| Languages | Current version | ||
|---|---|---|---|
| Privacy Policy | V01 10/2024 | 
The COMfortel SoftPhone 2 is the cost-effective, clever and flexible solution for mobile business communication. Simply order licences in the shop or contact your specialist dealer.
By the way: If you decide to buy our COMtrexx soft PBX now, you can look forward to a special offer. Because for you, the COMfortel Softphone 2 is included free of charge for 12 months from initialisation of the system for all users!
Language
Supported operating system
New Functions
A contact can now be assigned an IP camera (video feed), the camera image of which is displayed when a call is made.
The app now supports direct switching of PBX configurations as well as enabling/disabling automatic configuration switchover.
The app now supports switching on PBX relays (door/light and PC relays).
Improvements
The desktop app can now be brought to the foreground during calls:Settings > App > Bring to the foreground when a call comes in.
The lists are now clearer and more uniform and offer new functions such as saving phone numbers.
Edgeless display improved (Android).
Calls that have already been answered by another device are now displayed accordingly in the call list, and no notification is sent.
Setting up Exchange accounts is now also possible in the user interface:Settings > Sync accounts
The desktop app now supports the headset hook button for ending ongoing calls and answering incoming calls (requires headset to use HID standard).
For incoming messages, the sender's name is now always displayed in the notification instead of the phone number.
Sending messages in the Windows app is now done with Enter.
The Windows app can now be used to select from another application and set as the default app.
Visible cursor. The phone number can now be changed freely during dial preparation.
Dialled numbers or callers from call lists and voicemails can now be copied to the clipboard or directly to local contacts.
The softphone now retries failed subscriptions.
Improved communication between COMfortel SoftPhone 2 and PBX resolves issues with loading voicemails on the softphone.
Prerequisite: Update of the telephone system. Please contact Auerswald support if necessary.
Bug fixes
Various bug fixes.
Bug fixes
Under certain circumstances, the app could crash.
Bug fixes
In idle mode or when the screen lock was active, calls were only signalled as notifications or pop-ups and could not be answered.
Backup and log files could not be saved.
Improvements
Installation now also possible without using the Microsoft Store.
Bug fixes
Miscellaneous.
| Languages | Current version | ||
|---|---|---|---|
| Privacy Policy | V01 10/2024 | ||
| Operation Manual for Desktop (Windows/macOS) | 02 10/2025 | Online PDF | |
| 02 10/2025 | Online PDF | 
General Information
Help/instructions for COMfortel SoftPhone 2 from software version 1.4
New descriptions
Contains information on the new software version.
New options. Information summarised.
New Functions.
Changed descriptions
Changed use.
New setting.
New settings.
New setting.
New settings.
Changed use.
Several corrections and editiorial changes
New home page
For the following products:
Language:
For the following products:
Language:
For the following products:
Language:
| Languages | Current version | ||
|---|---|---|---|
| Privacy Policy | V01 10/2024 | 
The COMfortel SoftPhone 2 is the cost-effective, clever and flexible solution for mobile business communication. Simply order licences in the shop or contact your specialist dealer.
By the way: If you decide to buy our COMtrexx soft PBX now, you can look forward to a special offer. Because for you, the COMfortel Softphone 2 is included free of charge for 12 months from initialisation of the system for all users!
Language
Supported operating system
New Functions
A contact can now be assigned an IP camera (video feed), the camera image of which is displayed when a call is made.
The app now supports direct switching of PBX configurations as well as enabling/disabling automatic configuration switchover.
The app now supports switching on PBX relays (door/light and PC relays).
Improvements
The desktop app can now be brought to the foreground during calls:Settings > App > Bring to the foreground when a call comes in.
The lists are now clearer and more uniform and offer new functions such as saving phone numbers.
Edgeless display improved (Android).
Calls that have already been answered by another device are now displayed accordingly in the call list, and no notification is sent.
Setting up Exchange accounts is now also possible in the user interface:Settings > Sync accounts
The desktop app now supports the headset hook button for ending ongoing calls and answering incoming calls (requires headset to use HID standard).
For incoming messages, the sender's name is now always displayed in the notification instead of the phone number.
Sending messages in the Windows app is now done with Enter.
The Windows app can now be used to select from another application and set as the default app.
Visible cursor. The phone number can now be changed freely during dial preparation.
Dialled numbers or callers from call lists and voicemails can now be copied to the clipboard or directly to local contacts.
The softphone now retries failed subscriptions.
Improved communication between COMfortel SoftPhone 2 and PBX resolves issues with loading voicemails on the softphone.
Prerequisite: Update of the telephone system. Please contact Auerswald support if necessary.
Bug fixes
Various bug fixes.
Bug fixes
Under certain circumstances, the app could crash.
Bug fixes
In idle mode or when the screen lock was active, calls were only signalled as notifications or pop-ups and could not be answered.
Backup and log files could not be saved.
Improvements
Installation now also possible without using the Microsoft Store.
Bug fixes
Miscellaneous.
| Languages | Current version | ||
|---|---|---|---|
| Privacy Policy | V01 10/2024 | ||
| Operation Manual for iOS | 02 10/2025 | Online PDF | |
| 02 10/2025 | Online PDF | 
General Information
Help/instructions for COMfortel SoftPhone 2 from software version 1.4
New descriptions
Contains information on the new software version.
New options. Information summarised.
New Functions.
Changed descriptions
Changed use.
New setting.
New settings.
New setting.
New settings.
Changed use.
