Product status End-of-Support
If there is a software care contract (direct, individual agreement with the reseller) for your COMtrexx, it is guaranteed that we will continue to provide the latest versions for the system.
Product status End-of-Service: Mrz 2029
Technical advice no longer possible
Productstatus End-of-Repair: Mrz 2029
Repair service no longer possible
| Languages | Current version | ||
|---|---|---|---|
| Operation Instructions | V13 06/2025 | Online PDF | |
| V13 06/2025 | Online PDF | ||
| COMtrexx Control Center - Operation Manual | V07 12/2024 | Online PDF | |
| V07 12/2024 | Online PDF | ||
| COMtrexx Control Center - Privacy Policy | V04 10/2024 | ||
| Privacy Policy | V09 10/2024 | ||
| COMmander/COMpact PBX as a/b gateway | V02 11/2022 | ||
| V02 11/2022 | |||
| V02 11/2022 | |||
| Instructions | V05 11/2023 |
General information
Help/Instructions for COMtrexx from firmware version 2.4.6
Changed descriptions
Updated/extended addresses.
Updated/extended information on multi-level call forwarding and call forwarding loops.
Updated information on the changed web interface.
Updated information on the changed setting.
Removed descriptions
Query and programming digit sequences no longer supported removed.
General information
Instructions for COMmander/COMpact PBXs as a/b gateway on a COMtrexx
Changed descriptions
Information on the firmware version added.
Information on the setting of exchange line authorisation added.
General information
Help/Instructions for COMtrexx from firmware version 2.0
Editiorial changes
Links to COMtrexx support and COMtrexx help with improved and comprehensive information.
Additional languages.
For the following products:
For the following firmware:
Language:
The required settings are described in the respective help for the telecommunications systems.
Requirements
via UCConnect / Mobility Services (a paid additional service from Estos)
- or -
configured according to the Estos best practice article https://support.estos.de/en/procall-enterprise/best-practice-ucserver-fuer-procall-mobile-apps-einrichten
Compatible web browsers
Chromium-based browsers, for example:
The following are not supported:
PBX Call Assist Web does not support use on mobile devices such as smartphones or tablets running Android or iOS.
The respective PBX Call Assist Mobile App (for Android or iOS) should be used.
Note: The PBX Call Assist Client for Windows should be closed before using PBX Call Assist Web, if necessary.
Port Forwarding
The PBX Call Assist Web WebRTC application runs as a website (https://auerswald.procall.de) within a web browser and is delivered via the https protocol. This requires the https port (443, outbound) to be forwarded.
In summary, the most common port forwarding requirements for WebRTC are:
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