Languages | Current version | ||
---|---|---|---|
Open source licenses | V21 07/2020 | ||
Privacy Policy | V03 05/2022 | ||
End User License Agreement for Software (EULA) | V04 12/2022 |
Update
If an error message is displayed when logging in to the Configuration Manager directly after the firmware update, please clear the cache of your web browser or wait approx. 5 minutes and then log in again.
Recommended browsers
Mozilla Firefox et Google Chrome
Security
Improved/corrected handling of incorrect logins from VoIP subscribers.
New functions
Support for PBX Call Assist 5.
Bug Fixes
Under certain circumstances (direct exchange line phone with system-wide automatic exchange line request), a function key for subscriber call forwarding did not work correctly.
Sporadically, no connection could be established with analogue telephones.
Subscriber (scr.) > COMfortel WS-500X > COMfortel WS-500X Handsets > IPUI: IPUIs entered subsequently were not retained when the configuration was regenerated.
Subscriber (scr.) > IP provisioning > File management > ws500x_template: The default template for the base station was not displayed for the PBXs COMpact 4000/5200/5500.
Languages | Current version | ||
---|---|---|---|
Instructions | V06 08/2023 | ||
Advanced Information | V19 04/2023 | Online PDF | |
V19 04/2023 | Online PDF | ||
V19 04/2023 | Online PDF | ||
Open source licenses | V21 07/2020 | ||
Privacy Policy | V03 05/2022 | ||
End User License Agreement for Software (EULA) | V04 12/2022 |
General Information
Instructions for COMpact 5200/5200R/5500R from firmware version 8.4
Changed descriptions
Declaration of conformity: manufacturer and website added
Updated list of Connection possibilities: IP-DECT server, Standard VoIP telephones
General Information
Help/Instructions for COMpact 5200/5200R/5500R as of firmware version 8.4C
New descriptions
Trial licences for the COMfortel SoftPhone can now be enabled in the Auerswald Shop.
The function determines the waiting time in the waiting loop of a group.
Changed descriptions
Note on automatic clean-up revised.
New Provider Settings Re-Registration after SIP Forbidden (403) / Re-Registration after SIP Timeout (408, 503)
If this function is enabled, the name and call number can be updated during the connection set-up for blind transfer and online name search.
Several editiorial changes
Privacy Policy for COMmander 6000/R/RX, COMpact 4000/5000/R/5200/R/5500R from firmware version 8.4
Revised information on Push Notification Server
For the following products:
For the following firmware:
Language:
For the following products:
COMfortel D-100
COMfortel D-110
COMfortel D-200
COMfortel D-210
COMfortel D-400
COMfortel D-600
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP
COMfortel M-510
COMfortel M-520
COMfortel M-530
COMfortel M-710
COMfortel M-720
COMfortel M-730
COMfortel WS-500M
COMfortel WS-500S
COMtrexx
For the following firmware:
PBX systems: as of 8.0
D-Series: as of 1.10
COMfortel-IP: as of 2.8F
COMfortel-M/WS: as of 2.39
COMtrexx: as of 1.4
Languages | Current version | ||
---|---|---|---|
Open source licenses | V21 07/2020 | ||
Privacy Policy | V03 05/2022 | ||
End User License Agreement for Software (EULA) | V04 12/2022 |
Update
If an error message is displayed when logging in to the Configuration Manager directly after the firmware update, please clear the cache of your web browser or wait approx. 5 minutes and then log in again.
Recommended browsers
Mozilla Firefox et Google Chrome
Improvements
The waiting time for block dialling can now be set shorter to enable a faster connection setup: Public switched tel. networks > VoIP > Provider > Configure > Only en-bloc dialling | Delay time after last digit dialed
Note: Note that if you enter digits slowly, the call may then be raised before the dialling is complete.
Bug Fixes
The IP address query only worked on analogue, ISDN and system telephones, but not on standard IP telephones.
It happened occasionally that softphones lost their registration.
Softphones with a + in the password could not register. Now no + is allowed in the password.
The call was not ended on COMfortel D-series telephones after the other party hung up.
After changing certain settings and exporting, provider templates could no longer be imported under certain circumstances.
No system messages have been provided.
Announcement before answering was not played at the target of a call forwarding if announcement before answering was not also active at the forwarding party.
Connections with individual participants always broke off after a short time. Now improved handling of faulty ACK packets that reach the PBX after modifications on the provider side.
Wake-up calls only worked on analogue and ISDN phones, but not on IP phones.
Languages | Current version | ||
---|---|---|---|
Instructions | V04 07/2020 | ||
Open source licenses | V21 07/2020 | ||
Privacy Policy | V03 05/2022 | ||
End User License Agreement for Software (EULA) | V04 12/2022 | ||
Advanced Information | V19 04/2023 | Online PDF | |
V19 04/2023 | Online PDF | ||
V19 04/2023 | Online PDF |
Licenses: Path adapted
Important Information
Safety information: New sorting in categories
Safety information Location Characteristics: Note about children complemented
Commissioning (COMpact 5200)
Closing the Casing: Note about strain relief complemented
Several editiorial changes
Privacy Policy for COMmander 6000/R/RX, COMpact 4000/5000/R/5200/R/5500R from firmware version 8.4
Revised information on Push Notification Server
General Information
Help/Instructions for COMpact 5200/5200R/5500R as of firmware version 8.4C
New descriptions
Trial licences for the COMfortel SoftPhone can now be enabled in the Auerswald Shop.
The function determines the waiting time in the waiting loop of a group.
Changed descriptions
Note on automatic clean-up revised.
New Provider Settings Re-Registration after SIP Forbidden (403) / Re-Registration after SIP Timeout (408, 503)
If this function is enabled, the name and call number can be updated during the connection set-up for blind transfer and online name search.
Several editiorial changes
For the following products:
For the following firmware:
Language:
For the following products:
COMfortel D-100
COMfortel D-110
COMfortel D-200
COMfortel D-210
COMfortel D-400
COMfortel D-600
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP
COMfortel M-510
COMfortel M-520
COMfortel M-530
COMfortel M-710
COMfortel M-720
COMfortel M-730
COMfortel WS-500M
COMfortel WS-500S
COMtrexx
For the following firmware:
PBX systems: as of 8.0
D-Series: as of 1.10
COMfortel-IP: as of 2.8F
COMfortel-M/WS: as of 2.39
COMtrexx: as of 1.4
Languages | Current version | ||
---|---|---|---|
Open source licenses | V21 07/2020 | ||
Privacy Policy | V03 05/2022 | ||
End User License Agreement for Software (EULA) | V04 12/2022 |
Update
If an error message is displayed when logging in to the Configuration Manager directly after the firmware update, please clear the cache of your web browser or wait approx. 5 minutes and then log in again.
If problems occur during the update, please update via intermediate versions.
Recommended browsers
Mozilla Firefox et Google Chrome
New functions
Trial licences for the COMfortel SoftPhone can now be enabled in the Auerswald Shop.
The function determines the hold time in the waiting loop of a group. The maximum possible hold time is 30 minutes. This applies to the period in which no subscriber in the group is available. If a subscriber becomes free, the hold time ends and the normal call duration of max. 3 minutes applies.
If this function is enabled, the name and call number can be updated during the connection set-up for blind transfer and online name search.
Improvements
New Provider Settings Re-Registration after SIP Forbidden (403) / Re-Registration after SIP Timeout (408, 503)
The network settings (IP/VLAN) for COMfortel WS-500X can now be set via provisioning
There is now the option to disable the system messages on successful e-mail sending.
Passwords containing the special characters »&« and »'« are now also permitted for the DECT bases.
Bug Fixes
Voicemail announcements could no longer be recorded via the configuration manager of the PBX.
When importing a new VoIP provider file, the old settings were overwritten.
The manual Google Sync did not work (error code 400).
With certain settings for forwarding groups in connection with announcement before answering and music on hold in the call phase, announcement before answering did not work.
Provisioning for WS-500 failed if the subscriber name contained »"« (inverted commas) was included.
When the option Allowing Update messages was activated, there were often audio problems.
If Only allow encrypted data transmission was enabled in the PBX, LDAP could not be used on the handsets (error message: service not available).
On a COMmander 6000 with disabled automatic exchange line request, the function key TN AWS of a connected D-400 (direct exchange access enabled) showed no status.
An imported e-mail logo (Administration > E-mail > Logo management) could not be deleted.
On a COMfortel IP series phone, calls were displayed in the central caller list although the call was answered by another group subscriber.
A contact image stored in the PBX phone book was not displayed when calling the corresponding contact in a COMfortel 3600 IP.
