a telephone of the COMfortel D-series. For this purpose, the admin user name and admin password must be changed here: Administration > Contact information > Administrator access > Administrator access
Filters entered may not have been applied correctly.
| Languages | Current version | ||
|---|---|---|---|
| Instructions COMtrexx VM for Microsoft Hyper-V | V06 03/2022 | ||
| Privacy Policy | V04 10/2022 | ||
| Advanced Information | V05 10/2022 | Online PDF | |
| V05 10/2022 | Online PDF | ||
| Open source licenses | 23.11.2022 | ||
| End User License Agreement for Software (EULA) | V04 12/2022 |
Help/Instructions for COMtrexx VM for Microsoft Hyper-V from firmware version 1.6.0
Opening the Web Interface: procedure revised
General information
Help/Instructions for COMtrexx from firmware version 1.8.2
New descriptions
How do I find the right function for my use case?
Description extended by function list.
Information on addresses and ports of Auerswald services.
Information on the new firmware version
Information on different call types and control options.
New function OpenVPN Server
Changed descriptions
Information on the setting of exchange line authorisation added.
Insufficient descriptions of setting options expanded.
Revised (commissioning) and extended by COMfortel M-710/720/730.
Extended by feature list for feature level 2.
Adapted due to use of Fail2ban.
Revised and extended to include Google contact groups.
Expanded with sequence examples and possible macro commands.
Information on the port added.
Extended to include information on the process.
Description adapted to modified behaviour.
Removed descriptions
Description removed because function removed.
Bug Fixes
Incorrect description replaced.
Missing description completed.
Functional scope corrected.
Misleading description adapted.
The footer now contains external links to
• Website
• Imprint
• Privacy Policy
Several editiorial changes
For the following products:
For the following firmware:
Language:
For the following products:
COMfortel D-100
COMfortel D-110
COMfortel D-200
COMfortel D-210
COMfortel D-400
COMfortel D-600
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP
COMfortel M-510
COMfortel M-520
COMfortel M-530
COMfortel M-710
COMfortel M-720
COMfortel M-730
COMfortel WS-500M
COMfortel WS-500S
COMtrexx
For the following firmware:
PBX systems: as of 8.0
D-Series: as of 1.10
COMfortel-IP: as of 2.8F
COMfortel-M/WS: as of 2.39
COMtrexx: as of 1.4
| Languages | Current version | ||
|---|---|---|---|
| End User License Agreement for Software (EULA) | V03 05/2021 | ||
| Privacy Policy | V03 02/2022 | ||
| Open source licenses | 22.06.2022 |
Version 1.4.10 is required for the update to this version.
After the update, saving a firmware lower than 1.4.10 (downgrade) is no longer possible. If it is necessary, please contact the Auerswald/FONtevo Support service vie the HelpDesk.
Please note before downloading!
By installing the COMtrexx software, you automatically agree to the End User Licence Agreement for Software (EULA) and the Open source licenses. In addition, you confirm that you have read and agreed to the Auerswald privacy policy.
The EULA and the data protection declaration can be downloaded as PDF on this page.
Testlicences via the Try-Out Mode
For testing purposes the COMtrexx VM includes a try-out mode. In this mode three free test licences, valid for 14 days, are available. The try-out mode is included in the regular COMtrexx software and needs to be activated before initialising the system.
Please note, after the initialisation of the system, the free licences are automatically deleted. For operation of the COMtrexx floating user licences are required.
Floating user licences
The COMtrexx solutions can only be used in combination with floating user licences. You can obtain these and other licences from our authorised sales partners. Please note that additional services such as software maintenance and function extensions may cause additional costs.
General information
Version 1.4.10 is required for an update to version 1.6.0 or higher. After the update to version 1.4.10 or higher, saving a firmware lower than 1.4.10 (downgrade) is no longer possible. After the update to version 1.6.3 or higher, saving a firmware lower than 1.6.3 (downgrade) is no longer possible. If it is necessary, please contact the Auerswald/FONtevo Support service.
Bug Fixes
For the connection to the proxy server, changing ports were used instead of the set port. Now the set value + 1 is always used.
When calling a COMfortel SoftPhone, faulty connections could occur under certain circumstances.
If there are several simultaneous calls, the voice quality could be disturbed under certain circumstances.
External Devices > Device wizard > New > Control by WEB WebRelay: The IP switch relay could not be created and set up correctly.
| Languages | Current version | ||
|---|---|---|---|
| End User License Agreement for Software (EULA) | V03 05/2021 | ||
| Privacy Policy | V03 02/2022 | ||
| Advanced Information | V04 03/2022 | Online PDF | |
| V04 03/2022 | Online PDF | ||
| Instructions COMtrexx VM for Microsoft Hyper-V | V06 03/2022 | ||
| Open source licenses | 22.06.2022 |
Floating user licence replaces Concurrent User License
Help/Instructions for COMtrexx from firmware version 1.6.0
COMmander/COMpact PBXs from Auerswald/FONtevo as a/b gateway on the COMtrexx.
Introduction of a feature level in preparation for future firmware versions: If there is a difference between the current feature level of the PBX and the maximum possible feature level, the full range of functions of the PBX cannot be used.
Contains information about the new firmware version
New function.
Note on possible threats from port forwarding. ARA descriptions removed as not supported. Links to functions via external phone.
The PBX regularly carries out a comparison of the licences purchased. After purchasing additional licences, the comparison can also be started.
Extended function.
Supplementary information on the PCAP format.
New entry fields for provider certificates.
Description removed as not supported.
Incorrect note on time limit removed.
Corrected information on LDAP contact groups.
Help/Instructions for COMtrexx VM for Microsoft Hyper-V from firmware version 1.6.0
Opening the Web Interface: procedure revised
For the following products:
COMfortel D-100
COMfortel D-110
COMfortel D-200
COMfortel D-210
COMfortel D-400
COMfortel D-600
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP
COMfortel M-510
COMfortel M-520
COMfortel M-530
COMfortel M-710
COMfortel M-720
COMfortel M-730
COMfortel WS-500M
COMfortel WS-500S
COMtrexx
For the following firmware:
PBX systems: as of 8.0
D-Series: as of 1.10
COMfortel-IP: as of 2.8F
COMfortel-M/WS: as of 2.39
COMtrexx: as of 1.4
For the following products:
For the following firmware:
Language:
| Languages | Current version | ||
|---|---|---|---|
| End User License Agreement for Software (EULA) | V03 05/2021 | ||
| Privacy Policy | V03 02/2022 | ||
| Open source licenses | 22.06.2022 |
Version 1.4.10 is required for the update to this version.
After the update, saving a firmware lower than 1.4.10 (downgrade) is no longer possible. If it is necessary, please contact the Auerswald/FONtevo Support service vie the HelpDesk.
Please note before downloading!
By installing the COMtrexx software, you automatically agree to the End User Licence Agreement for Software (EULA) and the Open source licenses. In addition, you confirm that you have read and agreed to the Auerswald privacy policy.
The EULA and the data protection declaration can be downloaded as PDF on this page.
Testlicences via the Try-Out Mode
For testing purposes the COMtrexx VM includes a try-out mode. In this mode three free test licences, valid for 14 days, are available. The try-out mode is included in the regular COMtrexx software and needs to be activated before initialising the system.
Please note, after the initialisation of the system, the free licences are automatically deleted. For operation of the COMtrexx floating user licences are required.
Floating user licences
The COMtrexx solutions can only be used in combination with floating user licences. You can obtain these and other licences from our authorised sales partners. Please note that additional services such as software maintenance and function extensions may cause additional costs.
Version 1.4.10 is required for an update to version 1.6.0 or higher. After the update to version 1.4.10 or higher, saving a firmware lower than 1.4.10 (downgrade) is no longer possible. After the update to version 1.6.3 or higher, saving a firmware lower than 1.6.3 (downgrade) is no longer possible. If it is necessary, please contact the Auerswald/FONtevo Support service.
After an incoming call with almost simultaneous call acceptance, the BLF status of the called users may not have been updated.
Outgoing and/or incoming calls were possibly no longer carried out (display "Forbidden" or caller receives busy).
Outgoing external calls were not carried out under certain circumstances, although free exchange lines were still available.
| Languages | Current version | ||
|---|---|---|---|
| End User License Agreement for Software (EULA) | V03 05/2021 | ||
| Privacy Policy | V03 02/2022 | ||
| Advanced Information | V04 03/2022 | Online PDF | |
| V04 03/2022 | Online PDF | ||
| Instructions COMtrexx VM for Microsoft Hyper-V | V06 03/2022 | ||
| Open source licenses | 22.06.2022 |
Floating user licence replaces Concurrent User License
Help/Instructions for COMtrexx from firmware version 1.6.0
COMmander/COMpact PBXs from Auerswald/FONtevo as a/b gateway on the COMtrexx.
Introduction of a feature level in preparation for future firmware versions: If there is a difference between the current feature level of the PBX and the maximum possible feature level, the full range of functions of the PBX cannot be used.
Contains information about the new firmware version
New function.
Note on possible threats from port forwarding. ARA descriptions removed as not supported. Links to functions via external phone.
The PBX regularly carries out a comparison of the licences purchased. After purchasing additional licences, the comparison can also be started.
Extended function.
Supplementary information on the PCAP format.
New entry fields for provider certificates.
Description removed as not supported.
Incorrect note on time limit removed.
Corrected information on LDAP contact groups.
Help/Instructions for COMtrexx VM for Microsoft Hyper-V from firmware version 1.6.0
Opening the Web Interface: procedure revised
For the following products:
COMfortel D-100
COMfortel D-110
COMfortel D-200
COMfortel D-210
COMfortel D-400
COMfortel D-600
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP
COMfortel M-510
COMfortel M-520
COMfortel M-530
COMfortel M-710
COMfortel M-720
COMfortel M-730
COMfortel WS-500M
COMfortel WS-500S
COMtrexx
For the following firmware:
PBX systems: as of 8.0
D-Series: as of 1.10
COMfortel-IP: as of 2.8F
COMfortel-M/WS: as of 2.39
COMtrexx: as of 1.4
For the following products:
For the following firmware:
Language:
| Languages | Current version | ||
|---|---|---|---|
| End User License Agreement for Software (EULA) | V03 05/2021 | ||
| Privacy Policy | V03 02/2022 | ||
| Open source licenses | 15.06.2022 |
Version 1.4.10 is required for the update to this version.
