Why was support for Microsoft's ActiveSync discontinued?

In the spirit of best serving our customers’ safety and security, we have decided to remove support for Microsoft’s ActiveSync protocol; this was available as an optional feature for some COMfortel devices.

Microsoft has begun phasing out external support of said protocol, and more importantly has publicly announced several security concerns regarding ActiveSync itself.

While Auerswald cannot promise extending support to replacement protocols—primarily because Microsoft has not yet fully implemented support for newer sync services such as Microsoft 365—we are always following the needs of our customers and will continue to explore future sync service options.

We highly recommend continuing to deploy updates to your Auerswald/FONtevo devices, as withholding security updates can cause fundamental service outages and liabilities.