When provisioning a WS-500X, using »$« in the password caused it to be falsified in the provisioning file. The subscriber could therefore not be logged on to the PBX.
CF on busy no longer worked on analogue extensions.
The readiness of the voicemail box could not be disabled via the voicemail app.
With a VoIP account from provider 1und1, telephony failures occurred (error 403).
Not all accounts of the provider 1und1 could be registered (error 403).
Several editiorial changes
Languages | Current version | ||
---|---|---|---|
Instructions | V04 07/2020 | ||
Open source licenses | V21 07/2020 | ||
Privacy Policy | V03 05/2022 | ||
End User License Agreement for Software (EULA) | V04 12/2022 | ||
Advanced Information | V19 04/2023 | Online PDF | |
V19 04/2023 | Online PDF | ||
V19 04/2023 | Online PDF |
Licenses: Path adapted
Important Information
Safety information: New sorting in categories
Safety information Location Characteristics: Note about children complemented
Commissioning (COMpact 5200)
Closing the Casing: Note about strain relief complemented
Several editiorial changes
Privacy Policy for COMmander 6000/R/RX, COMpact 4000/5000/R/5200/R/5500R from firmware version 8.4
Revised information on Push Notification Server
General Information
Help/Instructions for COMpact 5200/5200R/5500R as of firmware version 8.4C
New descriptions
Trial licences for the COMfortel SoftPhone can now be enabled in the Auerswald Shop.
The function determines the waiting time in the waiting loop of a group.
Changed descriptions
Note on automatic clean-up revised.
New Provider Settings Re-Registration after SIP Forbidden (403) / Re-Registration after SIP Timeout (408, 503)
If this function is enabled, the name and call number can be updated during the connection set-up for blind transfer and online name search.
Several editiorial changes
For the following products:
For the following firmware:
Language:
For the following products:
COMfortel D-100
COMfortel D-110
COMfortel D-200
COMfortel D-210
COMfortel D-400
COMfortel D-600
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP
COMfortel M-510
COMfortel M-520
COMfortel M-530
COMfortel M-710
COMfortel M-720
COMfortel M-730
COMfortel WS-500M
COMfortel WS-500S
COMtrexx
For the following firmware:
PBX systems: as of 8.0
D-Series: as of 1.10
COMfortel-IP: as of 2.8F
COMfortel-M/WS: as of 2.39
COMtrexx: as of 1.4
Languages | Current version | ||
---|---|---|---|
Open source licenses | V21 07/2020 | ||
Privacy Policy | V03 05/2022 | ||
End User License Agreement for Software (EULA) | V04 12/2022 |
Note:
New functions
To ensure that two internal subscribers can be registered on one device (COMfortel IP only), a new button has been implemented: Subscriber (scr.) > VoIP settings > Allow login with multiple accounts.
Support of a new audio codec NAU88C22 for analogue subscribers and exchange line connections (FXO and FXS modules, COMpact 4000 mainboard).
Improvements
The order of the codecs G.711 and G.722 used in the VoIP operating mode "Broadband" was swapped.
Bug Fixes
The page load of the web interface was too slow.
The COMfortel IP Editor was not functioning properly. With the current version, the COMfortel IP Editor starts as usual.
Access via https to the web interface of the PBX failed if the "content security policy" was also activated.
After recreating SIPS/SRTP certificates, error messages were displayed in the web interface.
On a COMpact 5200R the registration address (Administration > VoIP configuration) was not displayed after activation of the COMfortel SoftPhone.
Extended park positions: The activation did not work on a COMpact 5500.
Registration address SIP proxy: When importing a PBX backup into another PBX, the serial number of the original PBX was taken over.
On a COMpact 5200, after creating a provisioning file and commissioning a WS-500, the LDAP phonebook did not work. Error message: Service not available.
When creating a softphone subscriber, the special character "&" is no longer permitted when assigning a password, as this caused provisioning to fail.
In the provisioning file for the COMfortel SoftPhone, "RFC-2833" was entered by default for DTMF transmission.
Due to an error in the libsrtp area, there was an increased number of dropped calls.
Calls with a COMfortel SoftPhone were rejected with error message 403.
With the COMfortel SoftPhone (desktop client), the ringing tone continued to be played after call acceptance and the call was terminated by the softphone after approx. 30 sec.
In the COMfortel SoftPhone Mobile App, outgoing calls started by direct entry or from the caller list frequently failed with the error message 'Forbidden'.
The call length for the different device types for a group call with text before reporting was adjusted.
On a CP 5500, there were sporadic dropped calls with the provider Telekom Magenta.
Switching via toggling: During a group call (subscriber logged in as outgoing), the correct call number was not displayed for the called party.
The device type of the COMfortel SoftPhone has been permanently changed.
Languages | Current version | ||
---|---|---|---|
Instructions | V04 07/2020 | ||
Open source licenses | V21 07/2020 | ||
Privacy Policy | V03 05/2022 | ||
Advanced Information | V18 06/2022 | Online PDF | |
V18 06/2022 | Online PDF | ||
V18 06/2022 | Online PDF | ||
End User License Agreement for Software (EULA) | V04 12/2022 |
Licenses: Path adapted
Important Information
Safety information: New sorting in categories
Safety information Location Characteristics: Note about children complemented
Commissioning (COMpact 5200)
Closing the Casing: Note about strain relief complemented
Several editiorial changes
Privacy Policy for COMmander 6000/R/RX, COMpact 4000/5000/R/5200/R/5500R from firmware version 8.4
Revised information on Push Notification Server
Help/instructions for COMmander 6000 and COMpact 4000/5000/5200/5500 from firmware version 8.4
New description
Description revised
For the following products:
For the following firmware:
Language:
For the following products:
COMfortel D-100
COMfortel D-110
COMfortel D-200
COMfortel D-210
COMfortel D-400
COMfortel D-600
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP
COMfortel M-510
COMfortel M-520
COMfortel M-530
COMfortel M-710
COMfortel M-720
COMfortel M-730
COMfortel WS-500M
COMfortel WS-500S
COMtrexx
For the following firmware:
PBX systems: as of 8.0
D-Series: as of 1.10
COMfortel-IP: as of 2.8F
COMfortel-M/WS: as of 2.39
COMtrexx: as of 1.4
Languages | Current version | ||
---|---|---|---|
Privacy Policy | V03 05/2022 | ||
End User License Agreement for Software (EULA) | V03 05/2021 | ||
Open source licenses | V21 07/2020 |
Note:
Help/instructions for COMmander 6000 and COMpact 4000/5000/5200/5500 from firmware version 8.4
Contains information about the new firmware version
New function
The caller can now be shown the forwarding destination.
New function
Previously, the subscriber password was also valid for LDAP requests. A separate LDAP password has now been implemented.
Security warnings. As of firmware 8.4, a security warning is sent to the admin account when the outgoing mail server is set up when an admin login or a challenge response occurs.
TAPI server of the PBX opened port if no TAPI was configured. Now the TAPI server is only started if a password has been set up.
The phone number was not displayed on the account in the COMfortel SoftPhone App.
After each call up to the PBX, an exception for the invalid security certificate had to be added again.
For outgoing calls, "anonymous" was displayed on a COMfortel D-600 in the call state. Now the call number or the name of the called party is displayed again.
Languages | Current version | ||
---|---|---|---|
Instructions | V04 07/2020 | ||
Advanced Information | V18 06/2022 | Online PDF | |
V18 06/2022 | Online PDF | ||
V17 05/2022 | Online PDF | ||
V17 05/2022 | Online PDF | ||
V17 05/2022 | Online PDF | ||
V18 06/2022 | Online PDF | ||
Privacy Policy | V03 05/2022 | ||
End User License Agreement for Software (EULA) | V03 05/2021 | ||
Open source licenses | V21 07/2020 |
Licenses: Path adapted
Important Information
Safety information: New sorting in categories
Safety information Location Characteristics: Note about children complemented
Commissioning (COMpact 5200)
Closing the Casing: Note about strain relief complemented
Several editiorial changes
Help/instructions for COMmander 6000 and COMpact 4000/5000/5200/5500 from firmware version 8.4
New description
Description revised
Help/instructions for COMmander 6000/R/RX and COMpact 4000/5000/R/5200/5200R/5500R from firmware version 8.4
Contains information about the new firmware version
New function
New function
New function
New function
New function
New function
Requirements added
Erroneous description deleted
Note added
Help/instructions for COMmander 6000 and COMpact 4000/5000/5200/5500 from firmware version 8.4
New description
Description revised
Privacy Policy for COMmander 6000/R/RX, COMpact 4000/5000/R/5200/R/5500R from firmware version 8.4
Revised information on Push Notification Server
Floating user licence replaces Concurrent User License
For the following products:
For the following firmware:
Language:
For the following products:
COMfortel D-100
COMfortel D-110
COMfortel D-200
COMfortel D-210
COMfortel D-400
COMfortel D-600
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP
COMfortel M-510
COMfortel M-520
COMfortel M-530
COMfortel M-710
COMfortel M-720
COMfortel M-730
COMfortel WS-500M
COMfortel WS-500S
COMtrexx
For the following firmware:
PBX systems: as of 8.0
D-Series: as of 1.10
COMfortel-IP: as of 2.8F
COMfortel-M/WS: as of 2.39
COMtrexx: as of 1.4
Languages | Current version | ||
---|---|---|---|
Privacy Policy | V03 05/2022 | ||
End User License Agreement for Software (EULA) | V03 05/2021 | ||
Open source licenses | V21 07/2020 |
Note:
Adaptation of the help, since only the admin has permission to import CSV.