After the update, saving a firmware lower than 1.4.10 (downgrade) is no longer possible. If it is necessary, please contact the Auerswald/FONtevo Support service vie the HelpDesk.
Please note before downloading!
By installing the COMtrexx software, you automatically agree to the End User Licence Agreement for Software (EULA) and the Open source licenses. In addition, you confirm that you have read and agreed to the Auerswald privacy policy.
The EULA and the data protection declaration can be downloaded as PDF on this page.
Testlicences via the Try-Out Mode
For testing purposes the COMtrexx VM includes a try-out mode. In this mode three free test licences, valid for 14 days, are available. The try-out mode is included in the regular COMtrexx software and needs to be activated before initialising the system.
Please note, after the initialisation of the system, the free licences are automatically deleted. For operation of the COMtrexx floating user licences are required.
Floating user licences
The COMtrexx solutions can only be used in combination with floating user licences. You can obtain these and other licences from our authorised sales partners. Please note that additional services such as software maintenance and function extensions may cause additional costs.
Version 1.4.10 is required for an update to version 1.6.0 or higher. After the update to version 1.4.10 or higher, saving a firmware lower than 1.4.10 (downgrade) is no longer possible. After the update to version 1.6.3 or higher, saving a firmware lower than 1.6.3 (downgrade) is no longer possible. If it is necessary, please contact the Auerswald/FONtevo Support service.
The PBX now sends periodic SIP OPTIONS keep-alives to keep the connection to proxy.auerproxy.de open at the application level (in conjunction with "intelligent" routers/firewalls).
Handling of "tel:" URIs now without enclosing brackets.
When the IP protocol IPv6 was activated, a COMfortel SoftPhone restarted permanently. This faulty restart behaviour is now fixed. Please note the following: IPv6 is not yet fully supported. However, the product can be used in conjunction with a so-called DualStack or DS-Lite Internet access.
The COMtrexx VM for Oracle VM VirtualBox could not be started on a Mac.
When creating a user, it was possible to enter unauthorised special characters.
On blind transfer (transfer without announcement) the call number of the person to be transferred was not transmitted to the transfer destination.
User data > Contacts and assignment: After deleting entries, error messages could occur under certain circumstances.
Dashboard > Status information > Type: Under certain circumstances the wrong device type was displayed.
Groups > Phone numbers: The filters for displaying the groups did not work.
Telephones > Assignment: The filter for displaying the telephones was not taken into account during deletion.
Telephones > Assignment: The configuration of an analogue telephone could not be viewed/edited.
When saving entries in the central caller list (if activated), the PBX or individual services could restart under certain circumstances.
| Languages | Current version | ||
|---|---|---|---|
| End User License Agreement for Software (EULA) | V03 05/2021 | ||
| Privacy Policy | V03 02/2022 | ||
| Advanced Information | V04 03/2022 | Online PDF | |
| V04 03/2022 | Online PDF | ||
| Instructions COMtrexx VM for Microsoft Hyper-V | V06 03/2022 | ||
| Open source licenses | 15.06.2022 |
Floating user licence replaces Concurrent User License
Help/Instructions for COMtrexx from firmware version 1.6.0
COMmander/COMpact PBXs from Auerswald/FONtevo as a/b gateway on the COMtrexx.
Introduction of a feature level in preparation for future firmware versions: If there is a difference between the current feature level of the PBX and the maximum possible feature level, the full range of functions of the PBX cannot be used.
Contains information about the new firmware version
New function.
Note on possible threats from port forwarding. ARA descriptions removed as not supported. Links to functions via external phone.
The PBX regularly carries out a comparison of the licences purchased. After purchasing additional licences, the comparison can also be started.
Extended function.
Supplementary information on the PCAP format.
New entry fields for provider certificates.
Description removed as not supported.
Incorrect note on time limit removed.
Corrected information on LDAP contact groups.
Help/Instructions for COMtrexx VM for Microsoft Hyper-V from firmware version 1.6.0
Opening the Web Interface: procedure revised
For the following products:
COMfortel D-100
COMfortel D-110
COMfortel D-200
COMfortel D-210
COMfortel D-400
COMfortel D-600
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP
COMfortel M-510
COMfortel M-520
COMfortel M-530
COMfortel M-710
COMfortel M-720
COMfortel M-730
COMfortel WS-500M
COMfortel WS-500S
COMtrexx
For the following firmware:
PBX systems: as of 8.0
D-Series: as of 1.10
COMfortel-IP: as of 2.8F
COMfortel-M/WS: as of 2.39
COMtrexx: as of 1.4
For the following products:
For the following firmware:
Language:
| Languages | Current version | ||
|---|---|---|---|
| End User License Agreement for Software (EULA) | V03 05/2021 | ||
| Privacy Policy | V03 02/2022 | ||
| Open source licenses | 04.05.2022 |
Version 1.4.10 is required for the update to this version.
After the update, saving a firmware lower than 1.4.10 (downgrade) is no longer possible. If it is necessary, please contact the Auerswald/FONtevo Support service vie the HelpDesk.
Please note before downloading!
By installing the COMtrexx software, you automatically agree to the End User Licence Agreement for Software (EULA) and the Open source licenses. In addition, you confirm that you have read and agreed to the Auerswald privacy policy.
The EULA and the data protection declaration can be downloaded as PDF on this page.
Testlicences via the Try-Out Mode
For testing purposes the COMtrexx VM includes a try-out mode. In this mode three free test licences, valid for 14 days, are available. The try-out mode is included in the regular COMtrexx software and needs to be activated before initialising the system.
Please note, after the initialisation of the system, the free licences are automatically deleted. For operation of the COMtrexx floating user licences are required.
Floating user licences
The COMtrexx solutions can only be used in combination with floating user licences. You can obtain these and other licences from our authorised sales partners. Please note that additional services such as software maintenance and function extensions may cause additional costs.
Version 1.4.10 is required for an update to version 1.6.0 or higher. After the update to version 1.4.10, saving a firmware lower than 1.4.10 (downgrade) is no longer possible. If it is necessary, please contact the Auerswald/FONtevo Support service.
The number of possible macro short code numbers has been increased to 200.
Required and editable fields are now displayed as such.
When creating a SIP soft client, incorrect data was output and no configuration was possible.
A COMfortel SoftPhone created in a COMtrexx was displayed as PBX Call Assist when editing.
A Wireshark log did not contain all the information under certain circumstances.
When creating a user, it was possible to enter unauthorised special characters.
When creating a new unit, the password was assigned the value undefined.
An incorrect error code was issued when a unit was created twice.
When creating a user, incorrect values were output for userCategoryReadAccess, userCategoryWriteAccess and userCategoryDefaults.
COMtrexx VM: No error message was issued when creating an analogue device.
A certificate transmitted via REST API was not accepted by the PBX.
Incorrect values for device language and location were not caught.
Repeatedly setting a password may have caused the password to be recreated.
An incomplete POST may not have resulted in an error message.
The TAPI method Call had stored wrong parameters.
COMtrexx Business: Under certain circumstances, telephones were not registered.
A diverted call was incorrectly signalled to the caller as busy, although the number was reachable with a direct call.
After a manual firmware update, the admin password was detected as incorrect.
Sending faxes with the fax printer driver did not work.
The time set for the waiting time in case of non-registration may not have been saved correctly.
Instead of the IP address of the registered device, the IP address of the PBX was output.
Under certain circumstances, the web interface was only accessible after a restart.
| Languages | Current version | ||
|---|---|---|---|
| End User License Agreement for Software (EULA) | V03 05/2021 | ||
| Privacy Policy | V03 02/2022 | ||
| Advanced Information | V04 03/2022 | Online PDF | |
| V04 03/2022 | Online PDF | ||
| Instructions COMtrexx VM for Microsoft Hyper-V | V06 03/2022 | ||
| Open source licenses | 04.05.2022 |
Floating user licence replaces Concurrent User License
Help/Instructions for COMtrexx from firmware version 1.6.0
COMmander/COMpact PBXs from Auerswald/FONtevo as a/b gateway on the COMtrexx.
Introduction of a feature level in preparation for future firmware versions: If there is a difference between the current feature level of the PBX and the maximum possible feature level, the full range of functions of the PBX cannot be used.
Contains information about the new firmware version
New function.
Note on possible threats from port forwarding. ARA descriptions removed as not supported. Links to functions via external phone.
The PBX regularly carries out a comparison of the licences purchased. After purchasing additional licences, the comparison can also be started.
Extended function.
Supplementary information on the PCAP format.
New entry fields for provider certificates.
Description removed as not supported.
Incorrect note on time limit removed.
Corrected information on LDAP contact groups.
Help/Instructions for COMtrexx VM for Microsoft Hyper-V from firmware version 1.6.0
Opening the Web Interface: procedure revised
For the following products:
COMfortel D-100
COMfortel D-110
COMfortel D-200
COMfortel D-210
COMfortel D-400
COMfortel D-600
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP
COMfortel M-510
COMfortel M-520
COMfortel M-530
COMfortel M-710
COMfortel M-720
COMfortel M-730
COMfortel WS-500M
COMfortel WS-500S
COMtrexx
For the following firmware:
PBX systems: as of 8.0
D-Series: as of 1.10
COMfortel-IP: as of 2.8F
COMfortel-M/WS: as of 2.39
COMtrexx: as of 1.4
For the following products:
For the following firmware:
Language:
| Languages | Current version | ||
|---|---|---|---|
| End User License Agreement for Software (EULA) | V03 05/2021 | ||
| Privacy Policy | V03 02/2022 | ||
| Open source licenses | 04.05.2022 |
Version 1.4.10 is required for the update to this version.
