Support

Version Version 8.6.4.10010

Bug fixes/improvements

If there is a local UCServer group, the name of the group was always displayed when searching for an @. This problem has been fixed. A "no audio" problem in connection with the "internal pickup" has been fixed if the pickup process took a relatively long time. This could happen, for example, if a TAPI call was picked up by a softphone subscriber and the call took a relatively long time to arrive at the pickup destination. A newly configured SIP line was not sent to the client if "Automatic" was configured as the location in the line group. The problem has been fixed. Connection to an Auerswald telephone system: If a call is accepted by an agent via a hunt group, the agent could not successfully transfer this call to another internal subscriber after consultation. The problem has been fixed. In the server administration programme, contradictory configuration processes relating to call forwarding are intercepted more effectively. If, for example, administrative call forwarding to the mailbox was activated for a user while the "Call forwarding" service was deactivated in "CTI functions", the setting was discarded without a message. In future, messages or questions will appear asking whether and how the setting should be applied.

Version 8.6.3.9886

Bug fixes/improvements

• The MSI parameters for the software distribution of the ProCall Client for Windows have been extended to include the UCConnectID.
• DTMF is now also available for outgoing calls in the Remote Desktop Client.
• In the ProCall Client for Windows, the option "Select as default" is offered again.

Version 8.6.2.9772

Bug fixes/improvements

• The reconnect from the ProCall clients for Windows was no longer executed promptly. The problem has been fixed.
• The certificate supplied in the UCServer could not be assigned to the UCWeb Server. The problem has been fixed.
• The data search in the journal database has been accelerated.

Version 8.6.1.9715

Bug fixes/improvements

• An incorrect behavior in connection with the microphone level on the ProCall Client for Windows has been fixed.
• If the "extended remote TAPI driver" was installed without the ProCall client, it could not be used. The problem has been fixed.
• When connecting a Cisco Unified Communications Manager (CallManager) via TAPI, the information for creating a conference was offered incorrectly in the ProCall Client and did not work. The problem has been fixed.
• If the UCServer has no connection to UCConnect, the SIP lines were de-registered. The problem has been fixed.
• The error that the UCServer services do not write complete entries in the Microsoft Event Viewer when starting and stopping has been fixed.
• When creating a SIP trunk connection, the wizard was started incorrectly. The problem has been fixed.

Version Version 8.6.4.10010

Bug fixes/improvements

If there is a local UCServer group, the name of the group was always displayed when searching for an @. This problem has been fixed. A "no audio" problem in connection with the "internal pickup" has been fixed if the pickup process took a relatively long time. This could happen, for example, if a TAPI call was picked up by a softphone subscriber and the call took a relatively long time to arrive at the pickup destination. A newly configured SIP line was not sent to the client if "Automatic" was configured as the location in the line group. The problem has been fixed. Connection to an Auerswald telephone system: If a call is accepted by an agent via a hunt group, the agent could not successfully transfer this call to another internal subscriber after consultation. The problem has been fixed. In the server administration programme, contradictory configuration processes relating to call forwarding are intercepted more effectively. If, for example, administrative call forwarding to the mailbox was activated for a user while the "Call forwarding" service was deactivated in "CTI functions", the setting was discarded without a message. In future, messages or questions will appear asking whether and how the setting should be applied.

Version 8.6.3.9886

Bug fixes/improvements

• The MSI parameters for the software distribution of the ProCall Client for Windows have been extended to include the UCConnectID.
• DTMF is now also available for outgoing calls in the Remote Desktop Client.
• In the ProCall Client for Windows, the option "Select as default" is offered again.

Version 8.6.2.9772

Bug fixes/improvements

• The reconnect from the ProCall clients for Windows was no longer executed promptly. The problem has been fixed.
• The certificate supplied in the UCServer could not be assigned to the UCWeb Server. The problem has been fixed.
• The data search in the journal database has been accelerated.

Version 8.6.1.9715

Bug fixes/improvements

• An incorrect behavior in connection with the microphone level on the ProCall Client for Windows has been fixed.
• If the "extended remote TAPI driver" was installed without the ProCall client, it could not be used. The problem has been fixed.
• When connecting a Cisco Unified Communications Manager (CallManager) via TAPI, the information for creating a conference was offered incorrectly in the ProCall Client and did not work. The problem has been fixed.
• If the UCServer has no connection to UCConnect, the SIP lines were de-registered. The problem has been fixed.
• The error that the UCServer services do not write complete entries in the Microsoft Event Viewer when starting and stopping has been fixed.
• When creating a SIP trunk connection, the wizard was started incorrectly. The problem has been fixed.

Version 8.6.1.9715

Bug fixes/improvements

• An incorrect behavior in connection with the microphone level on the ProCall Client for Windows has been fixed.
• If the "extended remote TAPI driver" was installed without the ProCall client, it could not be used. The problem has been fixed.
• When connecting a Cisco Unified Communications Manager (CallManager) via TAPI, the information for creating a conference was offered incorrectly in the ProCall Client and did not work. The problem has been fixed.
• If the UCServer has no connection to UCConnect, the SIP lines were de-registered. The problem has been fixed.
• The error that the UCServer services do not write complete entries in the Microsoft Event Viewer when starting and stopping has been fixed.
• When creating a SIP trunk connection, the wizard was started incorrectly. The problem has been fixed.

Version 8.6.1.9715

Bug fixes/improvements

• An incorrect behavior in connection with the microphone level on the ProCall Client for Windows has been fixed.
• If the "extended remote TAPI driver" was installed without the ProCall client, it could not be used. The problem has been fixed.
• When connecting a Cisco Unified Communications Manager (CallManager) via TAPI, the information for creating a conference was offered incorrectly in the ProCall Client and did not work. The problem has been fixed.
• If the UCServer has no connection to UCConnect, the SIP lines were de-registered. The problem has been fixed.
• The error that the UCServer services do not write complete entries in the Microsoft Event Viewer when starting and stopping has been fixed.
• When creating a SIP trunk connection, the wizard was started incorrectly. The problem has been fixed.

Version 8.5.3.9272

Bug fixes

• A problem with the display of the local MSN ("client function") or the "Called Number" in connection with TAPI connections has been fixed. As of version 8.4.2, an error had crept in where the manually configured number was always used as the "Called Number". Now the "Called Number" is adopted by ECSTA if it is a telephone number.
• The  function "Search in MetaDirectory" when connecting the ProCall Client for Windows via UCConnect is restored.

Version 8.5.2.9211

Bug fixes

• Fixed a problem where files in the chat were not downloaded or were downloaded incorrectly.
• In the client for Windows, users can no longer be displayed or added as an active contact if they have been deactivated in the Active Directory.
• The problem that the automatic location assignment does not work if rules are entered for the line numbers has been fixed.
• The LDAP filters for reading the Active Directory in the "User administration" menu are now saved.
• The search node in the ProCall Client for Windows for "MetaDirectory when connected via UCConnect" is now only displayed if the ProCall Client is connected via UCConnect.
• In connection with the connection to UCConnect, the filter for the data source in the ProCall Client for Windows was not taken into account. The problem has been fixed.
• A problem with the softphone connection via SIP trunk with TCP has been fixed. If the configuration was originally made via UDP and later changed to TCP, the lines were no longer "green" after a UCServer restart.

Version 8.5.0.9093

New functions

• The connection of SIP individual registrations to Mitel MiVoice Business is supported.

Improvements

• The search node in the ProCall Client for Windows for "MetaDirectory when connecting via UCConnect" is now displayed with a corresponding hint text in the tooltip.
• The list of tested headsets has been updated.

Bug fixes

• A problem has been solved in which the use of administrative call forwarding was ignored for lines newly added to the line group when the client was logged out of the mailbox..
• Fixed a problem with the ProCall Client for Windows when the connection to the UCServer was switched between VPN-less and direct connection (automatically) during a call (audio/video). In this case, the call window was closed.

Improvements and bug fixes to the ChatApp

• Barrier-free use of the ChatApp has been improved to increase accessibility for all users.
• Texts from other applications and gif files can be copied and pasted into the chat as text or as a gif file.
• The display when sending files in the chat has been improved.
• The use of hyperlinks in the chat has been improved.
• Various bugs have been fixed.

Notes

• The "Windows 10 App Integration" (Windows contacts) has been discontinued by Microsoft and is therefore no longer available when reinstalling the ProCall Client for Windows.

Improvements

• The behavior when saving and deleting the proxy settings via the UCServer administration has been improved.

Bug fixes

• Various UCServer crashes have been resolved.
• An error in the UCServer administration has been fixed that when multiselecting different users, the e-mail address of these users was overwritten when saving changed settings.
• UCServer no longer sends notifications for reactions in the new chat if you are no longer an active member of the respective chat room.
• Fixed a problem with the media connection setup for audio/video chat or softphone with the "Remote Desktop Mode" function of the ProCall Client for Windows.
• A problem with remote softphone calls was solved if mobile clients were logged in at the same time. If the user operating the Procall client in remote desktop mode was also logged on to the server via the mobile app, the call was rejected with "busy".
• Fixed a problem with the ChatGPT integration when the maximum token length was reached. When the limit is reached, 50% of the context (calculated by letter) is now deleted.
• A problem with the Softphone integration has been solved that on the ProCall Client for Windows the caller's held subscriber was no longer displayed for the target subscriber of a consultation call.
• A problem has been solved on the Unify OpenScape Business SIP Trunk connection (system networking) that sometimes after toggling before connecting a consultation call between 2 subscribers, no more speech was transmitted when the connection was made.
• Fixed a problem that occasionally caused the wrong contact to be evaluated in the contact header for the re-register interval in softphone connections.
• The incorrect subject line in the “Forward note as email” function has been corrected.

Improvements and bug fixes to the ChatApp

• Various minor bug fixes and layout improvements

Version 8.5.3.9272

Bug fixes

• A problem with the display of the local MSN ("client function") or the "Called Number" in connection with TAPI connections has been fixed. As of version 8.4.2, an error had crept in where the manually configured number was always used as the "Called Number". Now the "Called Number" is adopted by ECSTA if it is a telephone number.
• The  function "Search in MetaDirectory" when connecting the ProCall Client for Windows via UCConnect is restored.

Version 8.5.2.9211

Bug fixes

• Fixed a problem where files in the chat were not downloaded or were downloaded incorrectly.
• In the client for Windows, users can no longer be displayed or added as an active contact if they have been deactivated in the Active Directory.
• The problem that the automatic location assignment does not work if rules are entered for the line numbers has been fixed.
• The LDAP filters for reading the Active Directory in the "User administration" menu are now saved.
• The search node in the ProCall Client for Windows for "MetaDirectory when connected via UCConnect" is now only displayed if the ProCall Client is connected via UCConnect.
• In connection with the connection to UCConnect, the filter for the data source in the ProCall Client for Windows was not taken into account. The problem has been fixed.
• A problem with the softphone connection via SIP trunk with TCP has been fixed. If the configuration was originally made via UDP and later changed to TCP, the lines were no longer "green" after a UCServer restart.

Version 8.5.0.9093

New functions

• The connection of SIP individual registrations to Mitel MiVoice Business is supported.

Improvements

• The search node in the ProCall Client for Windows for "MetaDirectory when connecting via UCConnect" is now displayed with a corresponding hint text in the tooltip.
• The list of tested headsets has been updated.

Bug fixes

• A problem has been solved in which the use of administrative call forwarding was ignored for lines newly added to the line group when the client was logged out of the mailbox..
• Fixed a problem with the ProCall Client for Windows when the connection to the UCServer was switched between VPN-less and direct connection (automatically) during a call (audio/video). In this case, the call window was closed.

Improvements and bug fixes to the ChatApp

• Barrier-free use of the ChatApp has been improved to increase accessibility for all users.
• Texts from other applications and gif files can be copied and pasted into the chat as text or as a gif file.
• The display when sending files in the chat has been improved.
• The use of hyperlinks in the chat has been improved.
• Various bugs have been fixed.

Notes

• The "Windows 10 App Integration" (Windows contacts) has been discontinued by Microsoft and is therefore no longer available when reinstalling the ProCall Client for Windows.

Improvements

• The behavior when saving and deleting the proxy settings via the UCServer administration has been improved.

Bug fixes

• Various UCServer crashes have been resolved.
• An error in the UCServer administration has been fixed that when multiselecting different users, the e-mail address of these users was overwritten when saving changed settings.
• UCServer no longer sends notifications for reactions in the new chat if you are no longer an active member of the respective chat room.
• Fixed a problem with the media connection setup for audio/video chat or softphone with the "Remote Desktop Mode" function of the ProCall Client for Windows.
• A problem with remote softphone calls was solved if mobile clients were logged in at the same time. If the user operating the Procall client in remote desktop mode was also logged on to the server via the mobile app, the call was rejected with "busy".
• Fixed a problem with the ChatGPT integration when the maximum token length was reached. When the limit is reached, 50% of the context (calculated by letter) is now deleted.
• A problem with the Softphone integration has been solved that on the ProCall Client for Windows the caller's held subscriber was no longer displayed for the target subscriber of a consultation call.
• A problem has been solved on the Unify OpenScape Business SIP Trunk connection (system networking) that sometimes after toggling before connecting a consultation call between 2 subscribers, no more speech was transmitted when the connection was made.
• Fixed a problem that occasionally caused the wrong contact to be evaluated in the contact header for the re-register interval in softphone connections.
• The incorrect subject line in the “Forward note as email” function has been corrected.

