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COMpact 5200R

The COMpact 5200R is just that, compact and easy to use but with the features of a large ICT solution in a small and convenient footprint. The COMpact 5200 is rack mounted and provides a fully integrated modular solution for your ISDN, analogue, mixed or full voip solution.

Downloads

Filter by: Show all Application Driver Tools Firmware
Designation
Operating system

COMfortel® SoftPhone

5.6.10 (Stable) | 02.09.2025
Windows 11
Windows 10 32-/64-Bit
Windows 8.1 32/64 Bit (Windows RT is not supported/wird nicht unterstützt)
Windows 8 32-/64-Bit (Windows RT wird nicht unterstützt)
Go to download

PBX Call Assist 5

V8.9.0.10946 (Stable) | 06.11.2025
Windows Server 2016
Windows Server 2019
Windows Server 2022
Windows 11
macOS 14 "Sonoma"
macOS 13 "Ventura"
Windows 10 (ab Version 1903)
Go to download

PBX Call Assist 5 Mobile

2025.10.25 (Stable) | 06.11.2025
Google Android
Apple iOS
Go to download

COMfortel® SoftPhone Mobile

1.6.0 (Stable) | 27.06.2025
Google Android
Apple iOS
Go to download

COMfortel® SoftPhone 2

1.4.0 (Stable) | 30.10.2025
macOS
Windows
Apple iOS
Google Android
Go to download

PBX Call Assist 4

V7.8.0.8453 (Stable) | 23.01.2024
Windows Server 2022
Windows Server 2019
Windows Server 2016
Windows Server 2012 R1 (limited range of functions/eingeschränkter Funktionsumfang)
Windows Server 2012 R2
Windows 11
Windows 10 32-/64-Bit
macOS Ventura (13.2)
macOS Monterey (12.6.3)
Go to download

LAN-TAPI V2.4.x.x

V 2.4.2.42 (Stable) | 25.06.2025
Windows Server 2019
Windows 10 32-/64-Bit
Windows Server 2016
Windows 11
Windows 8.1 32-/64-Bit (Windows RT is not supported)
Windows Server 2022
Go to download

Faxdrucker Treiber

V1.4.4.3 (Stable) | 25.07.2023
Windows 10 32-/64-Bit
Windows 8 32-/64-Bit (Windows RT wird nicht unterstützt)
Windows 2012 Server R1
Windows Server 2016
Windows 2012 Server
Windows Server 2008 R2
Windows 7 32-/64-Bit SP1
Windows 8.1 32-/64-Bit (Windows RT is not supported)
Windows 11
Windows Server 2012 R2
Windows Server 2022
Go to download

Sprachdatei für Voicemailboxen

20170608 (Stable) | 07.06.2017
Go to download

D-Kanal Dekoder

V2.7.10 Beta (Public Beta) | 17.01.2018
Linux (ab Kernel 2.6 getestet)
OS X El Capitan (10.11)
Windows 10 32-/64-Bit
Windows 8 32-/64-Bit (Windows RT wird nicht unterstützt)
Windows 11 (64-Bit)
Windows 2012 Server R1
Windows Server 2016
Windows 2012 Server
Windows Server 2008 R2
Windows 7 32-/64-Bit SP1
Windows 8.1 32-/64-Bit (Windows RT is not supported)
Go to download

PBX Phonebook Convert

V 1.2.0.5 (Stable) | 09.07.2015
Windows 7 32-/64-Bit SP1
Windows 10 32-/64-Bit
Windows 8 32-/64-Bit (Windows RT wird nicht unterstützt)
Windows 8.1 32-/64-Bit (Windows RT is not supported)
Go to download

COMpact 5200 Firmware

8.6C Build 000 (Stable) | 10.02.2025
Go to download

Documentations

LanguagesCurrent version
Automatic exchange line request and the fax printer driver 0816 PDF
0816 PDF
Advisory ID: Auerswald-PBX-Systems-Webinterface-20210910 V1.0 PDF
Privacy Policy V04 10/2024 PDF
Statements of conformity V04 10/2022 PDF
COMmander/COMpact PBX as a/b gateway V02 11/2022 PDF
V02 11/2022 PDF
V02 11/2022 PDF
Instructions V06 08/2023 PDF
Advanced Information V21 11/2024 Online PDF
V21 11/2024 Online PDF
V21 11/2024 Online PDF
Drilling Template 04 02/2017 PDF

