At Auerswald, we take communication to a whole new level. With the COMuniq DialoX AI platform, you can improve the caller experience for your customers. Staff shortages and long waiting times are a thing of the past. Smart bots answer your calls and ask the caller about their request. If desired, the bot can answer simple questions itself or arrange an appointment. For more complex issues, the call is forwarded to the appropriate person. Alternatively, the request can also be transferred to a chat (e.g., WhatsApp) and processed there.
COMuniq DialoX enables medium-sized companies to make their workflows significantly more efficient. The use of AI triggers numerous functions in the call flow (e-mail, appointments, answering questions, forwarding), which greatly simplify business processes and are a real benefit in times of skilled labor shortages. COMuniq DialoX provides ready-made bots that can be used immediately without any development effort on your part – for tasks such as scheduling appointments, accepting inquiries, or routine activities in service processes.
Connections to existing CRM or ticket systems and databases are possible by scripting your own API interfaces.
Fully modular, expandable VoIP device for 19" racks with up to 32 channels to service provider and 112 subscribers
Fully modular rack-mounted VoIP communications server with up to 20 channels to service provider, 50 subscribers max. and 5 slots
High-level design – COMfortel D-600, the premium SIP device
High-level design – COMfortel D-600, the premium SIP device
Office or home office – the COMfortel D-400 SIP phone is the professional choice
Office or home office – the COMfortel D-400 SIP phone is the professional choice
Professional SIP-Phone – amazing range of premium functions despite almost entry-level price
The tough one: designed for challenging working environments
The elegant one: compact, well-designed, and powerful
Minimalist design with professional sound
Office or home office – the COMfortel D-400 SIP phone is the professional choice
High-level design – COMfortel D-600, the premium SIP device
Entry level terminal with professional feature set that quickly proves its worth in demanding everyday use
Professional SIP-Phone – amazing range of premium functions despite almost entry-level price
The elegant one: compact, well-designed, and powerful
The single-cell IP DECT system that can handle so much more when needed
The tough one: designed for challenging working environments
Customer requirements for communication solutions are constantly increasing and with them the complexity and scalability of ITC systems. Project planning therefore takes up more and more time. Here, the free Sales Configurator offers a simple and fast solution. It gives you the opportunity to efficiently plan communication solutions and create project planning proposals.