With firmware version 8.4, COMfortel Softphones can be operated on the COMpact 4000/5200/5500 PBXs.
For data protection reasons, the forwarding destination is no longer displayed to a called subscriber by default. This function can be switched.
Setting for non-registered connections between the VoIP provider and the PBX for re-registration.
When a TSP client logs in successfully for the first time, the IP address or URL of the device is automatically entered in the PBX.
Previously, the subscriber password was also valid for LDAP requests. A separate LDAP password has now been implemented.
As of firmware 8.4, a security warning is sent to the admin account when the outgoing mail server is set up when an admin login or a challenge response occurs.
TAPI server of the PBX opened port if no TAPI was configured. Now the TAPI server is only started if a password has been set up.
Under certain conditions, the saving of voice mailboxes by created unused park positions (with activation for 30 park positions) was prevented.
Although Call Deflection was set as the call forwarding method, CFNR was performed at the subscriber via the 2nd B channel.
The listening direction for the a/b audio box was not switched through, so the recorded gong and confirmation tones could not be heard on the phone.
If the account was offline, a message was displayed for external calls that there were not enough VoIP channels available.
On a COMpact 5200 with the provider Telekom Magenta, calls were sporadically interrupted.
Call forwarding via 2nd channel: During a call to the forwarding destination, the call was first set up and then cancelled again.
ISDN exchange line/CLIP no Screening: A registered CLIP no Screening call number was transmitted with 0049 and area code.
Languages | Current version | ||
---|---|---|---|
Instructions | V04 07/2020 | ||
Advanced Information | V18 06/2022 | Online PDF | |
V18 06/2022 | Online PDF | ||
V17 05/2022 | Online PDF | ||
V17 05/2022 | Online PDF | ||
V17 05/2022 | Online PDF | ||
V18 06/2022 | Online PDF | ||
Privacy Policy | V03 05/2022 | ||
End User License Agreement for Software (EULA) | V03 05/2021 | ||
Open source licenses | V21 07/2020 |
Licenses: Path adapted
Important Information
Safety information: New sorting in categories
Safety information Location Characteristics: Note about children complemented
Commissioning (COMpact 5200)
Closing the Casing: Note about strain relief complemented
Several editiorial changes
Help/instructions for COMmander 6000 and COMpact 4000/5000/5200/5500 from firmware version 8.4
New description
Description revised
Help/instructions for COMmander 6000/R/RX and COMpact 4000/5000/R/5200/5200R/5500R from firmware version 8.4
Contains information about the new firmware version
New function
New function
New function
New function
New function
New function
Requirements added
Erroneous description deleted
Note added
Help/instructions for COMmander 6000 and COMpact 4000/5000/5200/5500 from firmware version 8.4
New description
Description revised
Privacy Policy for COMmander 6000/R/RX, COMpact 4000/5000/R/5200/R/5500R from firmware version 8.4
Revised information on Push Notification Server
Floating user licence replaces Concurrent User License
For the following products:
For the following firmware:
Language:
For the following products:
COMfortel D-100
COMfortel D-110
COMfortel D-200
COMfortel D-210
COMfortel D-400
COMfortel D-600
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP
COMfortel M-510
COMfortel M-520
COMfortel M-530
COMfortel M-710
COMfortel M-720
COMfortel M-730
COMfortel WS-500M
COMfortel WS-500S
COMtrexx
For the following firmware:
PBX systems: as of 8.0
D-Series: as of 1.10
COMfortel-IP: as of 2.8F
COMfortel-M/WS: as of 2.39
COMtrexx: as of 1.4
Languages | Current version | ||
---|---|---|---|
Open source licenses | V21 07/2020 | ||
Privacy Policy | V02 05/2021 | ||
End User License Agreement for Software (EULA) | V03 05/2021 |
Note:
Administration>System messages>Simple malfunction: Despite sufficient external VoIP channels, the function led to the sending of error messages and log entries. Now these messages can be switched of under:Administration>VoIP configuration.
Switching various functions in the provisioing file for the COMfortel D-series no longer worked. Now switching is possible again. To do this, the phone must be re-provisioned.
For outgoing connections via the provider Vodafone, no ringing tone was output in certain scenarios. Now the ringing tone can be heard again.
The provider Telekom Magenta occasionally dropped calls. Now the problem is solved.
Languages | Current version | ||
---|---|---|---|
Instructions | V04 07/2020 | ||
Open source licenses | V21 07/2020 | ||
Privacy Policy | V02 05/2021 | ||
End User License Agreement for Software (EULA) | V03 05/2021 | ||
Advanced Information | V15 08/2021 | Online PDF | |
V15 08/2021 | Online PDF | ||
V15 08/2021 | Online PDF |
Licenses: Path adapted
Important Information
Safety information: New sorting in categories
Safety information Location Characteristics: Note about children complemented
Commissioning (COMpact 5200)
Closing the Casing: Note about strain relief complemented
Several editiorial changes
General info: Description complemented
Data Controller: Description complemented
Data Protection Officer: Description complemented
Time setting: Description revised
LDAP server: Description complemented
Google contact data synchronisation: Description complemented
Rights of the person concerned: Description complemented
Floating user licence replaces Concurrent User License
Chapter added
Gender note: Chapter added
Fixed Mobile Convergence (FMC): Chapter revised
InterCom Announcement/Hands-Free Operation: Chapter revised
System messages: Description added
Call Through: Description revised
FMC: Chapter added
Call on hold: Description revised
Subscriber (scr.)>Properties / Function overview>Settings of the Subscriber Properties>VoIP settings: Note added
Functions>Call on hold>Settings Waiting Field: Note added
User data>Address Books>Settings of the Address Books>LDAP server: Note added
Administration>Management of the Firmware Updates>Firmware update and restart>Restore Firmware (Reboot): Note deleted
General term for the Handsets
For the following products:
For the following firmware:
Language:
For the following products:
COMfortel D-100
COMfortel D-110
COMfortel D-200
COMfortel D-210
COMfortel D-400
COMfortel D-600
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP
COMfortel M-510
COMfortel M-520
COMfortel M-530
COMfortel M-710
COMfortel M-720
COMfortel M-730
COMfortel WS-500M
COMfortel WS-500S
COMtrexx
For the following firmware:
PBX systems: as of 8.0
D-Series: as of 1.10
COMfortel-IP: as of 2.8F
COMfortel-M/WS: as of 2.39
COMtrexx: as of 1.4
Languages | Current version | ||
---|---|---|---|
Open source licenses | V21 07/2020 | ||
Privacy Policy | V02 05/2021 | ||
End User License Agreement for Software (EULA) | V03 05/2021 |
Note:
New assignment of a one-time password
The owner or an authorised representative can gain access to the PBX after identification, despite the forgotten password.
So far, several options were available for reassigning a one-time password.
In the future, there will only be one way to increase the security standard for this procedure.
Change of access rights
Users with access to Configuration Manager of the PBX (in the LAN or via the Internet) can obtain administration rights through certain non-documented accesses.
This possibility of increasing rights was blocked by security measures.
NOTE:
For security reasons, please make an update, even if you do not need the extended functions.
Direct access from the Internet to the Configuration Manager (via port forwarding in the router) should be switched off for security reasons.
Instead, use Auerswald Remote Access or VPN access to access remote ICT systems via the Internet.
Expansion of the park position
The number of park positions for Call parking can be increased from 10 to 30 positions via voucher via the shop.
InterCom in the COMfortel D-series and Standard VoIP devices
By purchasing the activation of the "SIP convenience package brand plus" it is now possible to make an InterCom call to standard SIP devices. In order to use the new function with the COMfortel D-series, a phone update to version 2.0 or higher and the activation of the "Convenience package D-series" in the respective PBX is necessary.