After the update, saving a firmware lower than 1.4.10 (downgrade) is no longer possible. If it is necessary, please contact the Auerswald/FONtevo Support service vie the HelpDesk.
Please note before downloading!
By installing the COMtrexx software, you automatically agree to the End User Licence Agreement for Software (EULA) and the Open source licenses. In addition, you confirm that you have read and agreed to the Auerswald privacy policy.
The EULA and the data protection declaration can be downloaded as PDF on this page.
Testlicences via the Try-Out Mode
For testing purposes the COMtrexx VM includes a try-out mode. In this mode three free test licences, valid for 14 days, are available. The try-out mode is included in the regular COMtrexx software and needs to be activated before initialising the system.
Please note, after the initialisation of the system, the free licences are automatically deleted. For operation of the COMtrexx floating user licences are required.
Floating user licences
The COMtrexx solutions can only be used in combination with floating user licences. You can obtain these and other licences from our authorised sales partners. Please note that additional services such as software maintenance and function extensions may cause additional costs.
Version 1.4.10 is required for an update to version 1.6.0 or higher. After the update to version 1.4.10, saving a firmware lower than 1.4.10 (downgrade) is no longer possible. If it is necessary, please contact the Auerswald/FONtevo Support service.
The number of possible macro short code numbers has been increased to 200.
Required and editable fields are now displayed as such.
When creating a SIP soft client, incorrect data was output and no configuration was possible.
A COMfortel SoftPhone created in a COMtrexx was displayed as PBX Call Assist when editing.
A Wireshark log did not contain all the information under certain circumstances.
When creating a user, it was possible to enter unauthorised special characters.
When creating a new unit, the password was assigned the value undefined.
An incorrect error code was issued when a unit was created twice.
When creating a user, incorrect values were output for userCategoryReadAccess, userCategoryWriteAccess and userCategoryDefaults.
COMtrexx VM: No error message was issued when creating an analogue device.
A certificate transmitted via REST API was not accepted by the PBX.
Incorrect values for device language and location were not caught.
Repeatedly setting a password may have caused the password to be recreated.
An incomplete POST may not have resulted in an error message.
The TAPI method Call had stored wrong parameters.
COMtrexx Business: Under certain circumstances, telephones were not registered.
A diverted call was incorrectly signalled to the caller as busy, although the number was reachable with a direct call.
After a manual firmware update, the admin password was detected as incorrect.
Sending faxes with the fax printer driver did not work.
The time set for the waiting time in case of non-registration may not have been saved correctly.
Instead of the IP address of the registered device, the IP address of the PBX was output.
Under certain circumstances, the web interface was only accessible after a restart.
| Languages | Current version | ||
|---|---|---|---|
| End User License Agreement for Software (EULA) | V03 05/2021 | ||
| Privacy Policy | V03 02/2022 | ||
| Advanced Information | V04 03/2022 | Online PDF | |
| V04 03/2022 | Online PDF | ||
| Instructions COMtrexx VM for Microsoft Hyper-V | V06 03/2022 | ||
| Open source licenses | 04.05.2022 |
Floating user licence replaces Concurrent User License
Help/Instructions for COMtrexx from firmware version 1.6.0
COMmander/COMpact PBXs from Auerswald/FONtevo as a/b gateway on the COMtrexx.
Introduction of a feature level in preparation for future firmware versions: If there is a difference between the current feature level of the PBX and the maximum possible feature level, the full range of functions of the PBX cannot be used.
Contains information about the new firmware version
New function.
Note on possible threats from port forwarding. ARA descriptions removed as not supported. Links to functions via external phone.
The PBX regularly carries out a comparison of the licences purchased. After purchasing additional licences, the comparison can also be started.
Extended function.
Supplementary information on the PCAP format.
New entry fields for provider certificates.
Description removed as not supported.
Incorrect note on time limit removed.
Corrected information on LDAP contact groups.
Help/Instructions for COMtrexx VM for Microsoft Hyper-V from firmware version 1.6.0
Opening the Web Interface: procedure revised
For the following products:
COMfortel D-100
COMfortel D-110
COMfortel D-200
COMfortel D-210
COMfortel D-400
COMfortel D-600
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP
COMfortel M-510
COMfortel M-520
COMfortel M-530
COMfortel M-710
COMfortel M-720
COMfortel M-730
COMfortel WS-500M
COMfortel WS-500S
COMtrexx
For the following firmware:
PBX systems: as of 8.0
D-Series: as of 1.10
COMfortel-IP: as of 2.8F
COMfortel-M/WS: as of 2.39
COMtrexx: as of 1.4
For the following products:
For the following firmware:
Language:
| Languages | Current version | ||
|---|---|---|---|
| End User License Agreement for Software (EULA) | V03 05/2021 | ||
| Privacy Policy | V03 02/2022 | ||
| Open source licenses | 30.03.2022 |
Version 1.4.10 is required for the update to this version.
After the update, saving a firmware lower than 1.4.10 (downgrade) is no longer possible. If it is necessary, please contact the Auerswald/FONtevo Support service vie the HelpDesk.
Please note before downloading!
By installing the COMtrexx software, you automatically agree to the End User Licence Agreement for Software (EULA) and the Open source licenses. In addition, you confirm that you have read and agreed to the Auerswald privacy policy.
The EULA and the data protection declaration can be downloaded as PDF on this page.
Testlicences via the Try-Out Mode
For testing purposes the COMtrexx VM includes a try-out mode. In this mode three free test licences, valid for 14 days, are available. The try-out mode is included in the regular COMtrexx software and needs to be activated before initialising the system.
Please note, after the initialisation of the system, the free licences are automatically deleted. For operation of the COMtrexx floating user licences are required.
Floating user licences
The COMtrexx solutions can only be used in combination with floating user licences. You can obtain these and other licences from our authorised sales partners. Please note that additional services such as software maintenance and function extensions may cause additional costs.
Version 1.4.10 is required for an update to version 1.6.0 or higher. After the update to version 1.4.10, saving a firmware lower than 1.4.10 (downgrade) is no longer possible. If it is necessary, please contact the Auerswald/FONtevo Support service.
After updating an existing COMtrexx VM to version 1.6.0 or higher, the virtual hard disk must be expanded manually afterwards. Further information is provided here: Auerswald DokuWiki
With certain providers, call forwarding via the second B channel was not carried our correctly.
COMfortel SoftPhone: After using the tryout mode and subsequent initialisation, the registration address was not updated. The COMfortel SoftPhone could no longer register.
After provisioning a D-series phone: The value for jitterbuffer was set to 0 ms. Now, the value ist set back to 60 ms after provisioning.
Telephones > Assignment: A previously configured SIP soft client with a manually entered manufacturer Auerswald (e.g. soft client for PBX Call Assist) was automatically displayed as COMfortel SoftPhone after the update to 1.6.0. This led to a change in the display of the registration information. Now a distinction can be made between the COMfortel SoftPhone and PBX Call Assist models for the manufacturer Auerswald. For already configured SIP soft clients with the manufacturer Auerswald, this selection must be made subsequently in the settings after the update. Further information is provided here: Auerswald DokuWiki
Revised information on data protection.
Introduction of a feature level in preparation for future firmware versions: If there is a difference between the current feature level of the PBX and the maximum possible feature level, the full range of functions of the PBX cannot be used.
The PBX supports the COMfortel SoftPhone, a multi-platform client for Windows, Android and iOS. In addition to telephony, Instant Messaging is also possible on several platforms.Important: The COMfortel SoftPhone is available licence-free for a limited period of time. For permanent use, please contact your dealer or system partner.
The REST API makes it possible to call up an set certain parameters or functions of a COMtrexx. Thus, for example, own applications can be used to read in the status of the COMtrexx and its endpoints (telephones, SIP trunks, etc.) and to configure certain functions. Further information is provided here: Auerswald DokuWiki
First page in the webinterface renamed:Start->Dashboard
If there is no synchronisation between the PBX and the COMtrexx Initialisation Center (CIC), an error message is output.
Varoius explanations of error codes added.
The online help can now be accessed and searched directly in the web interface.
The register interval for COMfortel D-serie phone has been lowered.
The PBX regularly carries out a comparison of the licences purchased. After purchasing additional licenses, the comparison can also be started.
The PBX can now send SIP OPTIONS keep-alives to avoid possible connection losses, e.g. by a firewall. Activate this option in the provider configuration:Exchange lines > Providers and Accounts > Provider > SIP > NAT Keep-Alive
The following setting is now disabled by default when creating a provider without a template:Outbound Proxy/Session Border Controller
During the initial setup of a COMtrexx VM, the virtual hard disk is now sufficiently large for storing firmware files, voicemail messages, etc. After updating an existing COMtrexx VM, the virtual hard disk must be increased manually afterwards.. Further information is provided here: Auerswald DokuWiki
Errors/error messages sometimes occured when entering activation licences. To prevent this, a reboot is now performed after initialisation.
The UPNP feature has been removed.
Changed CLIP info settings (e.g. date and time) may have had no effect on the analogue phones.
Contacts were not delivered to phones via LDAP if only the company name was entered in addition to the phone number.
After provisioning a D-series phone: Opening the web interface with the user's credentials did not work.
Under certain conditions, D-series phones did not display the correct BLF status.
In certain call scenarios, no dial tone was output for outgoing connections via the provider Vodafone.
When using Call Parking, it was not possible to pick up calls from a parking zone again.
Under certain conditions, incoming call connections had no audio.
Under certain conditions, connections were not terminated after the remote station hung up.
An incorrect version was displayed in the English web interface after an update.
Administration > Date and Time > Automatic synchronisation > PBX location: Value was not dispalyed correctly.
Telephones > Status: Filtering by username was not possible.
Administration > Service > Logging > Logging system > Syslog server: With this selection, both logging systems were actice at the same time. Now only the selected log system is active.
User data > Contacts and assignment > CSV export: A superfluous column was exported, which led to problems when reimporting.
