Create admin password


To set up, d. H. To configure the listed Auerswald PBX *, an admin password will be stored in the PBX to protect against unauthorised access. Without knowledge of this password, later access to the PBX is no longer possible.

Did you forget the admin password of your Auerswald PBX? You don't want to reset the PABX to the delivery state? No problem. Auerswald offers an inexpensive service for creating an admin password (valid for one day).

How is it going?

  1. Simply download the form   PDF-Document  to your PC as a PDF document and print it out.
  2. Then fill out the order form and send it back to us via email ( or fax (05306) 9200 760.
  3. If your fax has been sent successfully or you have received our Autoreply with the TicketID by e-mail, call our Technical Hotline (0900 1 28 37 79 ** or 0900 1 AUERSWALD **).
  4. One of our technicians will now ask for the serial number and the current date.
  5. Then click on the Auerswald logo above. A pop-up window opens in which the serial number and the current date of the system are stored.
  6. You will then be given a username and a password.
  7. Log in with the new access data and create a new admin password. The page for changing is system dependent, please ask the technician on the phone if you are not familiar with the page.

Download form


* COMmander 6000, COMmander Basic.2, COMmander Business, COMpact 5500 R, COMpact 5200, COMpact 5200 R, COMpact 5000, COMpact 5000 R, COMpact 4000, COMpact 5020 VoIP, COMpact 5010 VoIP, COMpact 3000 analog, COMpact 3000 ISDN, COMpact 3000 VoIP

** Connection costs EUR 0.62 / min (registered specialist dealer EUR 0.29 / min) for calls from the fixed network of Deutsche Telekom. Calls from other networks may vary.