Status of the VoIP call channels
If the internal VoIP call channels are exceeded (no longer enough call channels available), the system administration is informed of a simple malfunction by e-mail or the administration can view this via the system messages.
Signalling of Multi-path call forwarding faulty at COMfortel 3600 IP
If a function key on a COMfortel 3600 IP has been assigned an external multi-path call forwarding, the LED is now correctly signalled for a Vodafone account when switching.
After an update, entries were deleted from the IP routing
When updating to version 8.2A, entries are no longer deleted from the IP routing.
Fallback destination not displayed for LAN-TAPI subscribers
If in Austria only the head number was called with an ISDN PTP connection, the call is now also signalled to a registered LAN-TAPI subscriber in the event of a fallback.
Too many requests due to wrong phone number at the Telekom provider
Attempts to register with a wrong number no longer result in the PBX from attempting to register with several requests per second.
After updating to version 8.0B, the PBX was partially unavailable
With the update to version 8.2A, the behaviour no longer occurs that PBXs partially could no longer be reached.
By changing the subscriber MSN, the handset was removed from the base
If the subscriber number of a COMfortel WS-500X Handset is changed in the PBX, this no longer results in the handset being removed from the base.
SIP alert info "External and internal calls" was not functional
If the option "External and internal calls" was set for a VoIP subscriber in the settings for "SIP alert info", the info message is now correctly transmitted when a call is made.
Languages | Current version | ||
---|---|---|---|
Instructions | V04 07/2020 | ||
Open source licenses | V21 07/2020 | ||
Privacy Policy | V02 05/2021 | ||
End User License Agreement for Software (EULA) | V03 05/2021 | ||
Advanced Information | V15 08/2021 | Online PDF | |
V15 08/2021 | Online PDF | ||
V15 08/2021 | Online PDF |
Licenses: Path adapted
Important Information
Safety information: New sorting in categories
Safety information Location Characteristics: Note about children complemented
Commissioning (COMpact 5200)
Closing the Casing: Note about strain relief complemented
Several editiorial changes
General info: Description complemented
Data Controller: Description complemented
Data Protection Officer: Description complemented
Time setting: Description revised
LDAP server: Description complemented
Google contact data synchronisation: Description complemented
Rights of the person concerned: Description complemented
Floating user licence replaces Concurrent User License
Chapter added
Gender note: Chapter added
Fixed Mobile Convergence (FMC): Chapter revised
InterCom Announcement/Hands-Free Operation: Chapter revised
System messages: Description added
Call Through: Description revised
FMC: Chapter added
Call on hold: Description revised
Subscriber (scr.)>Properties / Function overview>Settings of the Subscriber Properties>VoIP settings: Note added
Functions>Call on hold>Settings Waiting Field: Note added
User data>Address Books>Settings of the Address Books>LDAP server: Note added
Administration>Management of the Firmware Updates>Firmware update and restart>Restore Firmware (Reboot): Note deleted
General term for the Handsets
For the following products:
For the following firmware:
Language:
For the following products:
COMfortel D-100
COMfortel D-110
COMfortel D-200
COMfortel D-210
COMfortel D-400
COMfortel D-600
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP
COMfortel M-510
COMfortel M-520
COMfortel M-530
COMfortel M-710
COMfortel M-720
COMfortel M-730
COMfortel WS-500M
COMfortel WS-500S
COMtrexx
For the following firmware:
PBX systems: as of 8.0
D-Series: as of 1.10
COMfortel-IP: as of 2.8F
COMfortel-M/WS: as of 2.39
COMtrexx: as of 1.4
Languages | Current version | ||
---|---|---|---|
Open source licenses | V21 07/2020 | ||
Privacy Policy | V02 05/2021 | ||
End User License Agreement for Software (EULA) | V03 05/2021 |
Note:
For security reasons, please be sure to update to version 8.2B or higher.
Direct access from the Internet to the web interface (via port forwarding in the router) should be switched off for security reasons. Instead, use Auerswald Remote Access (specialist dealer) or a VPN access to access remote ITC systems via the Internet.
If a downgrade below 8.2B is necessary, please contact Auerswald Support/FONtevo Support via the HelpDesk.
If TAPI is used, the TSP with version 2.4.2.29 or higher must also be used.
Support PBX Call Assist 4
With the use of this release version 8.0B 000, the PBX Call Assist 4 is also supported.
Distributing the VoIP channels caused error message
If there were no more dynamic VoIP channels available for assignment and external VoIP channels were also assigned, an error message for missing external channels will no longer appear.
Missing announcement when calling an unknown number in the Vodafone network
If an unknown number in the Vodafone network is called via a Telekom VoIP exchange line, the Telekom announcement can now be heard again.
Although 'Call deflection' was enabled in the SIP account, the call forwarding was carried out via the 2nd B-channel
If the call forwarding method 'Call deflection' is set for a SIP trunk account and additionally a subscriber or group call forwarding immediately is enabled, the call is no longer made via the second B-channel in the event of a forwarding.
Incorrect deletion of the leading 0 for exchange line request in Italian phone numbers
In Italian phone numbers, the leading 0 for exchange line request is no longer deleted from the caller list.
Fast hanging-up after blind transfer led to hands-free mode
During a call, the external subscriber should be transferred via a speed dial key (blind transferring). If the receiver was hung up too quickly, the subsequent call could not be forwarded. Now the transferring phone no longer falls into hands-free mode if it falls back.
Phone book query via LDAP was not stable
By single letter search of a phone book entry via LDAP with a COMfortel D-400. All relevant contacts are now displayed again.
Incorrect codec negotiation in VoIP operating mode "Mixed"
If the VoIP operating mode "Mixed" is set in the PBX, the G.722 codec is no longer negotiated for VoIP calls.
Creating the base number generated error message
An error message no longer appears if the internal base number is entered in the call parking function.
Incorrect permanent provisioning of the COMfortel D-series
After adjustments to the PBX firmware, the COMfortel D-series is no longer provisioned every minute.
Attempting to register with the wrong phone number no longer leads to blocking
When registering with an incorrect phone number at a Telekom exchange line, the user’s IP is no longer entered in the blocklist on the Telekom side. In addition (if enabled) an e-mail about a simple malfunction is sent to the administration of the PBX.
