Language hint:
From now on, our content is only available in German and English. If you need the Dutch, Italian, or French version, you can request it through our Helpdesk.
Supported Auerswald PBX systems:
Supported operating systems
UCServer (64-Bit, min. Dual-Core 2 GHz, 8 GB RAM)
PBX Call Assist Client
Hint:
You can obtain the PBX Call Assist 5 software as well as user licenses directly from the Auerswald Shop https://shop.auerswald.de. If you’re uncertain, you can do without acquiring a license and put a demo version to the test first – for 45 days.
The API for the integration in Microsoft Teams has been updated and now supports (optionally) reading presence information without user authorization.
The timing behavior during call transfer actions by softphone users on an innovaphone telephone system has been improved. As a result, held connections are no longer disconnected.
The SIP lines of a SIP trunk configured for the Mitel OpenScape 4000 were not properly registered when the UCServer was restarted. This issue has been resolved.
"Integration with Microsoft Teams" feature in the UCServer administration: It is no longer necessary to grant a user consent for app registration permissions. Instead, the app registration itself can now obtain the required permissions to read presence information (getPresence) through service permissions. This feature can be activated using the checkbox "Use service permissions" (recommended). See Änderung bei der App Registrierung - User Consent - Service Permissions.
The privacy policy for "ProCall Windows and Mac" has been updated, particularly regarding the use of the open-source software "Sentry" for automatic program flow tracking, error logging, and anonymous crash reports, which are exclusively stored and processed in German data centers.
During the registration with a MitelBorgerGateway, the value in the qop-header is now sent without quotation marks.
The LDAP connection in the UCServer, which is typically used for integration with a MetaDirectory, has been comprehensively revised. This ensures a more stable connection and improved resilience, particularly in cloud environments.
Language hint:
From now on, our content is only available in German and English. If you need the Dutch, Italian, or French version, you can request it through our Helpdesk.
Supported Auerswald PBX systems:
Supported operating systems
UCServer (64-Bit, min. Dual-Core 2 GHz, 8 GB RAM)
PBX Call Assist Client
Hint:
You can obtain the PBX Call Assist 5 software as well as user licenses directly from the Auerswald Shop https://shop.auerswald.de. If you’re uncertain, you can do without acquiring a license and put a demo version to the test first – for 45 days.
The API for the integration in Microsoft Teams has been updated and now supports (optionally) reading presence information without user authorization.
The timing behavior during call transfer actions by softphone users on an innovaphone telephone system has been improved. As a result, held connections are no longer disconnected.
The SIP lines of a SIP trunk configured for the Mitel OpenScape 4000 were not properly registered when the UCServer was restarted. This issue has been resolved.
"Integration with Microsoft Teams" feature in the UCServer administration: It is no longer necessary to grant a user consent for app registration permissions. Instead, the app registration itself can now obtain the required permissions to read presence information (getPresence) through service permissions. This feature can be activated using the checkbox "Use service permissions" (recommended). See Änderung bei der App Registrierung - User Consent - Service Permissions.
The privacy policy for "ProCall Windows and Mac" has been updated, particularly regarding the use of the open-source software "Sentry" for automatic program flow tracking, error logging, and anonymous crash reports, which are exclusively stored and processed in German data centers.
During the registration with a MitelBorgerGateway, the value in the qop-header is now sent without quotation marks.
The LDAP connection in the UCServer, which is typically used for integration with a MetaDirectory, has been comprehensively revised. This ensures a more stable connection and improved resilience, particularly in cloud environments.
Language hint:
From now on, our content is only available in German and English. If you need the Dutch, Italian, or French version, you can request it through our Helpdesk.
Supported Auerswald PBX systems:
Supported operating systems
UCServer (64-Bit, min. Dual-Core 2 GHz, 8 GB RAM)
PBX Call Assist Client
Hint:
You can obtain the PBX Call Assist 5 software as well as user licenses directly from the Auerswald Shop https://shop.auerswald.de. If you’re uncertain, you can do without acquiring a license and put a demo version to the test first – for 45 days.
Language hint:
From now on, our content is only available in German and English. If you need the Dutch, Italian, or French version, you can request it through our Helpdesk.
Supported Auerswald PBX systems:
Supported operating systems
UCServer (64-Bit, min. Dual-Core 2 GHz, 8 GB RAM)
PBX Call Assist Client
Hint:
You can obtain the PBX Call Assist 5 software as well as user licenses directly from the Auerswald Shop https://shop.auerswald.de. If you’re uncertain, you can do without acquiring a license and put a demo version to the test first – for 45 days.
Language hint:
From now on, our content is only available in German and English. If you need the Dutch, Italian, or French version, you can request it through our Helpdesk.
Supported Auerswald PBX systems:
Supported operating systems
UCServer (64-Bit, min. Dual-Core 2 GHz, 8 GB RAM)
PBX Call Assist Client
Hint:
You can obtain the PBX Call Assist 5 software as well as user licenses directly from the Auerswald Shop https://shop.auerswald.de. If you’re uncertain, you can do without acquiring a license and put a demo version to the test first – for 45 days.
If there is a local UCServer group, the name of the group was always displayed when searching for an @. This problem has been fixed. A "no audio" problem in connection with the "internal pickup" has been fixed if the pickup process took a relatively long time. This could happen, for example, if a TAPI call was picked up by a softphone subscriber and the call took a relatively long time to arrive at the pickup destination. A newly configured SIP line was not sent to the client if "Automatic" was configured as the location in the line group. The problem has been fixed. Connection to an Auerswald telephone system: If a call is accepted by an agent via a hunt group, the agent could not successfully transfer this call to another internal subscriber after consultation. The problem has been fixed. In the server administration programme, contradictory configuration processes relating to call forwarding are intercepted more effectively. If, for example, administrative call forwarding to the mailbox was activated for a user while the "Call forwarding" service was deactivated in "CTI functions", the setting was discarded without a message. In future, messages or questions will appear asking whether and how the setting should be applied.
Language hint:
From now on, our content is only available in German and English. If you need the Dutch, Italian, or French version, you can request it through our Helpdesk.
Supported Auerswald PBX systems:
Supported operating systems
UCServer (64-Bit, min. Dual-Core 2 GHz, 8 GB RAM)
PBX Call Assist Client
Hint:
You can obtain the PBX Call Assist 5 software as well as user licenses directly from the Auerswald Shop https://shop.auerswald.de. If you’re uncertain, you can do without acquiring a license and put a demo version to the test first – for 45 days.
If there is a local UCServer group, the name of the group was always displayed when searching for an @. This problem has been fixed. A "no audio" problem in connection with the "internal pickup" has been fixed if the pickup process took a relatively long time. This could happen, for example, if a TAPI call was picked up by a softphone subscriber and the call took a relatively long time to arrive at the pickup destination. A newly configured SIP line was not sent to the client if "Automatic" was configured as the location in the line group. The problem has been fixed. Connection to an Auerswald telephone system: If a call is accepted by an agent via a hunt group, the agent could not successfully transfer this call to another internal subscriber after consultation. The problem has been fixed. In the server administration programme, contradictory configuration processes relating to call forwarding are intercepted more effectively. If, for example, administrative call forwarding to the mailbox was activated for a user while the "Call forwarding" service was deactivated in "CTI functions", the setting was discarded without a message. In future, messages or questions will appear asking whether and how the setting should be applied.
Language hint:
From now on, our content is only available in German and English. If you need the Dutch, Italian, or French version, you can request it through our Helpdesk.
Supported Auerswald PBX systems:
Supported operating systems
UCServer (64-Bit, min. Dual-Core 2 GHz, 8 GB RAM)
PBX Call Assist Client
Hint:
You can obtain the PBX Call Assist 5 software as well as user licenses directly from the Auerswald Shop https://shop.auerswald.de. If you’re uncertain, you can do without acquiring a license and put a demo version to the test first – for 45 days.
Language hint:
From now on, our content is only available in German and English. If you need the Dutch, Italian, or French version, you can request it through our Helpdesk.
Supported Auerswald PBX systems:
Supported operating systems
UCServer (64-Bit, min. Dual-Core 2 GHz, 8 GB RAM)
PBX Call Assist Client
Hint:
You can obtain the PBX Call Assist 5 software as well as user licenses directly from the Auerswald Shop https://shop.auerswald.de. If you’re uncertain, you can do without acquiring a license and put a demo version to the test first – for 45 days.
Language hint:
From now on, our content is only available in German and English. If you need the Dutch, Italian, or French version, you can request it through our Helpdesk.
Supported Auerswald PBX systems:
Supported operating systems
UCServer (64-Bit, min. Dual-Core 2 GHz, 8 GB RAM)
PBX Call Assist Client
Hint:
You can obtain the PBX Call Assist 5 software as well as user licenses directly from the Auerswald Shop https://shop.auerswald.de. If you’re uncertain, you can do without acquiring a license and put a demo version to the test first – for 45 days.
Supported Auerswald PBX systems:
Supported operating systems
UCServer (64-Bit, min. Dual-Core 2 GHz, 8 GB RAM)
PBX Call Assist Client
Hint:
You can obtain the PBX Call Assist 5 software as well as user licenses directly from the Auerswald Shop https://shop.auerswald.de. If you’re uncertain, you can do without acquiring a license and put a demo version to the test first – for 45 days.
Language hint:
From now on, our content is only available in German and English. If you need the Dutch, Italian, or French version, you can request it through our Helpdesk.
Supported Auerswald PBX systems:
Supported operating systems
UCServer (64-Bit, min. Dual-Core 2 GHz, 8 GB RAM)
PBX Call Assist Client
Hint:
You can obtain the PBX Call Assist 5 software as well as user licenses directly from the Auerswald Shop https://shop.auerswald.de. If you’re uncertain, you can do without acquiring a license and put a demo version to the test first – for 45 days.
Supported Auerswald PBX systems:
Supported operating systems
UCServer (64-Bit, min. Dual-Core 2 GHz, 8 GB RAM)
PBX Call Assist Client
Hint:
You can obtain the PBX Call Assist 5 software as well as user licenses directly from the Auerswald Shop https://shop.auerswald.de. If you’re uncertain, you can do without acquiring a license and put a demo version to the test first – for 45 days.
Supported Auerswald PBX systems:
Supported operating systems
UCServer (64-Bit, min. Dual-Core 2 GHz, 8 GB RAM)
PBX Call Assist Client
Hint:
You can obtain the PBX Call Assist 5 software as well as user licenses directly from the Auerswald Shop https://shop.auerswald.de. If you’re uncertain, you can do without acquiring a license and put a demo version to the test first – for 45 days.
Supported Auerswald PBX systems:
Supported operating systems
UCServer (64-Bit, min. Dual-Core 2 GHz, 8 GB RAM)
PBX Call Assist Client
Hint:
You can obtain the PBX Call Assist 5 software as well as user licenses directly from the Auerswald Shop https://shop.auerswald.de. If you’re uncertain, you can do without acquiring a license and put a demo version to the test first – for 45 days.
Supported Auerswald PBX systems:
Supported operating systems
UCServer (64-Bit, min. Dual-Core 2 GHz, 8 GB RAM)
PBX Call Assist Client
Hint:
You can obtain the PBX Call Assist 5 software as well as user licenses directly from the Auerswald Shop https://shop.auerswald.de. If you’re uncertain, you can do without acquiring a license and put a demo version to the test first – for 45 days.
Supported Auerswald PBX systems:
Supported operating systems
UCServer (64-Bit, min. Dual-Core 2 GHz, 8 GB RAM)
PBX Call Assist Client
Hint:
You can obtain the PBX Call Assist 5 software as well as user licenses directly from the Auerswald Shop https://shop.auerswald.de. If you’re uncertain, you can do without acquiring a license and put a demo version to the test first – for 45 days.
Supported Auerswald PBX systems:
Supported operating systems
UCServer (64-Bit, min. Dual-Core 2 GHz, 8 GB RAM)
PBX Call Assist Client
Hint:
You can obtain the PBX Call Assist 5 software as well as user licenses directly from the Auerswald Shop https://shop.auerswald.de. If you’re uncertain, you can do without acquiring a license and put a demo version to the test first – for 45 days.
Supported Auerswald PBX systems:
Supported operating systems
UCServer (64-Bit, min. Dual-Core 2 GHz, 8 GB RAM)
PBX Call Assist Client
Hint:
You can obtain the PBX Call Assist 5 software as well as user licenses directly from the Auerswald Shop https://shop.auerswald.de. If you’re uncertain, you can do without acquiring a license and put a demo version to the test first – for 45 days.
Supported Auerswald PBX systems:
Supported operating systems
UCServer (64-Bit, min. Dual-Core 2 GHz, 8 GB RAM)
PBX Call Assist Client
Hint:
You can obtain the PBX Call Assist 5 software as well as user licenses directly from the Auerswald Shop https://shop.auerswald.de. If you’re uncertain, you can do without acquiring a license and put a demo version to the test first – for 45 days.
Supported Auerswald PBX systems:
Supported operating systems
UCServer (64-Bit, min. Dual-Core 2 GHz, 8 GB RAM)
PBX Call Assist Client
Hint:
You can obtain the PBX Call Assist 5 software as well as user licenses directly from the Auerswald Shop https://shop.auerswald.de. If you’re uncertain, you can do without acquiring a license and put a demo version to the test first – for 45 days.