Dashboard > Language > Language web interface: the language switch did not work.
Functions > Time control > Configurations > Copy: Under certain conditions, copying did not work.
Telephones > Assignment > New > Adding a device: The dialouge could not be closed under certain conditions.
Voice mail and fax boxes > Functional Overview > Property of the box: The column did not contain any buttons. Now the column is no longer displayed. The function overview is only available for profiles.
| Languages | Current version | ||
|---|---|---|---|
| End User License Agreement for Software (EULA) | V03 05/2021 | ||
| Privacy Policy | V03 02/2022 | ||
| Advanced Information | V04 03/2022 | Online PDF | |
| V04 03/2022 | Online PDF | ||
| Instructions COMtrexx VM for Microsoft Hyper-V | V06 03/2022 | ||
| Open source licenses | 30.03.2022 |
Floating user licence replaces Concurrent User License
Help/Instructions for COMtrexx from firmware version 1.6.0
COMmander/COMpact PBXs from Auerswald/FONtevo as a/b gateway on the COMtrexx.
Introduction of a feature level in preparation for future firmware versions: If there is a difference between the current feature level of the PBX and the maximum possible feature level, the full range of functions of the PBX cannot be used.
Contains information about the new firmware version
New function.
Note on possible threats from port forwarding. ARA descriptions removed as not supported. Links to functions via external phone.
The PBX regularly carries out a comparison of the licences purchased. After purchasing additional licences, the comparison can also be started.
Extended function.
Supplementary information on the PCAP format.
New entry fields for provider certificates.
Description removed as not supported.
Incorrect note on time limit removed.
Corrected information on LDAP contact groups.
Help/Instructions for COMtrexx VM for Microsoft Hyper-V from firmware version 1.6.0
Opening the Web Interface: procedure revised
For the following products:
COMfortel D-100
COMfortel D-110
COMfortel D-200
COMfortel D-210
COMfortel D-400
COMfortel D-600
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP
COMfortel M-510
COMfortel M-520
COMfortel M-530
COMfortel M-710
COMfortel M-720
COMfortel M-730
COMfortel WS-500M
COMfortel WS-500S
COMtrexx
For the following firmware:
PBX systems: as of 8.0
D-Series: as of 1.10
COMfortel-IP: as of 2.8F
COMfortel-M/WS: as of 2.39
COMtrexx: as of 1.4
For the following products:
For the following firmware:
Language:
| Languages | Current version | ||
|---|---|---|---|
| End User License Agreement for Software (EULA) | V03 05/2021 | ||
| Open source licenses | 16.03.2022 | ||
| Privacy Policy | V03 02/2022 |
Version 1.4.10 is required for the update to this version.
After the update, saving a firmware lower than 1.4.10 (downgrade) is no longer possible. If it is necessary, please contact the Auerswald/FONtevo Support service vie the HelpDesk.
Please note before downloading!
By installing the COMtrexx software, you automatically agree to the End User Licence Agreement for Software (EULA) and the Open source licenses. In addition, you confirm that you have read and agreed to the Auerswald privacy policy.
The EULA and the data protection declaration can be downloaded as PDF on this page.
Testlicences via the Try-Out Mode
For testing purposes the COMtrexx VM includes a try-out mode. In this mode three free test licences, valid for 14 days, are available. The try-out mode is included in the regular COMtrexx software and needs to be activated before initialising the system.
Please note, after the initialisation of the system, the free licences are automatically deleted. For operation of the COMtrexx floating user licences are required.
Floating user licences
The COMtrexx solutions can only be used in combination with floating user licences. You can obtain these and other licences from our authorised sales partners. Please note that additional services such as software maintenance and function extensions may cause additional costs.
A previously configured SIP soft client with a manually entered manufacturer Auerswald (e.g. soft client for PBX Call Assist) is automatically displayed as COMfortel SoftPhone after the update. This leads to a change in the display of the registration information. Solution: Rename the manufacturer after the update. Further information is provided here: Auerswald DokuWiki
Revised information on data protection.
Introduction of a feature level in preparation for future firmware versions: If there is a difference between the current feature level of the PBX and the maximum possible feature level, the full range of functions of the PBX cannot be used.
Version 1.4.10 is required for an update to this version. After the update to version 1.4.10, saving a firmware lower than 1.4.10 (downgrade) is no longer possible. If it is necessary, please contact the Auerswald/FONtevo Support service.
After updating an existing COMtrexx VM, the virtual hard disk must be expanded manually afterwards. Further information is provided here: Auerswald DokuWiki
The PBX supports the COMfortel SoftPhone, a multi-platform client for Windows, Android and iOS. In addition to telephony, Instant Messaging is also possible on several platforms.Important: The COmfortel SoftPhone is available licence-free for a limited period of time. For permanent use, please contact your dealer or system partner.
The REST API makes it possible to call up an set certain parameters or functions of a COMtrexx. Thus, for example, own applications can be used to read in the status of the COMtrexx and its endpoints (telephones, SIP trunks, etc.) and to configure certain functions. Further information is provided here: Auerswald DokuWiki
First page in the webinterface renamed:Start->Dashboard
If there is no synchronisation between the PBX and the COMtrexx Initialisation Center (CIC), an error message is output.
Varoius explanations of error codes added.
The online help can now be accessed and searched directly in the web interface.
The register interval for COMfortel D-serie phone has been lowered.
The PBX regularly carries out a comparison of the licences purchased. After purchasing additional licenses, the comparison can also be started.
The PBX can now send SIP OPTIONS keep-alives to avoid possible connection losses, e.g. by a firewall. Activate this option in the provider configuration:Exchange lines > Providers and Accounts > Provider > SIP > NAT Keep-Alive
The following setting is now disabled by default when creating a provider without a template:Outbound Proxy/Session Border Controller
During the initial setup of a COMtrexx VM, the virtual hard disk is now sufficiently large for storing firmware files, voicemail messages, etc. After updating an existing COMtrexx VM, the virtual hard disk must be increased manually afterwards.. Further information is provided here: Auerswald DokuWiki
Errors/error messages sometimes occured when entering activation licences. To prevent this, a reboot is now performed after initialisation.
The UPNP feature has been removed.
Changed CLIP info settings (e.g. date and time) may have had no effect on the analogue phones.
Contacts were not delivered to phones via LDAP if only the company name was entered in addition to the phone number.
After provisioning a D-series phone: Opening the web interface with the user's credentials did not work.
Under certain conditions, D-series phones did not display the correct BLF status.
In certain call scenarios, no dial tone was output for outgoing connections via the provider Vodafone.
When using Call Parking, it was not possible to pick up calls from a parking zone again.
Under certain conditions, incoming call connections had no audio.
Under certain conditions, connections were not terminated after the remote station hung up.
An incorrect version was displayed in the English web interface after an update.
Administration > Date and Time > Automatic synchronisation > PBX location: Value was not dispalyed correctly.
Telephones > Status: Filtering by username was not possible.
Administration > Service > Logging > Logging system > Syslog server: With this selection, both logging systems were actice at the same time. Now only the selected log system is active.
User data > Contacts and assignment > CSV export: A superfluous column was exported, which led to problems when reimporting.
Dashboard > Language > Language web interface: the language switch did not work.
Functions > Time control > Configurations > Copy: Under certain conditions, copying did not work.
Telephones > Assignment > New > Adding a device: The dialouge could not be closed under certain conditions.
Voice mail and fax boxes > Functional Overview > Property of the box: The column did not contain any buttons. Now the column is no longer displayed. The function overview is only available for profiles.
| Languages | Current version | ||
|---|---|---|---|
| End User License Agreement for Software (EULA) | V03 05/2021 | ||
| Open source licenses | 16.03.2022 | ||
| Privacy Policy | V03 02/2022 | ||
| Advanced Information | V04 03/2022 | Online PDF | |
| V04 03/2022 | Online PDF | ||
| Instructions COMtrexx VM for Microsoft Hyper-V | V06 03/2022 |
Floating user licence replaces Concurrent User License
Help/Instructions for COMtrexx from firmware version 1.6.0
COMmander/COMpact PBXs from Auerswald/FONtevo as a/b gateway on the COMtrexx.
Introduction of a feature level in preparation for future firmware versions: If there is a difference between the current feature level of the PBX and the maximum possible feature level, the full range of functions of the PBX cannot be used.
Contains information about the new firmware version
New function.
Note on possible threats from port forwarding. ARA descriptions removed as not supported. Links to functions via external phone.
The PBX regularly carries out a comparison of the licences purchased. After purchasing additional licences, the comparison can also be started.
Extended function.
Supplementary information on the PCAP format.
New entry fields for provider certificates.
Description removed as not supported.
Incorrect note on time limit removed.
Corrected information on LDAP contact groups.
Help/Instructions for COMtrexx VM for Microsoft Hyper-V from firmware version 1.6.0
Opening the Web Interface: procedure revised
For the following products:
COMfortel D-100
COMfortel D-110
COMfortel D-200
COMfortel D-210
COMfortel D-400
COMfortel D-600
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP
COMfortel M-510
COMfortel M-520
COMfortel M-530
COMfortel M-710
COMfortel M-720
COMfortel M-730
COMfortel WS-500M
COMfortel WS-500S
COMtrexx
For the following firmware:
PBX systems: as of 8.0
D-Series: as of 1.10
COMfortel-IP: as of 2.8F
COMfortel-M/WS: as of 2.39
COMtrexx: as of 1.4
For the following products:
For the following firmware:
Language:
| Languages | Current version | ||
|---|---|---|---|
| End User License Agreement for Software (EULA) | V03 05/2021 | ||
| Privacy Policy | V02 05/2021 | ||
| Open source licenses | 26.08.2021 |
This version is required for updates to later versions (greater than 1.4.10).
If you have already updated to version 1.4.7, you will need a special firmware file for the update to version 1.4.10. In this case, please contact the Auerswald/FONtevo Support service vie the HelpDesk.
