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COMfortel® 1600

If you need a highly functional, ergonomic and feature-rich ISDN system telephone, the COMfortel 1600 offers a variety of business functions and benefits from a tiltable touchscreen display, intelligent menus up to programmable function keys.

Downloads

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Designation
Operating system

COMfortel® 1200/1400/1600/2600

2.2F Build 000 (Stable) | 06.04.2022
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COMfortel Set

V3.14.00 (Stable) | 02.05.2017
OS X El Capitan (10.11)
Windows 7 32-/64-Bit SP1
Windows 10 32-/64-Bit
Windows Server 2008 R2
Windows Server 2016
Windows 2012 Server
Windows 2012 Server R1
Windows 11 (64-Bit)
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Documentations

LanguagesCurrent version
Instructions V10 07/2023 PDF
Quick Guide V09 04/2016 PDF
Labelling template for direct dialling keys (white background) V1 PDF
Labelling template for direct dialling keys (black background) V1 PDF
Advanced Information V10 02/2019 Online PDF
V10 02/2019 Online PDF
Statements of conformity V06 10/2022 PDF

Instructions

General Information

Instructions for COMfortel 1600 from firmware version 2.2


Changed descriptions

Important Information

Declaration of conformity: manufacturer and webseit added

Several editiorial changes

Statements of conformity

Standards:
- EN 55032:2015/A11:2020 supersedes EN 55032:2015
- EN55035:2017/A11:2020 replaces EN 55024:2010

FAQs

Filter by: Show all General Operation Operation Software

Since it is not possible to setup function keys for listening or recording announcements for a voicemailbox on systemphones, the PBX's programming sequence must be used (or via menu on IP-systemphones).
Sequence for listening to an annoucement:

##8 [admin-, subadmin-, subscriber-PIN] *576 [number of announcement 0-9 (0=10)] [int. number of the voicemailbox]  # [playback of the announcement]
Sequence for recording a new annoucement:
##8 [admin-, subadmin-, subscriber-PIN] *566 [number of announcement 0-9 (0=10)] [int. number of the voicemailbox] * [switching tone] * [start recording] # [stop recording] [playback of the new announcement]
The internal number of the voicemailbox must be entered according to the setting "direct exchange line" with/without preceding **.
If using the function "system-wide automatic exchange line request" (from firmware 6.6B), only the internal number is entered.
The function keys on systemphones can be set up with a macro-function, to let the phone dial the programming sequence on its own.
Macro-keys for listening and recording can e.g. be set up as follows (PIN = 385385 / announcement = 2 / VMB number = 8866):
When pressing the key for recording a new annoucement, the *-key to start the recording und afterwards the #-key to stop the recording must be entered manually.

Example COMfortel ISDN:
Example COMfortel VoIP:

Yes, the Excel-templates are available to download for the folloging phones:
 
COMfortel 1600, 2600, 2600 IP, 3600 IP, 3200, 3500 and Xtension 300.  ->   Download
COMfortel 600, 1200, 1400, 1200 IP, 1400 IP.  ->   Download
 

Power supply requirements for COMfortel phones

 

COMfortelBasic unitwith 1 Xtensionwith 2 Xtensionswith 3 Xtensions
600 (analogue)Analogue port of the system 
1200 (ISDN)S0/UP0 port of the system* 
1400 (ISDN)S0/UP0 port of the system* 
1600 (ISDN)S0/UP0 port of the system* 
2600 (ISDN)S0/UP0 port of the system*additional power supply unit (COMfortel XT-PS)
1200 IPPoE (IEEE 802.3af, Class 0) 
1400 IPPoE (IEEE 802.3af, Class 0) 
2600 IPPoE (IEEE 802.3af, Class 0)
3200PoE (IEEE 802.3af, Class 0)additional power supply unit (COMfortel XT-PS)
additional power supply unit (COMfortel XT-PS)
3500PoE (IEEE 802.3af, Class 0)additional power supply unit(COMfortel XT-PS)
additional power supply unit (COMfortel XT-PS)
3600 IPPoE (IEEE 802.3af, Class 0)additional power supply unit (COMfortel XT-PS)
additional power supply unit (COMfortel XT-PS)additional power supply unit (COMfortel XT-PS)

*per port max. 2 telephones, for COMpact 3000 max. 1 telephone

 

Since it is not possible to switch group call forwardings via the systemphone's menu or by setting up a system-key, the PBX's programming sequence must be used.

Sequence for enabling unconditional group call forwarding:

##97 [grp.-number] # *21* [target number] #

Sequence for disabling unconditional group call forwarding:

##97 [grp.-number] # #21#

According to the setting "direct exchange line" the group and target number (external/internal) must be entered with the preceding exchange line access number "0" or rather **.

If using the function "system-wide automatic exchange line request" (from firmware 6.6B), only the internal number is entered.

The function keys on systemphones can be set up with a macro-function, to let the phone dial the programming sequence on its own.


A macro key can e.g. be set up as follows:

Enable unconditional group forwarding:
Level 1 of the key
HW1Z ##97 [grp.-number] # W1Z *21* [target number] # W1H Lr

Disable unconditional group forwarding:
Level 2 of the key
HW1Z ##97 [grp.-number] #  W1Z #21# W1H Lo

On IP-systemphone the preceding "HW1" is left out (Z##97...) and the system account must be selected for the key.

Example COMfortel 2600 ISDN:

Example COMfortel  2600 IP:
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