Support

COMtrexx® Business

COMtrexx Business is a manufacturer-assembled solution for up to 150 users with up to 40 simultaneous calls. The optionally integrated gateway supports up to 20 analogue terminals. With the expansion option of an additional Ethernet port, the system becomes a real all-rounder.

Downloads

Designation
Operating system

V7.2.2.4754 (Stable) | 10.09.2021
Windows 10 32-/64-Bit
macOS Mojave (10.14)
Windows Server 2012 R1 (limited range of functions/eingeschränkter Funktionsumfang)
Windows Server 2019
Windows Server 2012 R2
Windows Server 2008 R2 Service Pack 1
Windows Server 2016
Windows Server 2008 R2
Windows 7 32-/64-Bit SP1
macOS High Sierra (10.13)
macOS Catalina (10.15)
Version 1.4.5 (Stable) | 26.08.2021
V1.0.18 (Stable) | 22.06.2021
Google Android
V 2.4.2.29 (Stable) | 23.06.2021
Windows 10 32-/64-Bit
Windows 7 32-/64-Bit SP1
Windows Server 2008 R2
Windows 2012 Server
Windows Server 2016
Windows Server 2019
Windows 2012 Server R1
V1.4.4.1 (Stable) | 09.07.2020
Windows 10 32-/64-Bit
Windows 7 32-/64-Bit SP1
Windows Server 2008 R2
Windows 2012 Server
Windows 2012 Server R1
Show less Show more

Documentations

LanguagesCurrent version
Statements of conformity V03 06/2020 PDF
Instructions V02 06/2021 PDF
Advanced Information V03 08/2021 Online PDF
V03 08/2021 Online PDF

Instructions

Important Information

Technical Data: naming of the modules changed

First Setup

Opening the web interface: Description revised

Several editiorial changes

Advanced Information

Functions and applications

Exchange line routing > Exchange line routing outgoing: Note about emergency calls complemented

User: Description revised due to function changes

Call Through: Note about emergency calls complemented, Description revised

Fixed Mobile Convergence (FMC): Description revised due to function changes

InterCom: Description for new function added

Internal numbers > Rules for internal numbers: Description revised

Contacts > LDAP server: Note about LDAPS complemented

LAN TAPI > Overview of Functions: Description revised

Licenses > Tryout Mode: Description revised due to function changes

Network interface (second): Setting path(s) adapted.

Emergency calls: Description revised

Multi-path call forwarding: Description revised

Provisioning for IP Phones > Header Files: Description removed

Roaming User: Description revised due to function changes

Locations: Note about emergency calls complemented

User: Description revised due to function changes

VoIP > External Private Branch Exchanges: Description complemented

Central caller list: Description revised due to function changes

Access authorisations: Description revised

Using the web interface

Basic Knowledge > Operating Instructions > Display elements: Description complemented

Exchange lines > Emergency calls > Emergency and service numbers: Description revised

Exchange lines > Providers and Accounts > Account > Settings > Network Provider > Location: Description revised

Exchange lines > Providers and Accounts > Provider > SIP > Increased security: Option/Description removed

Exchange lines > Providers and Accounts > Provider > RTP > Use the exchange line replacement tone: Description for new option added

Exchange lines > Providers and Accounts > Provider > Settings > Use URI parameter (user): Description for new option added

Exchange lines > Providers and Accounts > Provider > Settings > Use Mediasec header in acc. with IETF Draft: Description for new option added

Exchange lines > Providers and Accounts > Provider > Settings > Deregister, if there are NAT changes: Description for new option added

Exchange lines > Exchange line routing > Exchange line routing incoming > Call distribution for > Overview > Fallback on invalid telephone number: Description for new option added

Exchange lines > Exchange line routing > Exchange line routing incoming > Call distribution for > Overview > Transmitted SIP status for rejected calls (fallback and call distribution): Description for new option added

User > Phone numbers > Configure > Basic Settings > PIN: Description revised

User > Phone numbers > Configure > Basic Settings > Password: Description revised

User > Phone numbers > Configure > Exchange line settings > Prevention of emergency calls: Description revised

User > Phone numbers > Configure > Exchange line settings > Transmit the own number: Description revised

User > Phone numbers > Configure > Authorisations > Roaming User: Description revised

User > Phone numbers > Configure > Settings > Central caller list: Description revised

User > Phone numbers > Configure > Settings > Intercom permission: Description for new option added

Groups > Phone numbers > Configure > Exchange line settings > Own number: Description for new option added

Groups > Phone numbers > Configure > Exchange line settings > Transmit the own number: Description revised

Voice mail and fax boxes > Profiles > Configure: Description complemented

Voice mail and fax boxes > Functional Overview: Description complemented

Telephones > Assignment > Overview > User: Description revised due to function changes

Telephones > Assignment > Configure > Header file: Option/Description removed

Telephones > Assignment > Configure > SIP user name: Description for new option added

Telephones > Assignment > Configure > Address of the provisioning server: Description for new option added

Telephones > Assignment > Configure > Password: Description revised

Telephones > Assignment > Configure > Login PIN: Description for new option added

Telephones > Assignment > Configure > Location: Description revised

Telephones > Assignment > Configure > SIP alert info: Description for new option added

Telephones > Assignment > Configure > Mobile telephone number: Description for new option added

Telephones > Assignment > Adding > Type: Description revised

Telephones > Provisioning > Header file: Option/Description removed

User data > Contacts and assignment > Contacts and assignment > Contacts > Apply CSV: Description for new option added

User data > Contacts and assignment > Contacts and assignment > CSV import group: Description for new function added

User data > Contacts and assignment > Authorisations > Standard contact group: Description revised

Administration > Network > Server service > LAN TAPI > Use PBX Call Assist: Description for new option added

Administration > Network > Gateways and routing: Description revised. Setting path(s) adapted.

Short Reference Phone

Functions listed alphabetically > FMC: Description for new function added

Functions listed alphabetically > InterCom: Description for new function added

Functions listed alphabetically > LAN TAPI: Description for new function added

Functions listed alphabetically > Roaming User: Description revised due to function changes

Several corrections and editiorial changes