Improvements and bug fixes to the ChatApp

• Various minor bug fixes and layout improvements

Notes

• The "Windows 10 App Integration" (Windows contacts) has been discontinued by Microsoft and is therefore no longer available when reinstalling the ProCall Client for Windows.

Improvements

• The behavior when saving and deleting the proxy settings via the UCServer administration has been improved.

Bug fixes

• Various UCServer crashes have been resolved.
• An error in the UCServer administration has been fixed that when multiselecting different users, the e-mail address of these users was overwritten when saving changed settings.
• UCServer no longer sends notifications for reactions in the new chat if you are no longer an active member of the respective chat room.
• Fixed a problem with the media connection setup for audio/video chat or softphone with the "Remote Desktop Mode" function of the ProCall Client for Windows.
• A problem with remote softphone calls was solved if mobile clients were logged in at the same time. If the user operating the Procall client in remote desktop mode was also logged on to the server via the mobile app, the call was rejected with "busy".
• Fixed a problem with the ChatGPT integration when the maximum token length was reached. When the limit is reached, 50% of the context (calculated by letter) is now deleted.
• A problem with the Softphone integration has been solved that on the ProCall Client for Windows the caller's held subscriber was no longer displayed for the target subscriber of a consultation call.
• A problem has been solved on the Unify OpenScape Business SIP Trunk connection (system networking) that sometimes after toggling before connecting a consultation call between 2 subscribers, no more speech was transmitted when the connection was made.
• Fixed a problem that occasionally caused the wrong contact to be evaluated in the contact header for the re-register interval in softphone connections.
• The incorrect subject line in the “Forward note as email” function has been corrected.

Improvements and bug fixes to the ChatApp

• Various minor bug fixes and layout improvements

Notes

• The "Windows 10 App Integration" (Windows contacts) has been discontinued by Microsoft and is therefore no longer available when reinstalling the ProCall Client for Windows.

Improvements

• The behavior when saving and deleting the proxy settings via the UCServer administration has been improved.

Bug fixes

• Various UCServer crashes have been resolved.
• An error in the UCServer administration has been fixed that when multiselecting different users, the e-mail address of these users was overwritten when saving changed settings.
• UCServer no longer sends notifications for reactions in the new chat if you are no longer an active member of the respective chat room.
• Fixed a problem with the media connection setup for audio/video chat or softphone with the "Remote Desktop Mode" function of the ProCall Client for Windows.
• A problem with remote softphone calls was solved if mobile clients were logged in at the same time. If the user operating the Procall client in remote desktop mode was also logged on to the server via the mobile app, the call was rejected with "busy".
• Fixed a problem with the ChatGPT integration when the maximum token length was reached. When the limit is reached, 50% of the context (calculated by letter) is now deleted.
• A problem with the Softphone integration has been solved that on the ProCall Client for Windows the caller's held subscriber was no longer displayed for the target subscriber of a consultation call.
• A problem has been solved on the Unify OpenScape Business SIP Trunk connection (system networking) that sometimes after toggling before connecting a consultation call between 2 subscribers, no more speech was transmitted when the connection was made.
• Fixed a problem that occasionally caused the wrong contact to be evaluated in the contact header for the re-register interval in softphone connections.
• The incorrect subject line in the “Forward note as email” function has been corrected.

Improvements and bug fixes to the ChatApp

• Various minor bug fixes and layout improvements

Notes

• The "Windows 10 App Integration" (Windows contacts) has been discontinued by Microsoft and is therefore no longer available when reinstalling the ProCall Client for Windows.

Improvements

• The behavior when saving and deleting the proxy settings via the UCServer administration has been improved.

Bug fixes

• Various UCServer crashes have been resolved.
• An error in the UCServer administration has been fixed that when multiselecting different users, the e-mail address of these users was overwritten when saving changed settings.
• UCServer no longer sends notifications for reactions in the new chat if you are no longer an active member of the respective chat room.
• Fixed a problem with the media connection setup for audio/video chat or softphone with the "Remote Desktop Mode" function of the ProCall Client for Windows.
• A problem with remote softphone calls was solved if mobile clients were logged in at the same time. If the user operating the Procall client in remote desktop mode was also logged on to the server via the mobile app, the call was rejected with "busy".
• Fixed a problem with the ChatGPT integration when the maximum token length was reached. When the limit is reached, 50% of the context (calculated by letter) is now deleted.
• A problem with the Softphone integration has been solved that on the ProCall Client for Windows the caller's held subscriber was no longer displayed for the target subscriber of a consultation call.
• A problem has been solved on the Unify OpenScape Business SIP Trunk connection (system networking) that sometimes after toggling before connecting a consultation call between 2 subscribers, no more speech was transmitted when the connection was made.
• Fixed a problem that occasionally caused the wrong contact to be evaluated in the contact header for the re-register interval in softphone connections.
• The incorrect subject line in the “Forward note as email” function has been corrected.

Improvements and bug fixes to the ChatApp

• Various minor bug fixes and layout improvements

Bug fixes

• Fixed a crash of the UC Media Server in the libgstaudio-1.5-0.dll module.
• Fixed a problem on the UCServer that administrative keys in group settings could not be saved if there were a lot of keys.
• Fixed a problem with the function "Execute pickup internally in UCServer" where in some constellations it was no longer possible to place a call.
• Fixed a problem with the ProCall Client for Windows where manually configured data sources below the Windows contacts were not saved and were therefore no longer available after restarting the client.
• Fixed a problem with the ProCall Client for Windows where journal notes were not saved.
• Fixed a problem with the Microsoft SQL Server database connection on UCServer where the connection did not work when using certain special characters in the authentication.
• A problem has been solved where the UM Replicator could not delete computers in the user administration.

Improvements and bug fixes to the ChatApp

• Various minor bug fixes and layout improvements.

Bug fixes

• Fixed a crash of the UC Media Server in the libgstaudio-1.5-0.dll module.
• Fixed a problem on the UCServer that administrative keys in group settings could not be saved if there were a lot of keys.
• Fixed a problem with the function "Execute pickup internally in UCServer" where in some constellations it was no longer possible to place a call.
• Fixed a problem with the ProCall Client for Windows where manually configured data sources below the Windows contacts were not saved and were therefore no longer available after restarting the client.
• Fixed a problem with the ProCall Client for Windows where journal notes were not saved.
• Fixed a problem with the Microsoft SQL Server database connection on UCServer where the connection did not work when using certain special characters in the authentication.
• A problem has been solved where the UM Replicator could not delete computers in the user administration.

Improvements and bug fixes to the ChatApp

• Various minor bug fixes and layout improvements.

Bug fixes

• Fixed a crash of the UC Media Server in the libgstaudio-1.5-0.dll module.
• Fixed a problem on the UCServer that administrative keys in group settings could not be saved if there were a lot of keys.
• Fixed a problem with the function "Execute pickup internally in UCServer" where in some constellations it was no longer possible to place a call.
• Fixed a problem with the ProCall Client for Windows where manually configured data sources below the Windows contacts were not saved and were therefore no longer available after restarting the client.
• Fixed a problem with the ProCall Client for Windows where journal notes were not saved.
• Fixed a problem with the Microsoft SQL Server database connection on UCServer where the connection did not work when using certain special characters in the authentication.
• A problem has been solved where the UM Replicator could not delete computers in the user administration.

Improvements and bug fixes to the ChatApp

• Various minor bug fixes and layout improvements.

Bug fixes

• Fixed a crash of the UC Media Server in the libgstaudio-1.5-0.dll module.
• Fixed a problem on the UCServer that administrative keys in group settings could not be saved if there were a lot of keys.
• Fixed a problem with the function "Execute pickup internally in UCServer" where in some constellations it was no longer possible to place a call.
• Fixed a problem with the ProCall Client for Windows where manually configured data sources below the Windows contacts were not saved and were therefore no longer available after restarting the client.
• Fixed a problem with the ProCall Client for Windows where journal notes were not saved.
• Fixed a problem with the Microsoft SQL Server database connection on UCServer where the connection did not work when using certain special characters in the authentication.
• A problem has been solved where the UM Replicator could not delete computers in the user administration.

Improvements and bug fixes to the ChatApp

• Various minor bug fixes and layout improvements.

Bug fixes

• Fixed a crash of the UC Media Server in the libgstaudio-1.5-0.dll module.
• Fixed a problem on the UCServer that administrative keys in group settings could not be saved if there were a lot of keys.
• Fixed a problem with the function "Execute pickup internally in UCServer" where in some constellations it was no longer possible to place a call.
• Fixed a problem with the ProCall Client for Windows where manually configured data sources below the Windows contacts were not saved and were therefore no longer available after restarting the client.
• Fixed a problem with the ProCall Client for Windows where journal notes were not saved.
• Fixed a problem with the Microsoft SQL Server database connection on UCServer where the connection did not work when using certain special characters in the authentication.
• A problem has been solved where the UM Replicator could not delete computers in the user administration.

Improvements and bug fixes to the ChatApp

• Various minor bug fixes and layout improvements.