Statements of conformity

Standards:
- EN 55032:2015/A11:2020 supersedes EN 55032:2015
- EN55035:2017/A11:2020 supersedes EN 55024:2010+A1:2015

COMmander/COMpact PBX as a/b gateway

General information

Instructions for COMmander/COMpact PBXs as a/b gateway on a COMtrexx


Changed descriptions

Overview of Functions

Information on the firmware version added.

Configuration of Subscribers

Information on the setting of exchange line authorisation added.

Instructions

General Information

Instructions for COMpact 5200/5200R/5500R from firmware version 8.4


Changed descriptions

Important Information

Declaration of conformity: manufacturer and website added

Internet and VoIP Terminals as well as PC at the Ethernet Port

Updated list of Connection possibilities: IP-DECT server, Standard VoIP telephones

Several editiorial changes

Advanced Information

General Information

Help/Instructions for COMpact 5200/5200R/5500R as of firmware version 8.6B


New descriptions

The current Version 8.6

Information on the new firmware version


Changed descriptions

COMfortel SoftPhone 2

New option.

Provisioning files for D-Series and WS-Series

New option.

Configurable exchange line replacement tone

New option.

Registration address proxy server for COMfortel SoftPhones

New option.

NAT traversal

New additional settings.

Synchronisation with a Google account

Improved security.

Public holidays during configuration switchover

Note added.

Macro speed dial number with suffix

Note added.

COMfortel WS-IP handsets for address books/contact group authorisations

Note added.


Several corrections

Privacy Policy

For the following products:

  • COMmander 6000/R/RX
  • COMpact 4000
  • COMpact 5000/R
  • COMpact COMpact 5200/5200R/5500R

Language:

  • German
  • English
  • French

FAQs

Filter by: Show all VoIP provider Operation Hardware General VoIP VoIP subcribers Network Operation Software LAN-TAPI

The COMfortel SoftPhone can only be used if the internal registrar is set to LAN1.

The required settings are described in the respective help for the telecommunications systems.

Requirements

  • Each user must have a valid PBX Call Assist 5 license with active software maintenance.
  • The UCServer must be on the latest release (version 8.8.3 or higher).
  • The UCServer's operating system is MS Windows Server 2016 or higher. The .NET Framework 4.8 is installed.
  • The UCServer must be accessible from the internet:

via UCConnect / Mobility Services (a paid additional service from Estos)

- or -

configured according to the Estos best practice article https://support.estos.de/en/procall-enterprise/best-practice-ucserver-fuer-procall-mobile-apps-einrichten

 

Compatible web browsers

Chromium-based browsers, for example:

  • Google Chrome™
  • Microsoft® Edge
  • Mozilla Firefox®
  • Apple Safari

The following are not supported:

  • Microsoft® Internet Explorer
  • Google Chrome or Mozilla Firefox on mobile devices such as iOS
  • Old versions of Microsoft® Edge (without Chromium)

 

PBX Call Assist Web does not support use on mobile devices such as smartphones or tablets running Android or iOS.
The respective PBX Call Assist Mobile App (for Android or iOS) should be used.

Note: The PBX Call Assist Client for Windows should be closed before using PBX Call Assist Web, if necessary.

Port Forwarding

The PBX Call Assist Web WebRTC application runs as a website (https://auerswald.procall.de) within a web browser and is delivered via the https protocol. This requires the https port (443, outbound) to be forwarded.
In summary, the most common port forwarding requirements for WebRTC are:

  • Ports 80 and 443 for signaling
  • Port 3478 (UDP and possibly TCP) for STUN
  • Port 5349 (TCP) for STUN over TLS
  • Ports for TURN relays, if required