Several corrections and editiorial changes
New home page
For the following products:
Language:
For the following products:
Language:
For the following products:
Language:
| Languages | Current version | ||
|---|---|---|---|
| Privacy Policy | V01 10/2024 | 
The COMfortel SoftPhone 2 is the cost-effective, clever and flexible solution for mobile business communication. Simply order licences in the shop or contact your specialist dealer.
The installation file can also be obtained directly from the Microsoft Store
By the way: If you decide to buy our COMtrexx soft PBX now, you can look forward to a special offer. Because for you, the COMfortel Softphone 2 is included free of charge for 12 months from initialisation of the system for all users!
Language
Supported operating system
New Functions
A contact can now be assigned an IP camera (video feed), the camera image of which is displayed when a call is made.
The app now supports direct switching of PBX configurations as well as enabling/disabling automatic configuration switchover.
The app now supports switching on PBX relays (door/light and PC relays).
Improvements
The desktop app can now be brought to the foreground during calls:Settings > App > Bring to the foreground when a call comes in.
The lists are now clearer and more uniform and offer new functions such as saving phone numbers.
Edgeless display improved (Android).
Calls that have already been answered by another device are now displayed accordingly in the call list, and no notification is sent.
Setting up Exchange accounts is now also possible in the user interface:Settings > Sync accounts
The desktop app now supports the headset hook button for ending ongoing calls and answering incoming calls (requires headset to use HID standard).
For incoming messages, the sender's name is now always displayed in the notification instead of the phone number.
Sending messages in the Windows app is now done with Enter.
The Windows app can now be used to select from another application and set as the default app.
Visible cursor. The phone number can now be changed freely during dial preparation.
Dialled numbers or callers from call lists and voicemails can now be copied to the clipboard or directly to local contacts.
The softphone now retries failed subscriptions.
Improved communication between COMfortel SoftPhone 2 and PBX resolves issues with loading voicemails on the softphone.
Prerequisite: Update of the telephone system. Please contact Auerswald support if necessary.
Bug fixes
Various bug fixes.
Bug fixes
Under certain circumstances, the app could crash.
Bug fixes
In idle mode or when the screen lock was active, calls were only signalled as notifications or pop-ups and could not be answered.
Backup and log files could not be saved.
Improvements
Installation now also possible without using the Microsoft Store.
Bug fixes
Miscellaneous.
| Languages | Current version | ||
|---|---|---|---|
| Privacy Policy | V01 10/2024 | ||
| Operation Manual for Desktop (Windows/macOS) | 02 10/2025 | Online PDF | |
| 02 10/2025 | Online PDF | 
General Information
Help/instructions for COMfortel SoftPhone 2 from software version 1.4
New descriptions
Contains information on the new software version.
New options. Information summarised.
New Functions.
Changed descriptions
Changed use.
New setting.
New settings.
New setting.
New settings.
Changed use.
Several corrections and editiorial changes
New home page
For the following products:
Language:
For the following products:
Language:
For the following products:
Language:
| Languages | Current version | ||
|---|---|---|---|
| Privacy Policy | V01 10/2024 | 
The COMfortel SoftPhone 2 is the cost-effective, clever and flexible solution for mobile business communication. Simply order licences in the shop or contact your specialist dealer.
By the way: If you decide to buy our COMtrexx soft PBX now, you can look forward to a special offer. Because for you, the COMfortel Softphone 2 is included free of charge for 12 months from initialisation of the system for all users!
Language
Supported operating system
New Functions
A contact can now be assigned an IP camera (video feed), the camera image of which is displayed when a call is made.
The app now supports direct switching of PBX configurations as well as enabling/disabling automatic configuration switchover.
The app now supports switching on PBX relays (door/light and PC relays).
Improvements
The desktop app can now be brought to the foreground during calls:Settings > App > Bring to the foreground when a call comes in.
The lists are now clearer and more uniform and offer new functions such as saving phone numbers.
Edgeless display improved (Android).
Calls that have already been answered by another device are now displayed accordingly in the call list, and no notification is sent.
Setting up Exchange accounts is now also possible in the user interface:Settings > Sync accounts
The desktop app now supports the headset hook button for ending ongoing calls and answering incoming calls (requires headset to use HID standard).
For incoming messages, the sender's name is now always displayed in the notification instead of the phone number.
Sending messages in the Windows app is now done with Enter.
The Windows app can now be used to select from another application and set as the default app.
Visible cursor. The phone number can now be changed freely during dial preparation.
Dialled numbers or callers from call lists and voicemails can now be copied to the clipboard or directly to local contacts.
The softphone now retries failed subscriptions.
Improved communication between COMfortel SoftPhone 2 and PBX resolves issues with loading voicemails on the softphone.
Prerequisite: Update of the telephone system. Please contact Auerswald support if necessary.
Bug fixes
Various bug fixes.
Bug fixes
Under certain circumstances, the app could crash.
Bug fixes
In idle mode or when the screen lock was active, calls were only signalled as notifications or pop-ups and could not be answered.
Backup and log files could not be saved.
Improvements
Installation now also possible without using the Microsoft Store.
Bug fixes
Miscellaneous.
| Languages | Current version | ||
|---|---|---|---|
| Privacy Policy | V01 10/2024 | ||
| Operation Manual for Android | 02 10/2025 | Online PDF | |
| 02 10/2025 | Online PDF | 
General Information
Help/instructions for COMfortel SoftPhone 2 from software version 1.4
New descriptions
Contains information on the new software version.
New options. Information summarised.
New Functions.
Changed descriptions
Changed use.
New setting.
New settings.
New setting.
New settings.
Changed use.
Several corrections and editiorial changes
New home page
For the following products:
Language:
For the following products:
Language:
For the following products:
Language: