Create admin password


To set up, d. H. To configure the listed Auerswald PBX *, an admin password will be stored in the PBX to protect against unauthorised access. Without knowledge of this password, later access to the PBX is no longer possible.

Did you forget the admin password of your Auerswald PBX? You don't want to reset the PBX to the delivery state? No problem. Auerswald offers an inexpensive service for creating an admin password.


How is it going?

  1. Purchase the password reset voucher in our online shop.
  2. Fill out the online form.
  3. Please enter your telephone number and a time slot during which we can contact you to reset your password (Mon. to Sat. from 8:00 a.m. to 6:00 p.m.). Please allow one day in advance for this.
  4. In urgent cases, you can contact our Technical Hotline (0900 1 28 37 79 ** or 0900 1 AUERSWALD **) directly after submitting the online form and receiving the ticket number. We will then assign a new password with you via Remote Support.


* COMmander 6000, COMmander Basic.2, COMmander Business, COMpact 5500 R, COMpact 5200, COMpact 5200 R, COMpact 5000, COMpact 5000 R, COMpact 4000, COMpact 5020 VoIP, COMpact 5010 VoIP, COMpact 3000 analog, COMpact 3000 ISDN, COMpact 3000 VoIP

** Connection costs EUR 0.62 / min (registered specialist dealer EUR 0.29 / min) for calls from the fixed network of Deutsche Telekom. Calls from other networks may vary.