Comfort Features
-
Up to 40 parallel calls possible
-
Up to 150 users licensable
-
Automatic control centre (maximum 10 configurable)
-
Barred/approved numbers, 10 each for coming and going, total maximum 200
-
Call of any second destination in parallel to the registered primary device
-
Call data management with 18,000 data records
-
Call pick-up (e.g. from the integrated voicemail or from mobile app COMfortel SoftPhone)
-
Broker and mediate
-
Pickup
-
Protection against attacks by setting blocking lists (blocked IP addresses) and activating blocking times
-
Text before signalling (can be switched for groups and for the automatic switchboard)
-
Music on hold with switchable announcement text
-
Autoprovisioning for standard SIP phones1
-
Roaming user function
- Enables individual users to log on and off at different telephones
- Personal caller lists can be transferred to different workplaces
-
Centrally stored caller lists
- User-specific caller lists are stored centrally in the system
- Stored lists are available when a user logs on via the telephone
- Access only possible via the user
-
Setting up groups
- 64 call groups
- up to 40 members per group
- Fixed channels can be reserved for group calls
-
Logging in and logging out a user via a telephone by PIN dial-in
-
Registration of up to 160 terminals possible
SIP convenience features for standard SIP phones
-
SIP-BLF, Busy Lamp Field acc. to RFC 4235
-
SIP-MWI (Message Waiting Indication), monitoring of the central voicemail and fax boxes acc. to RFC 3842
-
Pickup pre-check2
Communication platforms
-
Up to 30 internal channels can be assigned simultaneously across all conference rooms
-
Up to 10 conference rooms with 10 internal participants each (audio)
Central address books
-
2,000 contacts
-
Separate address books for departments and multi-company operation
-
Import of VCF and CSV files
-
Address book provisioning via LDAP
VoIP telephony
-
VoIP point-to-multipoint and point-to-point connection (SIP trunking)
-
Call forwarding on busy (CFB), no reply (CFNR), unconditional (CFU) at carrier trunk, configuration dependent
-
Call deflection
-
Transfer of customer-specific calling number information with outgoing calls (CLIP no screening)
-
High voice quality through optimised echo cancellation and wideband audio with G.722
-
Compatible to standard SIP telephones
-
SIP compliant with RFC 3261
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Reservation of speech channels
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Support of soft clients and COMfortel Softphone
-
VoIP-Codecs: G.711, G.722
-
Dynamic internal/external VoIP channels
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Encryption of signalling/signalling (SIPS) and voice data (SRTP) for internal calls
-
Integration of external extensions (information on the location of the telephone is taken into account in an emergency call) and mobile clients
Voicemail and fax
-
Substitute function
-
Call acceptance and individual announcements depending on calling number, time and call type
-
Remote access of the voicemail boxes incl. voice guidance
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Message and fax forwarding via e-mail
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Up to 60 fax mailboxes, each with 500 messages per box
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Up to 60 voicemail boxes, each with 500 messages per box
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Maximum 8 channels can be used for voice and faxmail
UCC functions
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Call journal
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Instant messaging for a better sharing of information
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Contact data for local users and out of external data bases
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Platform independent (Windows, macOS, iOS, Android)
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Presence management with automatic status detection
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Alignment with MS Teams
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Call setup and ending via the PC, incl. Outlook plug-in
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Screen sharing for convinient cooperation
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Softphone-functions for Windows, Android und iOS
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Up to 150 users can be licensed
COMfortel SoftPhone
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Softclient for the base functionality SIP telefony and messaging
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Secure and simple PBX connection from anywhere via Auerswald cloud service
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Softphone for Windows, iOS and Android
Software interfaces
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Access address books via LDAP
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LAN-TAPI3
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Support of basic CTI function via action URLs3
Installation and maintenance
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Support of the COMtrexx Control Centre for secure remote control & backup management
Unlockable options
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User licence: Activates all functions of the Soft PBX and is required for linking users to a device. One licence must be activated for each active/registered user on the system4
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PBX Call Assist
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System activation (necessary for operation of the system)
Module connection options
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Extension with analogue gateway ports possible (up to a maximum of 20 ports)
-
Extension by one Ethernet port possible
Note
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The COMtrexx solutions can only be used in combination with floating user licences. You can obtain these and other licences from our authorised sales partners. Please note that additional services such as software maintenance and function extensions may cause additional costs.
1 Supported for telephone models D-600/D-400/D-210/D-200/D-110/D-100 and WS-500S/M IP-DECT systems. Also partially supported are telephone models from other manufacturers such as Yealink and Snom
2 Is only supported for the telephone models D-400/D-600 and D-210/D-200 in operation with an extension.
3 Is supported for the telephone models D-600/D-400/D-210/D-200/D-110/D-100 from Auerswald
4 The licence can be used by several users ("floating"), provided that the total number of active users corresponds to the total number of licences in the system.
Trunk lines
1 |
Base
|
Max
| VoIP channels (SIP acc. RFC 3261), point-to-multipoint/point-to-point connection (SIP trunking) |
80
|
80
|
VoIP codecs | G.711, G.722 and G.729 |
User connection
1 |
Base
|
Max
| VoIP subscribers |
0 - 150
|
150
|
VoIP channels (SIP acc. RFC 3261) 2 |
0 - 80
|
80
|
VoIP codecs internal | G.711, G.722 and G.729 |
Voicemail and fax system
|
Base
|
Max
| Voicemail channels |
8
|
8
|
Fax channels |
8
|
8
|
Voicemail boxes / fax boxes |
60
|
60
|
Fax standard | T.30/T.38 acc. to ITU-T |
Additional connections
1 |
Base
|
Max
| Ethernet ports 10/100 Base-T (10/100 MBit/s, twisted pair) |
1
|
2
|
Analogue audio output for announcements (e.g. a/b Audiobox) |
4
|
4
|
Module slots | 5+1 |
Technical data
|
Base
|
Max
| Operating voltage | 230 V ±10 %, 50 Hz |
Power consumption | 5 W min. | 65 W max. |
Housing | plastic, metal angles for 19" rack mounting |
Dimensions (w x h x d) | 325 mm x 88 mm x 240 mm |
Weight (w/o modules) | approx. 1,700 g |
Compliance | CE |
Supported operating systems | Windows 7/8/10, macOS, Linux |
- Possibly depending on the configuration of the telephone system
- All VoIP channels are freely configurable between internal, external and dynamic
Delivery Scope
- Base unit
- Ethernet cable
- Operating manual
Module
COMpact 4FXS Module
Expansion module for COMpact systems as well asl COMtrexx Business with four additional analogue extensions.
COMpact NET Module
Expansion for COMpact 5200/5200R/5500R and COMtrexx Business with a second Ethernet interface
Software
COMfortel® SoftPhone
Softphone and messaging solution with mobile and secure connection to COMtrexx and COMpact ICT systems
PBX Call Assist 5
Unified communications solution with CTI, cross-media presence management and individual/group chat
Phone
COMfortel® WS-500M
One device, all scenarios: the WS-500M DECT multi-cell system ensures seamless mobile communication
COMfortel® WS-500S
The single-cell IP DECT system that can handle so much more when needed
COMfortel® M-710
The versatile one: full featured at an unbeatable price. The ideal entry.
COMfortel® D-400
Office or home office – the COMfortel D-400 SIP phone is the professional choice
COMfortel® D-210
Professional SIP-Phone – amazing range of premium functions despite almost entry-level price
COMfortel® D-110
Entry level terminal with professional feature set that quickly proves its worth in demanding everyday use