Big support for small hotels
"Our company was founded by my grandfather and I have been managing it for 26 years now. During this time, living standards have naturally changed several times over, but we were able to make the large technical leap by purchasing a PBX by purchasing a PBX and the appropriate desk and mobile phones (COMpact 5200 and some models of the COMfortel family). Although we only have 8 rooms, checking guests in and out was extremely time-consuming. Now it is all done by phone, meaning that even the cleaners know immediately where they can simply enter. Telephone charges are also billed automatically and are entered directly on the invoice. Wake-up calls are sent automatically and are extremely easy to program. The best thing about it however is that there is now no need for someone to stand at reception at all times. If a guest calls, they get through immediately and hear a nice greeting. The call is then forwarded to a cordless telephone and answered in person by me or an employee. The investment has paid off several times over for me: we now have better control of telephone costs and the difference in the workload simply cannot be compared. I would also like to thank the specialised dealer for extremely good advice and the perfectly executed installation."