After the update to version 1.4.10, saving a firmware lower than 1.4.10 (downgrade) is no longer possible. If it is necessary, please contact the Auerswald/FONtevo Support service vie the HelpDesk.
This version includes important security updates. Its use is strongly recommended.
Please note before downloading!
By installing the COMtrexx software, you automatically agree to the End User Licence Agreement for Software (EULA) and the Open source licenses. In addition, you confirm that you have read and agreed to the Auerswald privacy policy.
The EULA and the data protection declaration can be downloaded as PDF on this page.
Testlicences via the Try-Out Mode
For testing purposes the COMtrexx VM includes a try-out mode. In this mode three free test licences, valid for 14 days, are available. The try-out mode is included in the regular COMtrexx software and needs to be activated before initialising the system.
Please note, after the initialisation of the system, the free licences are automatically deleted. For operation of the COMtrexx floating user licences are required.
Floating user licences
The COMtrexx solutions can only be used in combination with floating user licences. You can obtain these and other licences from our authorised sales partners. Please note that additional services such as software maintenance and function extensions may cause additional costs.
This version is required for updates to later versions (greater than 1.4.10).
If you have already updated to version 1.4.7, you will need a special firmware file for the update to version 1.4.10. In this case, please contact the Auerswald/FONtevo Support service vie the HelpDesk.
After the update to version 1.4.10, saving a firmware lower than 1.4.10 (downgrade) is no longer possible. If it is necessary, please contact the Auerswald/FONtevo Support service vie the HelpDesk.
Now, setting shorter update intervals under Administration > Maintenance > Update and Restart > Firmware update via update server > Firmware update, regular.
Occasionally, there could be disruptions during call set up, for example in connection with call forwarding in the exchange line using Call Deflection.
External calls to a group could not be accepted on a COMfortel D series phone.
This version includes important security updates. Its use is strongly recommended.
The PBX now allows the activation of mutual SSL authentication. This means that not only the PBX checks the registrar's certificate, but the registrar also checks a certificate transmitted by the PBX. Requirement for this is the configuration of two externally generated files in the .pem format: a client certificate and a private key. Provide these files and a passphrase that may belong to the private key in the provider configuration:Exchange lines > Providers and Accounts > Provider > SIP > SIPS > Client certificate/Client key/Client passphrase.
Changing the assignment of a user to a phone (Roaming User) could influence the group assignment. The user has been logged out for incoming calls.
Licenses were charged for analog fax machines without an assigned port. Now, a license is only charged when a module has been configured and a port has been assigned to the fax machine.
The settings (logger categories) for the logging were not correctly adopted under certain circumstances.
Unnecessary information was displayed in the call list of a COMfortel D-series phone. Now, certain information is no longer displayed.
In connection with Vodafone Kabeldeutschland, the call forwarding status on a COMfortel 3600 IP key was not correctly displayed.
Usernames with umlauts led to incorrect display in COMfortel D-series phones.
Under certain circumstances, the transfer of a call on hold with a COMfortel D-series phone failed.
Under certain circumstances, the phone did not display the correct BLF status.
Some calls could not be accepted in some cases when the system was under high load.
On blind transfer (transfer without announcement) the transferring user was disconnected if the call destination could not be reached. Now, the first call partner is reconnected.
There were call disruptions in connection with Telekom Magenta.
Under certain circumstances, the blind transfer (transfer without announcement) failed. The call came back and the phone switched to handsfree.
Administration > Contact information > Administrator access > Administrator access > Change admin password: Changing the admin password was not immediately effective.
Administration > Network > IP configuration > MAC address: Here, the MAC address was not correctly displayed (COMtrexx VM only).
Administration > Service > Logging > Logging activated: Switchin off the logging had no effect if the syslog server had been selected as logging system.
Administration > Maintenance > Update and Restart: When updating and restarting via the web interface, a link to an incorrect IP address was displayed. Now, the correct IP address is displayed and the PBX can be reached via the link.
Exchange lines > Exchange line routing > Exchange line routing incoming: When dividing a number block, the linear call distribution was not implemented for all created number blocks. Now, new created number blocks are always implemented with linear call distribution. The remaining number blocks keep their settings. When deleting a number block, you will be asked which number block should be connected to. The settings of the chosen number block are adopted. If required, existing call forwardings are deleted.
Exchange lines > Exchange line routing > Exchange line routing incoming: Changing the call distribution for a phone number failed and led to deleting the phone number from the account settings.
Exchange lines > Exchange line routing > Exchange line routing incoming: Obviously, a call distribution could be configured for a new created empty account. Now, there is a note that phone numbers have to be created for this account first.
Exchange lines > Providers and Accounts > Account > Settings > Miscellaneous > Expert configuration > Call forwarding no reply (CFNR): The keypad/registro codes could not be changed.
Exchange lines > Providers and Accounts: After temporarily switching off, a Telekom account was no longer available.
User data > Call data > External partner: Under certain circumstances the phone number of the external partners was not displayed in the call data list.
External Devices > Fax > Module > No module: This selection was impossible.
External Devices > Fax > Port: Ports were incorrectly displayed.
External Devices > Relays (actuators): The system was not displayed in the relays list.
Functions > Time control > Configurations > Copy: The help link was not working. Now, available helps are linked.
Telephones > Assignment: Filtering after usernames worked only with correct capital and lower-case letters. Now, capital and lower-case letters are ignored.
Telephones > Assignment/Status: The status display of the provisioning file did not match with the assignment.
| Languages | Current version | ||
|---|---|---|---|
| End User License Agreement for Software (EULA) | V03 05/2021 | ||
| Privacy Policy | V02 05/2021 | ||
| Advanced Information | V03 08/2021 | Online PDF | |
| V03 08/2021 | Online PDF | ||
| Open source licenses | 26.08.2021 |
Floating user licence replaces Concurrent User License
Exchange line routing > Exchange line routing outgoing: Note about emergency calls complemented
User: Description revised due to function changes
Call Through: Note about emergency calls complemented, Description revised
Fixed Mobile Convergence (FMC): Description revised due to function changes
InterCom: Description for new function added
Internal numbers > Rules for internal numbers: Description revised
Contacts > LDAP server: Note about LDAPS complemented
LAN TAPI > Overview of Functions: Description revised
Licenses > Tryout Mode: Description revised due to function changes
Network interface (second): Setting path(s) adapted.
Emergency calls: Description revised
Multi-path call forwarding: Description revised
Provisioning for IP Phones > Header Files: Description removed
Roaming User: Description revised due to function changes
Locations: Note about emergency calls complemented
User: Description revised due to function changes
VoIP > External Private Branch Exchanges: Description complemented
Central caller list: Description revised due to function changes
Access authorisations: Description revised
Basic Knowledge > Operating Instructions > Display elements: Description complemented
Exchange lines > Emergency calls > Emergency and service numbers: Description revised
Exchange lines > Providers and Accounts > Account > Settings > Network Provider > Location: Description revised
Exchange lines > Providers and Accounts > Provider > SIP > Increased security: Option/Description removed
Exchange lines > Providers and Accounts > Provider > RTP > Use the exchange line replacement tone: Description for new option added
Exchange lines > Providers and Accounts > Provider > Settings > Use URI parameter (user): Description for new option added
Exchange lines > Providers and Accounts > Provider > Settings > Use Mediasec header in acc. with IETF Draft: Description for new option added
Exchange lines > Providers and Accounts > Provider > Settings > Deregister, if there are NAT changes: Description for new option added
Exchange lines > Exchange line routing > Exchange line routing incoming > Call distribution for > Overview > Fallback on invalid telephone number: Description for new option added
Exchange lines > Exchange line routing > Exchange line routing incoming > Call distribution for > Overview > Transmitted SIP status for rejected calls (fallback and call distribution): Description for new option added
User > Phone numbers > Configure > Basic Settings > PIN: Description revised
User > Phone numbers > Configure > Basic Settings > Password: Description revised
User > Phone numbers > Configure > Exchange line settings > Prevention of emergency calls: Description revised
User > Phone numbers > Configure > Exchange line settings > Transmit the own number: Description revised
User > Phone numbers > Configure > Authorisations > Roaming User: Description revised
User > Phone numbers > Configure > Settings > Central caller list: Description revised
User > Phone numbers > Configure > Settings > Intercom permission: Description for new option added
Groups > Phone numbers > Configure > Exchange line settings > Own number: Description for new option added
Groups > Phone numbers > Configure > Exchange line settings > Transmit the own number: Description revised
Voice mail and fax boxes > Profiles > Configure: Description complemented
Voice mail and fax boxes > Functional Overview: Description complemented
Telephones > Assignment > Overview > User: Description revised due to function changes
Telephones > Assignment > Configure > Header file: Option/Description removed
Telephones > Assignment > Configure > SIP user name: Description for new option added
Telephones > Assignment > Configure > Address of the provisioning server: Description for new option added
Telephones > Assignment > Configure > Password: Description revised
Telephones > Assignment > Configure > Login PIN: Description for new option added
Telephones > Assignment > Configure > Location: Description revised
Telephones > Assignment > Configure > SIP alert info: Description for new option added
Telephones > Assignment > Configure > Mobile telephone number: Description for new option added
Telephones > Assignment > Adding > Type: Description revised
Telephones > Provisioning > Header file: Option/Description removed
User data > Contacts and assignment > Contacts and assignment > Contacts > Apply CSV: Description for new option added
User data > Contacts and assignment > Contacts and assignment > CSV import group: Description for new function added
User data > Contacts and assignment > Authorisations > Standard contact group: Description revised
Administration > Network > Server service > LAN TAPI > Use PBX Call Assist: Description for new option added
Administration > Network > Gateways and routing: Description revised. Setting path(s) adapted.