Languages | Current version | ||
---|---|---|---|
Instructions | V04 07/2020 | ||
Open source licenses | V21 07/2020 | ||
Privacy Policy | V02 05/2021 | ||
Advanced Information | V14 05/2021 | Online PDF | |
V14 05/2021 | Online PDF | ||
V14 05/2021 | Online PDF | ||
End User License Agreement for Software (EULA) | V03 05/2021 |
Licenses: Path adapted
Important Information
Safety information: New sorting in categories
Safety information Location Characteristics: Note about children complemented
Commissioning (COMpact 5200)
Closing the Casing: Note about strain relief complemented
Several editiorial changes
General info: Description complemented
Data Controller: Description complemented
Data Protection Officer: Description complemented
Time setting: Description revised
LDAP server: Description complemented
Google contact data synchronisation: Description complemented
Rights of the person concerned: Description complemented
Boîtes de messagerie vocale et télécopie > Voice Mailbox for Call Recordings > Automatic clean-up of record data: Description révisée
Réseaux publics > VoIP > Paramètres du fournisseurs VoIP > RTP > Employer la tonalité de remplacement de ligne principale: Description pour nouvelle fonction ajouté
Réseaux publics > VoIP > Paramètres du fournisseurs VoIP > Paramètres > Utiliser paramètre URI (user): Description pour nouvelle fonction ajouté
Réseaux publics > VoIP > Paramètres du fournisseurs VoIP > Paramètres > Utilisation des en-têtes Mediasec selon le projet IETF: Description pour nouvelle fonction ajouté
Réseaux publics > VoIP > Paramètres du fournisseurs VoIP > Paramètres > Déconnexion en cas de modifications NAT: Description pour nouvelle fonction ajouté
Abonnés (Abo) > COMfortel WS-500x > Settings COMfortel WS-500 > Info alerte SIP: Description pour nouvelle fonction ajouté
Abonnés (Abo) > Propriétés / Synthèse des fonctionst > Paramètres des propriétés du participant > Paramètres VoIP > Info alerte SIP: Description pour nouvelle fonction ajouté
Abonnés (Abo) > Propriétés / Synthèse des fonctionst > Paramètres des propriétés du participant > Paramètres VoIP > Format du numéro de téléphone transmis pour les requêtes LDAP: Description pour nouvelle fonction ajouté
Périphériques > Boîtes de messagerie vocale et télécopie > Settings of the Voice Mail/Fax Function > Nettoyage automatique: Description révisée
Périphériques > Boîtes de messagerie vocale et télécopie > Paramètres de la messagerie vocale > Nettoyage automatique: Description révisée
Données des utilisateurs > Données d’appel > Management Call Data > Numéro externe: Description révisée
Données des utilisateurs > Données d’appel > Call Data Column Settings > Numéro externe: Description révisée
Données des utilisateurs > Carnets d’adresses > Settings of the Contact Groups > Dernière mise à jour de Google: Description complémenté
Données des utilisateurs > Carnets d’adresses > Settings of the Contact Groups > Configurer: Remarque complémenté
Données des utilisateurs > Carnets d’adresses > Settings of the Contact Groups > Identifiants: Description révisée
Données des utilisateurs > Carnets d’adresses > Settings of the Contact Groups > Configuration: Description pour nouvelle option ajouté
Données des utilisateurs > Carnets d’adresses > Settings of the Contact Groups > Serveur LDAP: Description pour nouvelle fonction ajouté
Appendix Matériel > Buttons > Performing a Restart Immediately by Pressing a Button: Description révisée
Appendix Matériel > Buttons > Restoring Firmware at the Touch of a Button: Description révisée
Appendix Matériel > Buttons > Restore Factory Settings at the Touch of a Button: Description révisée
Voice mail and fax boxes > Voice Mailbox for Call Recordings > Automatic clean-up of record data: Description revised
Public switched tel. networks > VoIP > Settings of the VoIP Provider > RTP > Use the exchange line replacement tone: Description for new function added
Public switched tel. networks > VoIP > Settings of the VoIP Provider > Preferences > Use URI parameter (user): Description for new function added
Public switched tel. networks > VoIP > Settings of the VoIP Provider > Preferences > Use Mediasec header in acc. with IETF Draft: Description for new function added
Public switched tel. networks > VoIP > Settings of the VoIP Provider > Preferences > Deregister if there are NAT changes: Description for new function added
Subscriber (scr.) > COMfortel WS-500x > Settings COMfortel WS-500 > SIP alert info: Description for new function added
Subscriber (scr.) > Properties / Function overview > Settings of the Subscriber Properties > VoIP settings > SIP alert info: Description for new function added
Subscriber (scr.) > Properties / Function overview > Settings of the Subscriber Properties > VoIP settings > Format of transferred phone number for LDAP requests: Description for new function added
Boxes > Voice mail and fax boxes > Settings of the Voice Mail/Fax Function > Automatic clean-up: Description revised
Boxes > Voice mail and fax boxes > Settings of the Voice Mailbox > Automatic clean-up: Description revised
User data > Call data > Management Call Data > External partner: Description revised
User data > Call data > Call Data Column Settings > External partner: Description revised
User data > Address Books > Settings of the Contact Groups > Last Google update: Description complemented
User data > Address Books > Settings of the Contact Groups > Configure: Note complemented
User data > Address Books > Settings of the Contact Groups > access data: Description revised
User data > Address Books > Settings of the Contact Groups > Configuration: Description for new option added
User data > Address Books > Settings of the Contact Groups > LDAP server: Description for new function added
Appendix Hardware > Buttons > Performing a Restart Immediately by Pressing a Button: Description revised
Appendix Hardware > Buttons > Restoring Firmware at the Touch of a Button: Description revised
Appendix Hardware > Buttons > Restore Factory Settings at the Touch of a Button: Description revised
Floating user licence replaces Concurrent User License
For the following products:
For the following firmware:
Language:
For the following products:
COMfortel D-100
COMfortel D-110
COMfortel D-200
COMfortel D-210
COMfortel D-400
COMfortel D-600
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP
COMfortel M-510
COMfortel M-520
COMfortel M-530
COMfortel M-710
COMfortel M-720
COMfortel M-730
COMfortel WS-500M
COMfortel WS-500S
COMtrexx
For the following firmware:
PBX systems: as of 8.0
D-Series: as of 1.10
COMfortel-IP: as of 2.8F
COMfortel-M/WS: as of 2.39
COMtrexx: as of 1.4
Languages | Current version | ||
---|---|---|---|
Open source licenses | V21 07/2020 | ||
Privacy Policy | V02 05/2021 | ||
End User License Agreement for Software (EULA) | V03 05/2021 |
Note:
For security reasons, please be sure to update to version 8.2B or higher.
Direct access from the Internet to the web interface (via port forwarding in the router) should be switched off for security reasons. Instead, use Auerswald Remote Access (specialist dealer) or a VPN access to access remote ITC systems via the Internet.
If a downgrade below 8.2B is necessary, please contact Auerswald Support/FONtevo Support via the HelpDesk.
To still be able to use the test function for phone numbers in the online name search, the standard must be set again under 'Online name search' --> 'text converter' with version 8.0A.
Display of a contact image via LDAP
The image of a contact is now displayed on an appropriate end device (e.g. COMfortel D-400/D-600) when requested via LDAP.
Synchronisation via Google People API
The Google Contacts API is obsolete and will be switched off on June 15, 2021. This change also affects all Google phone books in Auerswald PBXs. In order to still be able to use a synchronisation with Google phone books, a new registration od the function on your Google account is required.
After factory settings wrong default values for BRI module
If a PBX is reset to factory settings, there are now the country-specific default values according to the initialised country.
Analogue door terminals were mistakenly displayed as busy on standard VoIP end devices
After a call on an analogue door terminal, there is no longer the wrong state 'Busy' displayed on a standard VoIP end device.
After forced DSL separation, accounts were occasionally not registered
If there is a forced DSL separation in a router, VoIP accounts are no longer occasionally unregistered.
Display of BLF status incorrect
A standard VoIP phone with busy BLF for for example group logging, now displays the correct status when pressing the key.
Audio switching on outgoing calls to 0800 numbers incorrect
On a call to a 0800 number, the audio signal is now correctly switched.
Occasionally restart of PBX on calls to invalid destination number
There are no longer occasionally restarts of the PBX when an invalid external number is called.
Call set-up via Telekom VoIP exchange line was impossible
On a Telekom VoIP exchange line, the call set-up is now successfully executed.
Phone number of Google contact was not displayed via LDAP
If a Google contact is called via LDAP, the appropriate phoen numbers are now displayed.
Logging out of a group via API interface generated unwanted state
If group members are logged out as 'incoming logged out' via the API interface, they are then no longer logged in as 'outgoing permanently logged in'.
Languages | Current version | ||
---|---|---|---|
Instructions | V04 07/2020 | ||
Open source licenses | V21 07/2020 | ||
Privacy Policy | V02 05/2021 | ||
Advanced Information | V14 05/2021 | Online PDF | |
V14 05/2021 | Online PDF | ||
V14 05/2021 | Online PDF | ||
End User License Agreement for Software (EULA) | V03 05/2021 |
Licenses: Path adapted
Important Information
Safety information: New sorting in categories
Safety information Location Characteristics: Note about children complemented
Commissioning (COMpact 5200)
Closing the Casing: Note about strain relief complemented
Several editiorial changes
General info: Description complemented
Data Controller: Description complemented
Data Protection Officer: Description complemented
Time setting: Description revised
LDAP server: Description complemented
Google contact data synchronisation: Description complemented
Rights of the person concerned: Description complemented
Boîtes de messagerie vocale et télécopie > Voice Mailbox for Call Recordings > Automatic clean-up of record data: Description révisée
Réseaux publics > VoIP > Paramètres du fournisseurs VoIP > RTP > Employer la tonalité de remplacement de ligne principale: Description pour nouvelle fonction ajouté
Réseaux publics > VoIP > Paramètres du fournisseurs VoIP > Paramètres > Utiliser paramètre URI (user): Description pour nouvelle fonction ajouté
Réseaux publics > VoIP > Paramètres du fournisseurs VoIP > Paramètres > Utilisation des en-têtes Mediasec selon le projet IETF: Description pour nouvelle fonction ajouté
Réseaux publics > VoIP > Paramètres du fournisseurs VoIP > Paramètres > Déconnexion en cas de modifications NAT: Description pour nouvelle fonction ajouté
Abonnés (Abo) > COMfortel WS-500x > Settings COMfortel WS-500 > Info alerte SIP: Description pour nouvelle fonction ajouté
Abonnés (Abo) > Propriétés / Synthèse des fonctionst > Paramètres des propriétés du participant > Paramètres VoIP > Info alerte SIP: Description pour nouvelle fonction ajouté
Abonnés (Abo) > Propriétés / Synthèse des fonctionst > Paramètres des propriétés du participant > Paramètres VoIP > Format du numéro de téléphone transmis pour les requêtes LDAP: Description pour nouvelle fonction ajouté
Périphériques > Boîtes de messagerie vocale et télécopie > Settings of the Voice Mail/Fax Function > Nettoyage automatique: Description révisée
Périphériques > Boîtes de messagerie vocale et télécopie > Paramètres de la messagerie vocale > Nettoyage automatique: Description révisée
Données des utilisateurs > Données d’appel > Management Call Data > Numéro externe: Description révisée
Données des utilisateurs > Données d’appel > Call Data Column Settings > Numéro externe: Description révisée
Données des utilisateurs > Carnets d’adresses > Settings of the Contact Groups > Dernière mise à jour de Google: Description complémenté
Données des utilisateurs > Carnets d’adresses > Settings of the Contact Groups > Configurer: Remarque complémenté
Données des utilisateurs > Carnets d’adresses > Settings of the Contact Groups > Identifiants: Description révisée
Données des utilisateurs > Carnets d’adresses > Settings of the Contact Groups > Configuration: Description pour nouvelle option ajouté
Données des utilisateurs > Carnets d’adresses > Settings of the Contact Groups > Serveur LDAP: Description pour nouvelle fonction ajouté
Appendix Matériel > Buttons > Performing a Restart Immediately by Pressing a Button: Description révisée
Appendix Matériel > Buttons > Restoring Firmware at the Touch of a Button: Description révisée
Appendix Matériel > Buttons > Restore Factory Settings at the Touch of a Button: Description révisée
Voice mail and fax boxes > Voice Mailbox for Call Recordings > Automatic clean-up of record data: Description revised
Public switched tel. networks > VoIP > Settings of the VoIP Provider > RTP > Use the exchange line replacement tone: Description for new function added
Public switched tel. networks > VoIP > Settings of the VoIP Provider > Preferences > Use URI parameter (user): Description for new function added
Public switched tel. networks > VoIP > Settings of the VoIP Provider > Preferences > Use Mediasec header in acc. with IETF Draft: Description for new function added
Public switched tel. networks > VoIP > Settings of the VoIP Provider > Preferences > Deregister if there are NAT changes: Description for new function added
Subscriber (scr.) > COMfortel WS-500x > Settings COMfortel WS-500 > SIP alert info: Description for new function added
Subscriber (scr.) > Properties / Function overview > Settings of the Subscriber Properties > VoIP settings > SIP alert info: Description for new function added
Subscriber (scr.) > Properties / Function overview > Settings of the Subscriber Properties > VoIP settings > Format of transferred phone number for LDAP requests: Description for new function added
Boxes > Voice mail and fax boxes > Settings of the Voice Mail/Fax Function > Automatic clean-up: Description revised
Boxes > Voice mail and fax boxes > Settings of the Voice Mailbox > Automatic clean-up: Description revised
User data > Call data > Management Call Data > External partner: Description revised
User data > Call data > Call Data Column Settings > External partner: Description revised
User data > Address Books > Settings of the Contact Groups > Last Google update: Description complemented
User data > Address Books > Settings of the Contact Groups > Configure: Note complemented
User data > Address Books > Settings of the Contact Groups > access data: Description revised
User data > Address Books > Settings of the Contact Groups > Configuration: Description for new option added
User data > Address Books > Settings of the Contact Groups > LDAP server: Description for new function added
Appendix Hardware > Buttons > Performing a Restart Immediately by Pressing a Button: Description revised
Appendix Hardware > Buttons > Restoring Firmware at the Touch of a Button: Description revised
Appendix Hardware > Buttons > Restore Factory Settings at the Touch of a Button: Description revised
Floating user licence replaces Concurrent User License
For the following products:
For the following firmware:
Language:
For the following products:
COMfortel D-100
COMfortel D-110
COMfortel D-200
COMfortel D-210
COMfortel D-400
COMfortel D-600
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP
COMfortel M-510
COMfortel M-520
COMfortel M-530
COMfortel M-710
COMfortel M-720
COMfortel M-730
COMfortel WS-500M
COMfortel WS-500S
COMtrexx
For the following firmware:
PBX systems: as of 8.0
D-Series: as of 1.10
COMfortel-IP: as of 2.8F
COMfortel-M/WS: as of 2.39
COMtrexx: as of 1.4
Languages | Current version | ||
---|---|---|---|
Open source licenses | V21 07/2020 | ||
End User License Agreement for Software (EULA) | V02 10/2020 |
Note:
For security reasons, please be sure to update to version 8.2B or higher.
Direct access from the Internet to the web interface (via port forwarding in the router) should be switched off for security reasons. Instead, use Auerswald Remote Access (specialist dealer) or a VPN access to access remote ITC systems via the Internet.
If a downgrade below 8.2B is necessary, please contact Auerswald Support/FONtevo Support via the HelpDesk.
Exchange line substitute tone was always played
The exchange line substitute tone can now be either enabled or disabled in the provider template.
Automatic storage test did not function with unencrypted data storage device
The automatic storage test for voice mail and fax boxes now works again also with an unencrypted data storage device.
API command logged out the subscriber from all groups
A subscriber, who is member in several groups, is now logged out only from the selected group with the API command‚ incoming and outgoing logging out from group x.
'Regenerate configuration' via ARA led to incorrect voice mailbox behaviour
If an existing configuration is regenerated using the Auerswald Remote Access Server (ARA), the voice mailboxes are then still assigned to the data storage device.
Dialled mobile number displayed as "anonymous" during the call phase
When dialling a mobile number via a VoIP exchange line, the number is no longer displayed as "anonymous" during call phase.
External communication partner could not be heard
If the option 'Switch audio on call start' is enabled in a provider template, the audio signal is switched on external calls.
No more registration with the provider QSC after 90 minutes
A QSC account that has SIPS enabled, is no longer deregistered after 90 minutes.
Status messages for users were displayed cut off
Status messages when sending faxes is no longer displayed cut off for a logged in user.
No difference between internal/external calls was made
A handset registered on a COMfortel DECT IP1040 base station now differentiates again between internal and external calls.
1und1 Account registered every 60 seconds
An active 1und1 account now registeres only every 2 hours.
Dial level for France was incorrect
The dial level for France was set to 'International' on the page 'Exchange line request' and is now correctly set to 'National'.
Deactivating an external call forwarding was not possible
On a COMfortel D-400 deactivating an external call forwarding is now possible again using a key.
Request of call data list via API command was not possible
The sub admin can now again do a request of a call data list via API command.
Telephony via Telekom CompanyFlex Pure Tariff was not possible
Using the CompanyFlex Pure Tariff of the Telekom, incoming and outgoing calls are now possible.
Audio was not switched after exchange line substitute tone
If exchange line substitute tone is enabled, there is now the audio signal in both directions.
4-digit configuration could not be activated
A configuration with a 4-digit identification number can now be activated on a D-series phone.
Incorrect Status of a BLF-CF key after a PBX restart
If a PBX is restarted, there is now the correct LED status of a BLF-CF key on a COMfortel D-400.
Telephony impossible at times
If a call is rejected with the status code 404 by the exchange line, telephony is now still possible.
Languages | Current version | ||
---|---|---|---|
Instructions | V04 07/2020 | ||
Open source licenses | V21 07/2020 | ||
Advanced Information | V13 09/2020 | Online PDF | |
V13 09/2020 | Online PDF | ||
V13 09/2020 | Online PDF | ||
End User License Agreement for Software (EULA) | V02 10/2020 |
Licenses: Path adapted
Important Information
Safety information: New sorting in categories
Safety information Location Characteristics: Note about children complemented
Commissioning (COMpact 5200)
Closing the Casing: Note about strain relief complemented
Several editiorial changes
Alarm: Setting path adapted
Fixed Mobile Convergence (FMC): Description revised
activation: Description for new option added
Powering Down and Switching Off: Description revised
Ringer tones: Image for ringtone signalling added, corresponding text description removed.
Emergency Calls: Setting path adapted
Provisioning for IP Phones > Provisioning COMfortel D-series / 3600 IP: Description for COMfortel 3600 IP added
Number presentation: Description revised
Music on Hold/announcements: Setting paths adapted
Short reference > Alarm > Recording an Announcement (on an Internal Phone) / Deleting the Announcement (on an Internal Phone) / Listening to the Announcement (on an Internal Phone): Description revised due to function changes
Public switched tel. networks > VoIP > Settings of the VoIP Provider > Preferences > EarlyMedia Support: Description for new option added
Subscriber (scr.) > Features / Functional Overview > Settings of the Subscriber Properties > VoIP settings > RTP encryption: Description revised
Subscriber (scr.) > All subscribers > Settings all Subscribers > Max. duration of switched/forwarded calls: external with external (1..600 min.): Description revised
Functions > Music on Hold/announcements > Settings for Music On Hold and Announcements: Description revised
Administration > Firmware update and restart > Management of the Firmware Updates > Power down of the PBX: Description revised
Several editiorial changes
For the following products:
COMfortel D-100
COMfortel D-110
COMfortel D-200
COMfortel D-210
COMfortel D-400
COMfortel D-600
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
COMfortel 1400 IP
COMfortel 2600 IP
COMfortel 3600 IP
COMfortel M-510
COMfortel M-520
COMfortel M-530
COMfortel WS-500M
COMfortel WS-500S
For the following firmware:
TK systems: from 7.8C
D series: from 1.8A
COMfortel-IP: from 2.8G
COMfortel-M/WS: from 2.36
Languages | Current version | ||
---|---|---|---|
End User License Agreement for Software (EULA) | V01 10/2019 | ||
Open source licenses | V21 07/2020 |
Note:
For security reasons, please be sure to update to version 8.2B or higher.
Direct access from the Internet to the web interface (via port forwarding in the router) should be switched off for security reasons. Instead, use Auerswald Remote Access (specialist dealer) or a VPN access to access remote ITC systems via the Internet.
If a downgrade below 8.2B is necessary, please contact Auerswald Support/FONtevo Support via the HelpDesk.
In connection with the new LAN-TAPI version 2.4.2.12, it is possible to execute CTI functions using the telephones COMfortel D-100/D-200/D-400.
Additional Exchange Line Channels for COMpact 5200/5200R and COMpact 5500R
Additional exchange line channels can be bought for the PBXs COMpact 5200/5200R and COMpact 5500R in the Auerswald shop.
20 additional exchange line channels can be activated for the COMpact 5200/5200R and 32 additional exchange line channels for the COMpact 5500R.
Support of further Call Types on SIP Calls
Up to now, it was only distinguished between internal and external SIP calls.
From version 7.8A there is also distinguished between door, alarm and group calls. There is as well an end device evaluating this call types.
Default Size of Jitter Buffer set to 60 ms
When creating a new provider, jitter buffer is set with a time of 60 ms. Therefore, 3 (20 ms) or 2 (30 ms) RTP packets fit in the buffer.
The jitter buffer is not changed when importing a provider because the value is taken from the template.
Extension to 16 Alarm Announcements
The number of possible alarm announcements was raised from 4 to 16.
Priority Call on Do-not-Disturb through Group Rework Time was no longer possible
If a group member is put into do-not-disturb through rework time, now a priority call is possible again.
During Configuration Switching Group Members were logged in again
Using the boss/secretary function a group member that is logged out is no longer automatically logged back into the group during configuration switching.
MSN/DDI Call Forwarding with Short-Code as Destination could not be deactivated
An MSN/DDI call forwarding with short-code as destination can now be deactivated after activation.
Phone Number of Caller was not displayed after Pick-Up with COMfortel M-510
On a pick-up with a COMfortel M-510, the phone number of the caller is now displayed after successful connection.
DTMF Negotiation "A, B, C, D" could not be forwarded by the PBX
If an end device sends the DTMF negotiation "A, B, C or D", this negotiation will now be forwarded by the PBX.
BLF of a Group Speed Dialling Key did not display 'busy' on a COMfortel D-400
If a group was configured with "Busy-on-Busy busy from 1st connection" on, the status of 'busy' is now also signalled by red blinking LED.
API "Enabling CFU (saved Destination Phone Number is taken)" was not functional
An API CFU for which no destination phone number has been entered can now be activated and deactivated.
Blind Transfer to External Destination was not prevented
Blind transfer to external destination is now again prevented. That means that the subscriber receives a note that transferring to an external subscriber is not possible.
Provisioning was not possible when the Name of the PBX contained a Special Character
A COMfortel 1400 IP is now provisioned, even if the name of the PBX contains a special character.
Dialling a non-existing internal Phone Number led to Exchange Line Call
If on a PBX initialised for Greece a non-existing internal phone number is dialled, this call does not lead to an exchange line call.
No Entry could be added in the IP Routing
With an inserted NET module an entry can now be added in the IP routing.
LAN-TAPI was not automatically activated during Provisioning for D-Series
LAN-TAPI is now automatically activated by provisioning on a telephone of the D-series if PBX Call Assist is ticked off in the PBX and the desired line in the UC server is activated.
Group Member with active FMC was not considered for Busy-on-Busy
'Busy' is now signalled to an external caller, if he calls a busy group subscriber with activated FMC and the group configuration "Busy-on-Busy busy from 1st connection on".
Occasionally, no Call Tone on outgoing Call
There is now always a call tone on an outgoing call via a VoIP exchange line on a COMpact 5000.
Languages | Current version | ||
---|---|---|---|
End User License Agreement for Software (EULA) | V01 10/2019 | ||
Instructions | V04 07/2020 | ||
Open source licenses | V21 07/2020 | ||
Advanced Information | V13 09/2020 | Online PDF | |
V13 09/2020 | Online PDF | ||
V13 09/2020 | Online PDF |
Licenses: Path adapted
Important Information
Safety information: New sorting in categories
Safety information Location Characteristics: Note about children complemented
Commissioning (COMpact 5200)
Closing the Casing: Note about strain relief complemented
Several editiorial changes
Alarm: Setting path adapted
Fixed Mobile Convergence (FMC): Description revised
activation: Description for new option added
Powering Down and Switching Off: Description revised
Ringer tones: Image for ringtone signalling added, corresponding text description removed.
Emergency Calls: Setting path adapted
Provisioning for IP Phones > Provisioning COMfortel D-series / 3600 IP: Description for COMfortel 3600 IP added
Number presentation: Description revised
Music on Hold/announcements: Setting paths adapted
Short reference > Alarm > Recording an Announcement (on an Internal Phone) / Deleting the Announcement (on an Internal Phone) / Listening to the Announcement (on an Internal Phone): Description revised due to function changes
Public switched tel. networks > VoIP > Settings of the VoIP Provider > Preferences > EarlyMedia Support: Description for new option added
Subscriber (scr.) > Features / Functional Overview > Settings of the Subscriber Properties > VoIP settings > RTP encryption: Description revised
Subscriber (scr.) > All subscribers > Settings all Subscribers > Max. duration of switched/forwarded calls: external with external (1..600 min.): Description revised
Functions > Music on Hold/announcements > Settings for Music On Hold and Announcements: Description revised
Administration > Firmware update and restart > Management of the Firmware Updates > Power down of the PBX: Description revised
Several editiorial changes
For the following products:
COMfortel D-100
COMfortel D-200
COMfortel D-400
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
For the following firmware:
TK systems: from 7.6B
D series: from 1.2A
Languages | Current version | ||
---|---|---|---|
End User License Agreement for Software (EULA) | V01 10/2019 | ||
Open source licenses | V21 07/2020 |
Note:
For security reasons, please be sure to update to version 8.2B or higher.
Direct access from the Internet to the web interface (via port forwarding in the router) should be switched off for security reasons. Instead, use Auerswald Remote Access (specialist dealer) or a VPN access to access remote ITC systems via the Internet.
If a downgrade below 8.2B is necessary, please contact Auerswald Support/FONtevo Support via the HelpDesk.
Improvements
Omission of SIP Stack Type 1
Starting with the release version 7.6C 000 the SIP stack type 1 in VoIP providers is not selectable anymore. In previously configured provider templates SIP stack type 1 is automatically changed to SIP stack type 2.
Bug-fixes
Error on calls to invalid destination
An external call to an invalid destination is now displayed as "busy".
Incorrect Number Presentation on incoming calls
To a subscriber without call distribution, the first number of the used exchange line is transmitted on an outgoing external call. The call is no longer executed as call without number presentation meaning that it is no longer displayed as "anonymous".
SIP Port 5060 could not be used for NET module and CPU network interface
The SIP port 5060 can now be used exactly one time on each network interface.
Languages | Current version | ||
---|---|---|---|
Advanced Information | V12 06/2020 | Online PDF | |
V12 06/2020 | Online PDF | ||
V12 06/2020 | Online PDF | ||
End User License Agreement for Software (EULA) | V01 10/2019 | ||
Instructions | V04 07/2020 | ||
Open source licenses | V21 07/2020 |
Functions, Applications, Concepts
LAN TAPI>Explanations and Setting Options>CTI authorization code: Description for new option added
Using the Configuration Manager
Public switched tel. networks>VoIP>Settings of the VoIP Provider>RTP>maxptime: Description for new option added
Public switched tel. networks>Call distribution>Management for the Call Distribution/Settings for Call Distribution>SIP status on fallback: Description for new option added
Subscriber (scr.)>Features/Functional Overview>Settings of the Subscriber Properties>VoIP settings>Format of transferred telephone number: Note completed by D-series
Subscriber (scr.)>Features/Functional Overview>Settings of the Subscriber Properties>Basic Network Settings>CTI authorization code: Description for new option added
Groups>Features>Settings of the Group Properties>availability>Rework time: Note about COMfortel 3200/3500 complemented
Boxes>Voice mail and fax boxes>Settings of the Voice Mailbox>announcements: Link of Audio Converter adjusted
Boxes>Action URLs>Settings Action URL (HTTP Request)>Response required: Description extended
Functions>Music on Hold/announcements>Management of the Music On Hold and Announcements>Own Files: Link of Audio Converter adjusted
Administration>activation>Management Activation>Open Voucher Center: Description for new option added
Administration>Data Backup>Management of the Configuration Data>Resetting the configuration: Restoration points added to the list, they remain after reset Several editiorial changes
Licenses: Path adapted
Important Information
Safety information: New sorting in categories
Safety information Location Characteristics: Note about children complemented
Commissioning (COMpact 5200)
Closing the Casing: Note about strain relief complemented
Several editiorial changes
For the following products:
COMfortel D-100
COMfortel D-200
COMfortel D-400
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
For the following firmware:
TK systems: from 7.6B
D series: from 1.2A
Languages | Current version | ||
---|---|---|---|
End User License Agreement for Software (EULA) | V01 10/2019 | ||
Open source licenses | V21 07/2020 |
Note:
For security reasons, please be sure to update to version 8.2B or higher.
Direct access from the Internet to the web interface (via port forwarding in the router) should be switched off for security reasons. Instead, use Auerswald Remote Access (specialist dealer) or a VPN access to access remote ITC systems via the Internet.
If a downgrade below 8.2B is necessary, please contact Auerswald Support/FONtevo Support via the HelpDesk.
Improvements
CTI Support of Base Telephone Functions via Action URLs
For example:
In order to use the CTI functions, an update of the used provisioning files is necessary when the D-
series is used.
Extension of Privacy Statement according to GDPR
The privacy statement was updated according to the GDPR.
Bug-fixes
No Audio Connection when picking up the Receiver simultaneously on Group Calls
There is an audio connection, when two subscribers pick up the receiver simultaneously on a group
call.
Greece: Comfort Noise led to Audio Problems
As a result of the switchable VoIP provider options "Automatic Silence Suppression" and "Comfort
Noise Support", there are no longer audio problems.
Telephone Number was not displayed on Transfer without Announcement
The telephone number of the transferring subscriber is now displayed on a standard VoIP phone
when transferring without announcement.
Call Through out of G3 Net was not possible
Call Through out of the G3 net is now possible again.
Call Forwarding of External Phone Number caused wrong System Message
If on a SIP trunk an external phone number is forwarded with an additional number, there is no more
message about a simple malfunction in the system messages.
Greece: Phone Number displayed with one Zero too many
As a result of a missing national prefix in Greece, the phone numbers in the call data list for
COMfortel1200 IP or COMfortel WS-500 are no longer displayed with one zero too many.
France: Call Restrictor and Call Deblocker had incorrect Effects
Call restrictors and call deblockers are working correctly when dialling via a POTS or ISDN exchange
line.
Phone Number Format for CLIP no screening not configurable
In order to use FMC / multi-path call usefully, the phone number format is now configurable.
Provisioning for COMfortel WS-500 did not work for Greece
If a PBX is operated with settings for Greece, provisioning for a COMfortel WS-500 base station is
now working.
MWI Signalling did not work on COMfortel M-520
On a COMfortel M-520 MWI signalling is now also working without activated SIP comfort package.
Occasionally no Call Tone using the Provider Peoplefone
There is always a call tone for outgoing calls when calling using the provider Peoplefone.
Sub-System Operation led to cancelled Internal Calls
Sub-system operation of a COMpact 5020 on a COMpact 5200 no longer leads to cancelled internal
calls.
Telekom SIP Trunk: occasionally no Outgoing Calls possible
Outgoing calls over a Telekom SIP trunk are no longer rejected with "403 Forbidden".
No call Tone when calling abroad over a Telekom SIP Trunk
A call tone is now to be heard on outgoing calls abroad over Telekom SIP trunk.
Occasionally Cancellation of Internal Telephony
For internal VoIP telephony the destination is no longer reported as "subscriber has hung up".
Transferring with analogue subscriber was not successful
When transferring with an analogue subscriber, the dialled phone number is now processed correctly.
Languages | Current version | ||
---|---|---|---|
Advanced Information | V12 06/2020 | Online PDF | |
V12 06/2020 | Online PDF | ||
V12 06/2020 | Online PDF | ||
End User License Agreement for Software (EULA) | V01 10/2019 | ||
Open source licenses | V21 07/2020 |
Functions, Applications, Concepts
LAN TAPI>Explanations and Setting Options>CTI authorization code: Description for new option added
Using the Configuration Manager
Public switched tel. networks>VoIP>Settings of the VoIP Provider>RTP>maxptime: Description for new option added
Public switched tel. networks>Call distribution>Management for the Call Distribution/Settings for Call Distribution>SIP status on fallback: Description for new option added
Subscriber (scr.)>Features/Functional Overview>Settings of the Subscriber Properties>VoIP settings>Format of transferred telephone number: Note completed by D-series
Subscriber (scr.)>Features/Functional Overview>Settings of the Subscriber Properties>Basic Network Settings>CTI authorization code: Description for new option added
Groups>Features>Settings of the Group Properties>availability>Rework time: Note about COMfortel 3200/3500 complemented
Boxes>Voice mail and fax boxes>Settings of the Voice Mailbox>announcements: Link of Audio Converter adjusted
Boxes>Action URLs>Settings Action URL (HTTP Request)>Response required: Description extended
Functions>Music on Hold/announcements>Management of the Music On Hold and Announcements>Own Files: Link of Audio Converter adjusted
Administration>activation>Management Activation>Open Voucher Center: Description for new option added
Administration>Data Backup>Management of the Configuration Data>Resetting the configuration: Restoration points added to the list, they remain after reset Several editiorial changes
For the following products:
COMfortel D-100
COMfortel D-200
COMfortel D-400
COMmander 6000/R/RX
COMpact 4000
COMpact 5000/R
COMpact 5200/R
COMpact 5500R
For the following firmware:
TK systems: from 7.6B
D series: from 1.2A
Languages | Current version | ||
---|---|---|---|
Open source licenses | V18 05/2019 |
Note:
For security reasons, please be sure to update to version 8.2B or higher.
Direct access from the Internet to the web interface (via port forwarding in the router) should be switched off for security reasons. Instead, use Auerswald Remote Access (specialist dealer) or a VPN access to access remote ITC systems via the Internet.
If a downgrade below 8.2B is necessary, please contact Auerswald Support/FONtevo Support via the HelpDesk.
New functions:
Improvements:
Miscellaneous:
Bug-fixes:
Languages | Current version | ||
---|---|---|---|
Open source licenses | V18 05/2019 |
Note:
For security reasons, please be sure to update to version 8.2B or higher.
Direct access from the Internet to the web interface (via port forwarding in the router) should be switched off for security reasons. Instead, use Auerswald Remote Access (specialist dealer) or a VPN access to access remote ITC systems via the Internet.
If a downgrade below 8.2B is necessary, please contact Auerswald Support/FONtevo Support via the HelpDesk.
New functions:
Support of VoIP providers in Great Britain
VoIP providers in Great Britain work differently in some details than other providers in Continental Europe. Some providers can only operate without registration and assign a static IP address, which is required for establishing a call in the VIA header, in the contact header and in the SDP. These setting options are now available in the Configuration Manager for VoIP providers.
Improvements:
Bug-fixes:
Languages | Current version | ||
---|---|---|---|
Open source licenses | V18 05/2019 |
Note:
For security reasons, please be sure to update to version 8.2B or higher.
Direct access from the Internet to the web interface (via port forwarding in the router) should be switched off for security reasons. Instead, use Auerswald Remote Access (specialist dealer) or a VPN access to access remote ITC systems via the Internet.
If a downgrade below 8.2B is necessary, please contact Auerswald Support/FONtevo Support via the HelpDesk.
Improvements:
Bug-fixes: