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Andom-tec - IPv4
CableLink Business - IPv4
FonneT - IPv4
IP Austria - IPv4
Mediatel - IPv4
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Peoplefone - IPv4
Talk2U - IPv4
Telecom5 - IPv4
UPC Austria - IPv4
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Firstcom A/S - SIP Trunk - IPv4
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keyyo - IPv4
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W3TEL - IPv4
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1&1 - IPv4
1&1 Versatel - IPv4
Aaron FAQ IPv4
Auerswald COMuniq - IPV4
autphone - IPv4
baMbit Stadtnetze Bamberg / mit COMpact NET-Modul - IPv4
baMbit Stadtnetze Bamberg / SIP Trunk / mit COMpact NET-Modul - IPv4
BlueSip - IPv4
corpoTel - IPv4
Deutsche Telefon - IPv4
Deutsche Telefon - IPv6
Deutsche Telefon mit TLS - IPv6
Deutsche Telefon with TLS - IPv4
DNS Net SIP-Trunk - IPv4
dus.net - IPv4
dus.net sips/srtp - IPv4
easybell - IPv4
easybell - IPv6
Ecotel sipAccount 2.0 - IPv4
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encoLine - IPv4
Entega-Medianet MGA SIP - IPv4
Entega-Medianet SIP Trunk - IPv4
enviaTEL - IPv4
Equada T.38 - IPv4
EWE TEL GmbH SIP Trunk - IPv4
Fonial - IPv4
Freenet - IPv4
GlobalConnect Supertel Trunk T.38 Clip no screening - IPv4
gnTel - IPv4
goetel SIP Trunk - IPv4
HFO NGN Connect - IPv4
htp Business FleX SIP-Trunk - IPv4
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K-NET - IPv4
KEVAG Telekom SIP Trunk (mit CLIP no screening) - IPv4
komDSL - IPv4
komro GmbH Trunk T.38 - IPv4
M-net Trunking (mit CLIP no screening) - IPv4
MIXvoip - IPv4
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NetAachen COMfort - IPv4
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NetCologne COMfort - IPv4
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NetCom Access - IPv4
NetCom BW - IPv4
NetCompany - IPv4
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O2 All-IP - IPv4
Outbox Whitebox - IPv4
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PŸUR Voice - IPv4
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R-KOM - IPv4
RelAix T.38 - IPv4
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Reventix Sipbase - IPv4
Sipgate Basic - IPv4
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Important: Do not connect the base station to the local network (LAN) until you have completed Step 4. Provisioning cannot be initiated automatically if the base station is connected before then.

  1. Use the MAC address (label on the rear side of the device) to set up a base station (page Subscriber (Scr.) > COMfortel WS-500X) in the PBX for the COMfortel WS-500S or the COMfortel WS-500M, with its future device role as "DECT Manager and Integrator".
  2. Set up a subscriber in the PBX for every handset that has the device type COMfortel M-5x0. You need to know the handset's IPUI (page Subscriber (Scr) > Phone numbers). You can find out the handset's IPUI by reading it on the handset (press the control key and enter *#06#) or on the packaging label.
  3. Assign a base station to each subscriber (page Subscriber (Scr.) > COMfortel WS-500X > COMfortel M-5x0).
  4. Create a provisioning file for the COMfortel WS-500 device type in the PBX and assign a base station to this file. If the provisioning file is already present, you may need to assign a base station (page Subscriber (Scr.) > IP provisioning > File management).
  5. Use the LAN cable to connect the base station to the network and wait until the boot procedure has finished.
  6. Only COMfortel WS-500M: To set up a multi-cell system, set up the "DECT Manager and Integrator" device role directly on the base station itself.
  7. The base station then boots again and the provisioning file is automatically transferred from the PBX to the base station, to configure the device.
  8. The base station remains in Registration mode for one hour once the provisioning process has successfully finished. During this time, you can register the handset on the base station ("Settings > Registration > Register Handset" on the handset).

Note: If LDAP is set up and selected, the provisioning process copies the PBX telephone book (also called a "directory") to the template in all the handsets.

You can find the software version that is currently in use on the handset by opening the menu and typing in *#06#. The IPUI is then shown in the display, after digit 1.

Alternatively, you will find the IPUI on the box label, or you can scan it in using a barcode scanner.
  1. Press the Off key for a long time to switch off the handset.
  2. Press and hold down keys 1, 4, 7 and the On key at the same time to switch it on.
  3. The handset starts operating, and displays its Service menu. You can then enter the key combination 76200.
  4. Select the Handset Reset menu option and press OK to confirm.
  5. The handset reboots with factory settings.
  1. Press the Off key for a long time to switch off the handset.
  2. Press and hold down keys 1, 4, 7 and the On key at the same time to switch it on.
  3. The handset starts operating, and displays its Service menu. You can then enter the key combination 76200.
  4. Select the Metering Mode menu option and press OK to confirm, then select "Back".
  5. The handset switches itself off.
  6. Switch on the handset again. You now see the measurement values at the top of the display.
After using measurement mode, follow the steps above to deactivate it again.

When installing DECT base stations, the following must be taken into account: 
Always mount base stations on interior walls for radio coverage within the building.
The optimum mounting height of a base station is between 1.8 and 3 m, depending on the room height. If you mount the base stations lower, interference from furniture or moving objects may occur. A minimum distance of 0.50 m from the ceiling should be maintained.
It is recommended that all base stations be mounted at the same height.
Do not mount the base station in false ceilings, cupboards or other enclosed fixtures. Depending on the materials used, this can significantly reduce radio coverage.
The base station should be mounted vertically.
The location and orientation of the installed base station should be identical to the position considered optimal for measurement.
Avoid the immediate vicinity of cable ducts, metal cabinets and other large metal parts. These can reduce radiation and introduce interference signals. You should keep a minimum distance of 50 cm.

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