Functions listed alphabetically > FMC: Description for new function added
Functions listed alphabetically > InterCom: Description for new function added
Functions listed alphabetically > LAN TAPI: Description for new function added
Functions listed alphabetically > Roaming User: Description revised due to function changes
For the following products:
COMfortel D-100
COMfortel D-110
COMfortel D-200
COMfortel D-210
COMfortel D-400
COMfortel D-600
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP
COMfortel M-510
COMfortel M-520
COMfortel M-530
COMfortel M-710
COMfortel M-720
COMfortel M-730
COMfortel WS-500M
COMfortel WS-500S
COMtrexx
For the following firmware:
PBX systems: as of 8.0
D-Series: as of 1.10
COMfortel-IP: as of 2.8F
COMfortel-M/WS: as of 2.39
COMtrexx: as of 1.4
For the following products:
For the following firmware:
Language:
| Languages | Current version | ||
|---|---|---|---|
| End User License Agreement for Software (EULA) | V03 05/2021 | ||
| Privacy Policy | V02 05/2021 | ||
| Open source licenses | 26.08.2021 |
Please note before downloading!
By installing the COMtrexx software, you automatically agree to the End User Licence Agreement for Software (EULA) and the Open source licenses. In addition, you confirm that you have read and agreed to the Auerswald privacy policy.
The EULA and the data protection declaration can be downloaded as PDF on this page.
Testlicences via the Try-Out Mode
For testing purposes the COMtrexx VM includes a try-out mode. In this mode three free test licences, valid for 14 days, are available. The try-out mode is included in the regular COMtrexx software and needs to be activated before initialising the system.
Please note, after the initialisation of the system, the free licences are automatically deleted. For operation of the COMtrexx floating user licences are required.
Floating user licences
The COMtrexx solutions can only be used in combination with floating user licences. You can obtain these and other licences from our authorised sales partners. Please note that additional services such as software maintenance and function extensions may cause additional costs.
You find further information about functions or configuration in the Advanced Information/online help. In this chapter, improvements and bug-fixes of this version are described.
Bug-Fixes and Improvements of the Web Interface
Diverse bug-fixes and improvements of the web interface have been made.
Bug-Fixes and Improvements of Provisioning
Diverse bug-fixes and improvements on the provisioning function were made.
Incorrect BLF signalling on Call Forwarding to Groups
On call forwarding to groups, the BLF signalling is now correctly displayed.
Call Data was not displayed with own filter
Call data is now displayed when an own filter has been created and used.
| Languages | Current version | ||
|---|---|---|---|
| End User License Agreement for Software (EULA) | V03 05/2021 | ||
| Privacy Policy | V02 05/2021 | ||
| Advanced Information | V03 08/2021 | Online PDF | |
| V03 08/2021 | Online PDF | ||
| Open source licenses | 26.08.2021 |
Floating user licence replaces Concurrent User License
Exchange line routing > Exchange line routing outgoing: Note about emergency calls complemented
User: Description revised due to function changes
Call Through: Note about emergency calls complemented, Description revised
Fixed Mobile Convergence (FMC): Description revised due to function changes
InterCom: Description for new function added
Internal numbers > Rules for internal numbers: Description revised
Contacts > LDAP server: Note about LDAPS complemented
LAN TAPI > Overview of Functions: Description revised
Licenses > Tryout Mode: Description revised due to function changes
Network interface (second): Setting path(s) adapted.
Emergency calls: Description revised
Multi-path call forwarding: Description revised
Provisioning for IP Phones > Header Files: Description removed
Roaming User: Description revised due to function changes
Locations: Note about emergency calls complemented
User: Description revised due to function changes
VoIP > External Private Branch Exchanges: Description complemented
Central caller list: Description revised due to function changes
Access authorisations: Description revised
Basic Knowledge > Operating Instructions > Display elements: Description complemented
Exchange lines > Emergency calls > Emergency and service numbers: Description revised
Exchange lines > Providers and Accounts > Account > Settings > Network Provider > Location: Description revised
Exchange lines > Providers and Accounts > Provider > SIP > Increased security: Option/Description removed
Exchange lines > Providers and Accounts > Provider > RTP > Use the exchange line replacement tone: Description for new option added
Exchange lines > Providers and Accounts > Provider > Settings > Use URI parameter (user): Description for new option added
Exchange lines > Providers and Accounts > Provider > Settings > Use Mediasec header in acc. with IETF Draft: Description for new option added
Exchange lines > Providers and Accounts > Provider > Settings > Deregister, if there are NAT changes: Description for new option added
Exchange lines > Exchange line routing > Exchange line routing incoming > Call distribution for > Overview > Fallback on invalid telephone number: Description for new option added
Exchange lines > Exchange line routing > Exchange line routing incoming > Call distribution for > Overview > Transmitted SIP status for rejected calls (fallback and call distribution): Description for new option added
User > Phone numbers > Configure > Basic Settings > PIN: Description revised
User > Phone numbers > Configure > Basic Settings > Password: Description revised
User > Phone numbers > Configure > Exchange line settings > Prevention of emergency calls: Description revised
User > Phone numbers > Configure > Exchange line settings > Transmit the own number: Description revised
User > Phone numbers > Configure > Authorisations > Roaming User: Description revised
User > Phone numbers > Configure > Settings > Central caller list: Description revised
User > Phone numbers > Configure > Settings > Intercom permission: Description for new option added
Groups > Phone numbers > Configure > Exchange line settings > Own number: Description for new option added
Groups > Phone numbers > Configure > Exchange line settings > Transmit the own number: Description revised
Voice mail and fax boxes > Profiles > Configure: Description complemented
Voice mail and fax boxes > Functional Overview: Description complemented
Telephones > Assignment > Overview > User: Description revised due to function changes
Telephones > Assignment > Configure > Header file: Option/Description removed
Telephones > Assignment > Configure > SIP user name: Description for new option added
Telephones > Assignment > Configure > Address of the provisioning server: Description for new option added
Telephones > Assignment > Configure > Password: Description revised
Telephones > Assignment > Configure > Login PIN: Description for new option added
Telephones > Assignment > Configure > Location: Description revised
Telephones > Assignment > Configure > SIP alert info: Description for new option added
Telephones > Assignment > Configure > Mobile telephone number: Description for new option added
Telephones > Assignment > Adding > Type: Description revised
Telephones > Provisioning > Header file: Option/Description removed
User data > Contacts and assignment > Contacts and assignment > Contacts > Apply CSV: Description for new option added
User data > Contacts and assignment > Contacts and assignment > CSV import group: Description for new function added
User data > Contacts and assignment > Authorisations > Standard contact group: Description revised
Administration > Network > Server service > LAN TAPI > Use PBX Call Assist: Description for new option added
Administration > Network > Gateways and routing: Description revised. Setting path(s) adapted.
Functions listed alphabetically > FMC: Description for new function added
Functions listed alphabetically > InterCom: Description for new function added
Functions listed alphabetically > LAN TAPI: Description for new function added
Functions listed alphabetically > Roaming User: Description revised due to function changes
For the following products:
COMfortel D-100
COMfortel D-110
COMfortel D-200
COMfortel D-210
COMfortel D-400
COMfortel D-600
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP
COMfortel M-510
COMfortel M-520
COMfortel M-530
COMfortel M-710
COMfortel M-720
COMfortel M-730
COMfortel WS-500M
COMfortel WS-500S
COMtrexx
For the following firmware:
PBX systems: as of 8.0
D-Series: as of 1.10
COMfortel-IP: as of 2.8F
COMfortel-M/WS: as of 2.39
COMtrexx: as of 1.4
For the following products:
For the following firmware:
Language:
| Languages | Current version | ||
|---|---|---|---|
| End User License Agreement for Software (EULA) | V03 05/2021 | ||
| Open source licenses | 23.06.2021 | ||
| Privacy Policy | V02 05/2021 |
Please note before downloading!
By installing the COMtrexx software, you automatically agree to the End User Licence Agreement for Software (EULA) and the Open source licenses. In addition, you confirm that you have read and agreed to the Auerswald privacy policy.
The EULA and the data protection declaration can be downloaded as PDF on this page.
Testlicences via the Try-Out Mode
For testing purposes the COMtrexx VM includes a try-out mode. In this mode three free test licences, valid for 14 days, are available. The try-out mode is included in the regular COMtrexx software and needs to be activated before initialising the system.
Please note, after the initialisation of the system, the free licences are automatically deleted. For operation of the COMtrexx floating user licences are required.
Floating user licences
The COMtrexx solutions can only be used in combination with floating user licences. You can obtain these and other licences from our authorised sales partners. Please note that additional services such as software maintenance and function extensions may cause additional costs.
You find further information about functions or configuration in the Advanced Information/online help. In this chapter, improvements and bug-fixes of this version are described.
Bug-Fixes and Improvements of the Web Interface
Diverse bug-fixes and improvements of the web interface have been made.
Bug-Fixes and Improvements on BLF
For the function BLF, diverse bug-fixes and improvements have been made.
Bug-Fixes and Improvements of LAN TAPI Functionality
For the function LAN TAPI, diverse bug-fixes and improvements have been made.
Function Change of the Login/Logout Function Key
For the product family of COMfortel D-series telephones, the login/logout function key has been changed in such a way that when logging out not all devices for the user are logged out but only the device on which the login/logout function key is pressed.
Incorrect Display of Product Type on the Home Page
The home page of a COMtrexx VM for Microsoft Hyper-V displayed COMtrexx VM for Oracle VirtualBox.
COMtrexx Business: Analogue phone could not transfer a call
An analogue phone can now transfer a call to another user.
Newly created provisioning files were not displayed under certain circumstances
Newly created provisioning files via the web interface are now always displayed.
Function for FMC “Switching on/off calling the mobile telephones of the user” did not work
The function for FMC “Switching on/off calling the mobile telephones of the user” (## 8 > PIN > * 18 0 # or # 8 > PIN > * 18 1 #) can now be used.
| Languages | Current version | ||
|---|---|---|---|
| End User License Agreement for Software (EULA) | V03 05/2021 | ||
| Open source licenses | 23.06.2021 | ||
| Advanced Information | V02 06/2021 | Online PDF | |
| V02 06/2021 | Online PDF | ||
| V03 08/2021 | Online PDF | ||
| V03 08/2021 | Online PDF | ||
| Privacy Policy | V02 05/2021 |
Floating user licence replaces Concurrent User License
Exchange line routing > Exchange line routing outgoing: Note about emergency calls complemented
User: Description revised due to function changes
Call Through: Note about emergency calls complemented
Fixed Mobile Convergence (FMC): Description revised due to function changes
InterCom: Description for new function added
Internal numbers > Rules for internal numbers: Description revised
Contacts > LDAP server: Note about LDAPS complemented
LAN TAPI > Overview of Functions: Description revised
Licenses > Tryout Mode: Description revised due to function changes
Network interface (second): Setting path(s) adapted.
Emergency calls: Description revised
Multi-path call forwarding: Description revised
Provisioning for IP Phones > Header Files: Description removed
Roaming User: Description revised due to function changes
Locations: Note about emergency calls complemented
User: Description revised due to function changes
VoIP > External Private Branch Exchanges: Description complemented
Central caller list: Description revised due to function changes
Access authorisations: Description revised
Basic Knowledge > Operating Instructions > Display elements: Description complemented
Exchange lines > Emergency calls > Emergency and service numbers: Description revised
Exchange lines > Providers and Accounts > Account > Settings > Network Provider > Location: Description revised
Exchange lines > Providers and Accounts > Provider > SIP > Increased security: Option/Description removed
Exchange lines > Providers and Accounts > Provider > RTP > Use the exchange line replacement tone: Description for new option added
Exchange lines > Providers and Accounts > Provider > Settings > Use URI parameter (user): Description for new option added
Exchange lines > Providers and Accounts > Provider > Settings > Use Mediasec header in acc. with IETF Draft: Description for new option added
Exchange lines > Providers and Accounts > Provider > Settings > Deregister, if there are NAT changes: Description for new option added
Exchange lines > Exchange line routing > Exchange line routing incoming > Call distribution for > Overview > Fallback on invalid telephone number: Description for new option added
Exchange lines > Exchange line routing > Exchange line routing incoming > Call distribution for > Overview > Transmitted SIP status for rejected calls (fallback and call distribution): Description for new option added
User > Phone numbers > Configure > Basic Settings > PIN: Description revised
User > Phone numbers > Configure > Basic Settings > Password: Description revised
User > Phone numbers > Configure > Exchange line settings > Prevention of emergency calls: Description revised
User > Phone numbers > Configure > Exchange line settings > Transmit the own number: Description revised
User > Phone numbers > Configure > Authorisations > Roaming User: Description revised
User > Phone numbers > Configure > Settings > Central caller list: Description revised
User > Phone numbers > Configure > Settings > Intercom permission: Description for new option added
Groups > Phone numbers > Configure > Exchange line settings > Own number: Description for new option added
Groups > Phone numbers > Configure > Exchange line settings > Transmit the own number: Description revised
Voice mail and fax boxes > Profiles > Configure: Description complemented
Voice mail and fax boxes > Functional Overview: Description complemented
Telephones > Assignment > Overview > User: Description revised due to function changes
Telephones > Assignment > Configure > Header file: Option/Description removed
Telephones > Assignment > Configure > SIP user name: Description for new option added
Telephones > Assignment > Configure > Address of the provisioning server: Description for new option added
Telephones > Assignment > Configure > Password: Description revised
Telephones > Assignment > Configure > Login PIN: Description for new option added
Telephones > Assignment > Configure > Location: Description revised
Telephones > Assignment > Configure > SIP alert info: Description for new option added
Telephones > Assignment > Configure > Mobile telephone number: Description for new option added
Telephones > Assignment > Adding > Type: Description revised
Telephones > Provisioning > Header file: Option/Description removed
User data > Contacts and assignment > Contacts and assignment > Contacts > Apply CSV: Description for new option added
User data > Contacts and assignment > Contacts and assignment > CSV import group: Description for new function added
User data > Contacts and assignment > Authorisations > Standard contact group: Description revised
Administration > Network > Server service > LAN TAPI > Use PBX Call Assist: Description for new option added
Administration > Network > Gateways and routing: Description revised. Setting path(s) adapted.
Functions listed alphabetically > FMC: Description for new function added
Functions listed alphabetically > InterCom: Description for new function added
Functions listed alphabetically > LAN TAPI: Description for new function added
Functions listed alphabetically > Roaming User: Description revised due to function changes
Exchange line routing > Exchange line routing outgoing: Note about emergency calls complemented
User: Description revised due to function changes
Call Through: Note about emergency calls complemented, Description revised
Fixed Mobile Convergence (FMC): Description revised due to function changes
InterCom: Description for new function added
Internal numbers > Rules for internal numbers: Description revised
Contacts > LDAP server: Note about LDAPS complemented
LAN TAPI > Overview of Functions: Description revised
Licenses > Tryout Mode: Description revised due to function changes
Network interface (second): Setting path(s) adapted.
Emergency calls: Description revised
Multi-path call forwarding: Description revised
Provisioning for IP Phones > Header Files: Description removed
Roaming User: Description revised due to function changes
Locations: Note about emergency calls complemented
User: Description revised due to function changes
VoIP > External Private Branch Exchanges: Description complemented
Central caller list: Description revised due to function changes
Access authorisations: Description revised
Basic Knowledge > Operating Instructions > Display elements: Description complemented
Exchange lines > Emergency calls > Emergency and service numbers: Description revised
Exchange lines > Providers and Accounts > Account > Settings > Network Provider > Location: Description revised
Exchange lines > Providers and Accounts > Provider > SIP > Increased security: Option/Description removed
Exchange lines > Providers and Accounts > Provider > RTP > Use the exchange line replacement tone: Description for new option added
Exchange lines > Providers and Accounts > Provider > Settings > Use URI parameter (user): Description for new option added
Exchange lines > Providers and Accounts > Provider > Settings > Use Mediasec header in acc. with IETF Draft: Description for new option added
Exchange lines > Providers and Accounts > Provider > Settings > Deregister, if there are NAT changes: Description for new option added
Exchange lines > Exchange line routing > Exchange line routing incoming > Call distribution for > Overview > Fallback on invalid telephone number: Description for new option added
Exchange lines > Exchange line routing > Exchange line routing incoming > Call distribution for > Overview > Transmitted SIP status for rejected calls (fallback and call distribution): Description for new option added
User > Phone numbers > Configure > Basic Settings > PIN: Description revised
User > Phone numbers > Configure > Basic Settings > Password: Description revised
User > Phone numbers > Configure > Exchange line settings > Prevention of emergency calls: Description revised
User > Phone numbers > Configure > Exchange line settings > Transmit the own number: Description revised
User > Phone numbers > Configure > Authorisations > Roaming User: Description revised
User > Phone numbers > Configure > Settings > Central caller list: Description revised
User > Phone numbers > Configure > Settings > Intercom permission: Description for new option added
Groups > Phone numbers > Configure > Exchange line settings > Own number: Description for new option added
Groups > Phone numbers > Configure > Exchange line settings > Transmit the own number: Description revised
Voice mail and fax boxes > Profiles > Configure: Description complemented
Voice mail and fax boxes > Functional Overview: Description complemented
Telephones > Assignment > Overview > User: Description revised due to function changes
Telephones > Assignment > Configure > Header file: Option/Description removed
Telephones > Assignment > Configure > SIP user name: Description for new option added
Telephones > Assignment > Configure > Address of the provisioning server: Description for new option added
Telephones > Assignment > Configure > Password: Description revised
Telephones > Assignment > Configure > Login PIN: Description for new option added
Telephones > Assignment > Configure > Location: Description revised
Telephones > Assignment > Configure > SIP alert info: Description for new option added
Telephones > Assignment > Configure > Mobile telephone number: Description for new option added
Telephones > Assignment > Adding > Type: Description revised
Telephones > Provisioning > Header file: Option/Description removed
User data > Contacts and assignment > Contacts and assignment > Contacts > Apply CSV: Description for new option added
User data > Contacts and assignment > Contacts and assignment > CSV import group: Description for new function added
User data > Contacts and assignment > Authorisations > Standard contact group: Description revised
Administration > Network > Server service > LAN TAPI > Use PBX Call Assist: Description for new option added
Administration > Network > Gateways and routing: Description revised. Setting path(s) adapted.
Functions listed alphabetically > FMC: Description for new function added
Functions listed alphabetically > InterCom: Description for new function added
Functions listed alphabetically > LAN TAPI: Description for new function added
Functions listed alphabetically > Roaming User: Description revised due to function changes
For the following products:
COMfortel D-100
COMfortel D-110
COMfortel D-200
COMfortel D-210
COMfortel D-400
COMfortel D-600
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP
COMfortel M-510
COMfortel M-520
COMfortel M-530
COMfortel M-710
COMfortel M-720
COMfortel M-730
COMfortel WS-500M
COMfortel WS-500S
COMtrexx
For the following firmware:
PBX systems: as of 8.0
D-Series: as of 1.10
COMfortel-IP: as of 2.8F
COMfortel-M/WS: as of 2.39
COMtrexx: as of 1.4
For the following products:
For the following firmware:
Language:
| Languages | Current version | ||
|---|---|---|---|
| End User License Agreement for Software (EULA) | V03 05/2021 | ||
| Privacy Policy | V02 05/2021 | ||
| Open source licenses | 23.06.2021 |
Please note before downloading!
By installing the COMtrexx software, you automatically agree to the End User Licence Agreement for Software (EULA) and the Open source licenses. In addition, you confirm that you have read and agreed to the Auerswald privacy policy.
The EULA and the data protection declaration can be downloaded as PDF on this page.
Testlicences via the Try-Out Mode
For testing purposes the COMtrexx VM includes a try-out mode. In this mode three free test licences, valid for 14 days, are available. The try-out mode is included in the regular COMtrexx software and needs to be activated before initialising the system.
Please note, after the initialisation of the system, the free licences are automatically deleted. For operation of the COMtrexx floating user licences are required.
Floating user licences
The COMtrexx solutions can only be used in combination with floating user licences. You can obtain these and other licences from our authorised sales partners. Please note that additional services such as software maintenance and function extensions may cause additional costs.
You find further information about functions or configuration in the Advanced Information/online help. In this chapter, improvements and bug-fixes of this version are described.
| Languages | Current version | ||
|---|---|---|---|
| End User License Agreement for Software (EULA) | V03 05/2021 | ||
| Advanced Information | V03 08/2021 | Online PDF | |
| V03 08/2021 | Online PDF | ||
| V02 06/2021 | Online PDF | ||
| V02 06/2021 | Online PDF | ||
| Instructions COMtrexx VM for Microsoft Hyper-V | V03 05/2021 | ||
| Privacy Policy | V02 05/2021 | ||
| Open source licenses | 23.06.2021 |
Floating user licence replaces Concurrent User License
Exchange line routing > Exchange line routing outgoing: Note about emergency calls complemented
User: Description revised due to function changes
Call Through: Note about emergency calls complemented, Description revised
Fixed Mobile Convergence (FMC): Description revised due to function changes
InterCom: Description for new function added
Internal numbers > Rules for internal numbers: Description revised
Contacts > LDAP server: Note about LDAPS complemented
LAN TAPI > Overview of Functions: Description revised
Licenses > Tryout Mode: Description revised due to function changes
Network interface (second): Setting path(s) adapted.
Emergency calls: Description revised
Multi-path call forwarding: Description revised
Provisioning for IP Phones > Header Files: Description removed
Roaming User: Description revised due to function changes
Locations: Note about emergency calls complemented
User: Description revised due to function changes
VoIP > External Private Branch Exchanges: Description complemented
Central caller list: Description revised due to function changes
Access authorisations: Description revised
Basic Knowledge > Operating Instructions > Display elements: Description complemented
Exchange lines > Emergency calls > Emergency and service numbers: Description revised
Exchange lines > Providers and Accounts > Account > Settings > Network Provider > Location: Description revised
Exchange lines > Providers and Accounts > Provider > SIP > Increased security: Option/Description removed
Exchange lines > Providers and Accounts > Provider > RTP > Use the exchange line replacement tone: Description for new option added
Exchange lines > Providers and Accounts > Provider > Settings > Use URI parameter (user): Description for new option added
Exchange lines > Providers and Accounts > Provider > Settings > Use Mediasec header in acc. with IETF Draft: Description for new option added
Exchange lines > Providers and Accounts > Provider > Settings > Deregister, if there are NAT changes: Description for new option added
Exchange lines > Exchange line routing > Exchange line routing incoming > Call distribution for > Overview > Fallback on invalid telephone number: Description for new option added
Exchange lines > Exchange line routing > Exchange line routing incoming > Call distribution for > Overview > Transmitted SIP status for rejected calls (fallback and call distribution): Description for new option added
User > Phone numbers > Configure > Basic Settings > PIN: Description revised
User > Phone numbers > Configure > Basic Settings > Password: Description revised
User > Phone numbers > Configure > Exchange line settings > Prevention of emergency calls: Description revised
User > Phone numbers > Configure > Exchange line settings > Transmit the own number: Description revised
User > Phone numbers > Configure > Authorisations > Roaming User: Description revised
User > Phone numbers > Configure > Settings > Central caller list: Description revised
User > Phone numbers > Configure > Settings > Intercom permission: Description for new option added
Groups > Phone numbers > Configure > Exchange line settings > Own number: Description for new option added
Groups > Phone numbers > Configure > Exchange line settings > Transmit the own number: Description revised
Voice mail and fax boxes > Profiles > Configure: Description complemented
Voice mail and fax boxes > Functional Overview: Description complemented
Telephones > Assignment > Overview > User: Description revised due to function changes
Telephones > Assignment > Configure > Header file: Option/Description removed
Telephones > Assignment > Configure > SIP user name: Description for new option added
Telephones > Assignment > Configure > Address of the provisioning server: Description for new option added
Telephones > Assignment > Configure > Password: Description revised
Telephones > Assignment > Configure > Login PIN: Description for new option added
Telephones > Assignment > Configure > Location: Description revised
Telephones > Assignment > Configure > SIP alert info: Description for new option added
Telephones > Assignment > Configure > Mobile telephone number: Description for new option added
Telephones > Assignment > Adding > Type: Description revised
Telephones > Provisioning > Header file: Option/Description removed
User data > Contacts and assignment > Contacts and assignment > Contacts > Apply CSV: Description for new option added
User data > Contacts and assignment > Contacts and assignment > CSV import group: Description for new function added
User data > Contacts and assignment > Authorisations > Standard contact group: Description revised
Administration > Network > Server service > LAN TAPI > Use PBX Call Assist: Description for new option added
Administration > Network > Gateways and routing: Description revised. Setting path(s) adapted.
Functions listed alphabetically > FMC: Description for new function added
Functions listed alphabetically > InterCom: Description for new function added
Functions listed alphabetically > LAN TAPI: Description for new function added
Functions listed alphabetically > Roaming User: Description revised due to function changes
Exchange line routing > Exchange line routing outgoing: Note about emergency calls complemented
User: Description revised due to function changes
Call Through: Note about emergency calls complemented
Fixed Mobile Convergence (FMC): Description revised due to function changes
InterCom: Description for new function added
Internal numbers > Rules for internal numbers: Description revised
Contacts > LDAP server: Note about LDAPS complemented
LAN TAPI > Overview of Functions: Description revised
Licenses > Tryout Mode: Description revised due to function changes
Network interface (second): Setting path(s) adapted.
Emergency calls: Description revised
Multi-path call forwarding: Description revised
Provisioning for IP Phones > Header Files: Description removed
Roaming User: Description revised due to function changes
Locations: Note about emergency calls complemented
User: Description revised due to function changes
VoIP > External Private Branch Exchanges: Description complemented
Central caller list: Description revised due to function changes
Access authorisations: Description revised
Basic Knowledge > Operating Instructions > Display elements: Description complemented
Exchange lines > Emergency calls > Emergency and service numbers: Description revised
Exchange lines > Providers and Accounts > Account > Settings > Network Provider > Location: Description revised
Exchange lines > Providers and Accounts > Provider > SIP > Increased security: Option/Description removed
Exchange lines > Providers and Accounts > Provider > RTP > Use the exchange line replacement tone: Description for new option added
Exchange lines > Providers and Accounts > Provider > Settings > Use URI parameter (user): Description for new option added
Exchange lines > Providers and Accounts > Provider > Settings > Use Mediasec header in acc. with IETF Draft: Description for new option added
Exchange lines > Providers and Accounts > Provider > Settings > Deregister, if there are NAT changes: Description for new option added
Exchange lines > Exchange line routing > Exchange line routing incoming > Call distribution for > Overview > Fallback on invalid telephone number: Description for new option added
Exchange lines > Exchange line routing > Exchange line routing incoming > Call distribution for > Overview > Transmitted SIP status for rejected calls (fallback and call distribution): Description for new option added
User > Phone numbers > Configure > Basic Settings > PIN: Description revised
User > Phone numbers > Configure > Basic Settings > Password: Description revised
User > Phone numbers > Configure > Exchange line settings > Prevention of emergency calls: Description revised
User > Phone numbers > Configure > Exchange line settings > Transmit the own number: Description revised
User > Phone numbers > Configure > Authorisations > Roaming User: Description revised
User > Phone numbers > Configure > Settings > Central caller list: Description revised
User > Phone numbers > Configure > Settings > Intercom permission: Description for new option added
Groups > Phone numbers > Configure > Exchange line settings > Own number: Description for new option added
Groups > Phone numbers > Configure > Exchange line settings > Transmit the own number: Description revised
Voice mail and fax boxes > Profiles > Configure: Description complemented
Voice mail and fax boxes > Functional Overview: Description complemented
Telephones > Assignment > Overview > User: Description revised due to function changes
Telephones > Assignment > Configure > Header file: Option/Description removed
Telephones > Assignment > Configure > SIP user name: Description for new option added
Telephones > Assignment > Configure > Address of the provisioning server: Description for new option added
Telephones > Assignment > Configure > Password: Description revised
Telephones > Assignment > Configure > Login PIN: Description for new option added
Telephones > Assignment > Configure > Location: Description revised
Telephones > Assignment > Configure > SIP alert info: Description for new option added
Telephones > Assignment > Configure > Mobile telephone number: Description for new option added
Telephones > Assignment > Adding > Type: Description revised
Telephones > Provisioning > Header file: Option/Description removed
User data > Contacts and assignment > Contacts and assignment > Contacts > Apply CSV: Description for new option added
User data > Contacts and assignment > Contacts and assignment > CSV import group: Description for new function added
User data > Contacts and assignment > Authorisations > Standard contact group: Description revised
Administration > Network > Server service > LAN TAPI > Use PBX Call Assist: Description for new option added
Administration > Network > Gateways and routing: Description revised. Setting path(s) adapted.
Functions listed alphabetically > FMC: Description for new function added
Functions listed alphabetically > InterCom: Description for new function added
Functions listed alphabetically > LAN TAPI: Description for new function added
Functions listed alphabetically > Roaming User: Description revised due to function changes
Proper Use: Description complemented
Creating a Virtual Machine: Description revised
Creating a Virtual Machine: Description revised
Opening the web interface: Description revised
For the following products:
COMfortel D-100
COMfortel D-110
COMfortel D-200
COMfortel D-210
COMfortel D-400
COMfortel D-600
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP
COMfortel M-510
COMfortel M-520
COMfortel M-530
COMfortel M-710
COMfortel M-720
COMfortel M-730
COMfortel WS-500M
COMfortel WS-500S
COMtrexx
For the following firmware:
PBX systems: as of 8.0
D-Series: as of 1.10
COMfortel-IP: as of 2.8F
COMfortel-M/WS: as of 2.39
COMtrexx: as of 1.4
For the following products:
For the following firmware:
Language: