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COMfortel® D-400

The COMfortel D-400 combines the practical design and elegant minimalism of the D series with the functional range of a professional communication solution for the highest demands. This guarantees impressive performance and maximum efficiency in everyday business.

High-resolution 4.3" TFT display with capacitive touch function, HD audio quality thanks to wideband and a headset connection with DHSG/EHS support for free hands when making calls – the COMfortel D-400 leaves nothing to be desired.

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Designation
Operating system

V1.6A00000 (Stable) | 09.10.2020
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Documentations

LanguagesCurrent version
Advanced Information V04 10/2020 Online PDF
V04 10/2020 Online PDF
V04 10/2020 Online PDF
Instructions V01 10/2019 PDF
Quick Guide V01 12/2019 PDF
Statements of conformity D-400 V01 03/2019 PDF

Advanced Information

FUNCTIONS AND APPLICATIONS

Reset to default > Configuration: Description for new function added

Call Completion: Description for new function added

Bluetooth: Description for new function added

Device Information: Description for new function added

Identities > General: Description revised

Camera: Description for new function added

Contacts: Description revised due to function changes

Logging: Description for new function added

Call bindings: Description for new function added

Sound > Priority for defining ringtones: Description for new function added

BASIC KNOWLEDGE

Rear View: Description revised due to function changes

USING THE WEB INTERFACE

Dashboard: Setting path adapted

Dashboard > Status information > Update system version / Bootloader version: Description for new option added

Dashboard > Device name: Description for new function added

Identities > Basic Network Settings > Ringer Tone: Description for new option added

Identities > Registrar > Port: Note about different entries added

IP camera: Description for new function added

Update: Setting path adapted

Update > Restart and factory reset: Description for new function added

Network > IPv6 > IPv6 mode: Description revised due to function changes

Network > IPv6 > Privacy Extensions: Description for new option added

Telephony > Call signalling > Call Completion: Description for new function added

Telephony > Call settings > Call signalling > Call Completion: Description for new function added

Telephony > Call bindings: Description for new function added

Ringtones: Description for new function added

User > Settings > Password: Description revised

Access > Action URL > Action URL server: Description revised

Access > Logging: Description for new function added

USING THE TELEPHONE

Basic Knowledge > Display > Display overview > Call bindings: Description for new function added

Basic Knowledge > Display > System icons > Call Completion / Headset / Bluetooth: Figures added

Settings > Network > IPv6 Settings > IPv6 mode: Description revised due to function changes

Settings > Network > IPv6 Settings > Privacy Extensions: Description for new option added

Settings > Telephony > Call Completion: Description for new function added

Settings > Telephony > Call bindings: Description for new function added

Settings > Identities > Options for experts > Ringer Tone: Description for new function added

Settings > Bluetooth: Description for new function added

Settings > Sound > Ringtones by call type: Description for new function added

Settings > Camera: Description for new function added

Settings > Update: Setting path adapted

Settings > Update > Restart phone / Reset to default: Description for new function added

Settings > About phone > Device name: Description for new function added

GLOSSARY

Bootloader: Description for new function added

Build number: Description for new function added

EHS: Description revised

Several editiorial changes

Advanced Information

FUNCTIONS AND APPLICATIONS

Reset to default > Configuration: Description for new function added

Call Completion: Description for new function added

Bluetooth: Description for new function added

Device Information: Description for new function added

Identities > General: Description revised

Camera: Description for new function added

Contacts: Description revised due to function changes

Logging: Description for new function added

Call bindings: Description for new function added

Sound > Priority for defining ringtones: Description for new function added

BASIC KNOWLEDGE

Rear View: Description revised due to function changes

USING THE WEB INTERFACE

Dashboard: Setting path adapted

Dashboard > Status information > Update system version / Bootloader version: Description for new option added

Dashboard > Device name: Description for new function added

Identities > Basic Network Settings > Ringer Tone: Description for new option added

Identities > Registrar > Port: Note about different entries added

IP camera: Description for new function added

Update: Setting path adapted

Update > Restart and factory reset: Description for new function added

Network > IPv6 > IPv6 mode: Description revised due to function changes

Network > IPv6 > Privacy Extensions: Description for new option added

Telephony > Call signalling > Call Completion: Description for new function added

Telephony > Call settings > Call signalling > Call Completion: Description for new function added

Telephony > Call bindings: Description for new function added

Ringtones: Description for new function added

User > Settings > Password: Description revised

Access > Action URL > Action URL server: Description revised

Access > Logging: Description for new function added

USING THE TELEPHONE

Basic Knowledge > Display > Display overview > Call bindings: Description for new function added

Basic Knowledge > Display > System icons > Call Completion / Headset / Bluetooth: Figures added

Settings > Network > IPv6 Settings > IPv6 mode: Description revised due to function changes

Settings > Network > IPv6 Settings > Privacy Extensions: Description for new option added

Settings > Telephony > Call Completion: Description for new function added

Settings > Telephony > Call bindings: Description for new function added

Settings > Identities > Options for experts > Ringer Tone: Description for new function added

Settings > Bluetooth: Description for new function added

Settings > Sound > Ringtones by call type: Description for new function added

Settings > Camera: Description for new function added

Settings > Update: Setting path adapted

Settings > Update > Restart phone / Reset to default: Description for new function added

Settings > About phone > Device name: Description for new function added

GLOSSARY

Bootloader: Description for new function added

Build number: Description for new function added

EHS: Description revised

Several editiorial changes

Advanced Information

FUNCTIONS AND APPLICATIONS

Reset to default > Configuration: Description for new function added

Call Completion: Description for new function added

Bluetooth: Description for new function added

Device Information: Description for new function added

Identities > General: Description revised

Camera: Description for new function added

Contacts: Description revised due to function changes

Logging: Description for new function added

Call bindings: Description for new function added

Sound > Priority for defining ringtones: Description for new function added

BASIC KNOWLEDGE

Rear View: Description revised due to function changes

USING THE WEB INTERFACE

Dashboard: Setting path adapted

Dashboard > Status information > Update system version / Bootloader version: Description for new option added

Dashboard > Device name: Description for new function added

Identities > Basic Network Settings > Ringer Tone: Description for new option added

Identities > Registrar > Port: Note about different entries added

IP camera: Description for new function added

Update: Setting path adapted

Update > Restart and factory reset: Description for new function added

Network > IPv6 > IPv6 mode: Description revised due to function changes

Network > IPv6 > Privacy Extensions: Description for new option added

Telephony > Call signalling > Call Completion: Description for new function added

Telephony > Call settings > Call signalling > Call Completion: Description for new function added

Telephony > Call bindings: Description for new function added

Ringtones: Description for new function added

User > Settings > Password: Description revised

Access > Action URL > Action URL server: Description revised

Access > Logging: Description for new function added

USING THE TELEPHONE

Basic Knowledge > Display > Display overview > Call bindings: Description for new function added

Basic Knowledge > Display > System icons > Call Completion / Headset / Bluetooth: Figures added

Settings > Network > IPv6 Settings > IPv6 mode: Description revised due to function changes

Settings > Network > IPv6 Settings > Privacy Extensions: Description for new option added

Settings > Telephony > Call Completion: Description for new function added

Settings > Telephony > Call bindings: Description for new function added

Settings > Identities > Options for experts > Ringer Tone: Description for new function added

Settings > Bluetooth: Description for new function added

Settings > Sound > Ringtones by call type: Description for new function added

Settings > Camera: Description for new function added

Settings > Update: Setting path adapted

Settings > Update > Restart phone / Reset to default: Description for new function added

Settings > About phone > Device name: Description for new function added

GLOSSARY

Bootloader: Description for new function added

Build number: Description for new function added

EHS: Description revised

Several editiorial changes

FAQs

  • Determine the MAC address of the telephone.

    This is located on the packaging and back of the phone.

  • Create a VoIP subscriber with the device type "Standard VoIP telephone" in the configuration manager of the PBX under "Subscribers -> Phone numbers" and assign the corresponding MAC address to it or enter the MAC address.
  • Create a provisioning file for the device type "COMfortel D-Series" on the PBX under "Subscriber -> IP Provisioning -> File Management" and grant the subscriber access authorization.
  • Now connect the telephone. It is now assigned the corresponding settings from the assigned provisioning file and is then ready for use.

Starting with Telephone Firmware 1.4A and System Firmware 7.6B, it is possible to initiate dialling on D-Series telephones using action URLs.

If the telephone is not provisioned via the PBX, the following has to be regarded for manual setup:

  • The web server must be activated on the phone under "Menu -> Settings -> Access".
     
  • The first time the web server is accessed, the admin password must be changed.
     
  • Under "Access" the option "Allow Action URLs" must be activated and a token must be generated.
    "Action URL Server" is not required.
     
  • Copy the generated token and insert it on the PBX in the subscriber's properties under "Basic settings" as "CTI authorization code" (this is only available for subscribers with device type "Standard VoIP phone").