Languages | Current version | ||
---|---|---|---|
Statements of conformity | V04 01/2025 | ||
Open source licenses COMfortel WS-500 | V2.61.0 | Online | |
Site Planning and Measurement Guide, Instructions Measurement Case | V01 09/2019 | ||
Instructions | V05 01/2022 |
Instructions for COMfortel WS-500S/500M from firmware version 2.39
Declaration of conformity: manufacturer and website added
Requirements:
PBX firmware 8.2 or newer
COMfortel WS-500x firmware 2.48 or newer
To use the alarm-messaging or alarm-messaging-location features, the provisioning file for the COMfortel IP DECT system must be supplemented in the telephone system.
Switching on the function:
<!-Switch on alarm messaging and location for all handsets--->.
<oper name="set_hs_aml" value="@">
<param name="LocationAML" value="1"/>
<param name="MessagingAML" value="1"/>
</oper>
OR
<!-- for individual handsets -->
<oper name="set_hs_aml" value="IPUI des Handsets">
<param name="LocationAML" value="1"/>
<param name="MessagingAML" value="1"/>
</oper>
Activate alarm server certificate:
<oper name="set_uci">
<param name="mosquitto.listener.enabled" value="1" />
</oper>
Release of the ring tones in the COMfortel DECT handset:
<settings version="1.0" productID="e2">
<param name="AmlGlobal.0.HottestAlertNameHigh" value="High prio"/>
<param name="AmlGlobal.0.HottestAlertNameMid" value="Medium prio"/>
<param name="AmlGlobal.0.HottestAlertNameLow" value="Low prio "/>
</settings>
If SIP text messages are to be displayed (e.g. with the call systems GIRA 834 Plus and Hospicall P3 or P7), the following must be added:
<!-- Set display name, priority, display duration, message memory duration and ringtone. -->
<param name="SipProvider.0.AML_TitleText" value="GIRA Rufsystem"/>
<param name="SipProvider.0.AML_Prio" value="3"/>
<param name="SipProvider.0.AML_PresentationTimer" value="10"/>
<param name="SipProvider.0.AML_TTL" value="3600"/>
<param name="SipProvider.0.AML_AlertInfo" value="msg_melody_mid"/>
Assigning the AM and AML licenses
Download PDF (German) for setting up the messaging interfaces for the COMfortel® IP-DECT system and the COMfortel® D series via COMtrexx® autoprovisioning
Workaround for the COMfortel IP-DECT system
With firmware 2.53 the number of AM and AML licenses present in the COMfortel IP DECT system is checked. If no licenses or less licenses than handsets are active in the system, in rare cases an error message appears in the handsets after some time. In addition, this instruction saves the manual assignment of AM and AML licenses to the handsets in the DECT Manager.
You can remedy this with this workaround:
Please create a new template for COMfortel WS-500 in the phone system. Then click on Edit.
In the provisioning file, search for „<!—Enable AML for all connected handsets".
Change these parameters:
<param name="LocationAML" value="0"/>
<param name="MessagingAML" value="0"/>
In the PBX, assign the provisioning file to the DECT manager. Perform provisioning. Open the provisioning file again.
Now the tag must be commented out:
Please cut out „-->“ in the first line.
<!-- Enable AML for all connected handsets -->
<oper name="set_hs_aml" value="$(m5x0.ipui)">
<param name="LocationAML" value="0"/>
<param name="MessagingAML" value="0"/>
</oper>
And add at the end of the tag
<!-- Enable AML for all connected handsets
<oper name="set_hs_aml" value="$(m5x0.ipui)">
<param name="LocationAML" value="0"/>
<param name="MessagingAML" value="0"/>
</oper>
-->
Perform provisioning.
Subsequently, in the DECT Manager under
Settings -> Handsets
Edit the appropriate handsets and enable and save messaging:
Messaging -> Yes
Setting up the alarm-messaging or alarm-messaging-location function via provisioning
Important: Do not connect the base station to the local network (LAN) until you have completed Step 4. Provisioning cannot be initiated automatically if the base station is connected before then.
Note: If LDAP is set up and selected, the provisioning process copies the PBX telephone book (also called a "directory") to the template in all the handsets.
When installing DECT base stations, the following must be taken into account:
Always mount base stations on interior walls for radio coverage within the building.
The optimum mounting height of a base station is between 1.8 and 3 m, depending on the room height. If you mount the base stations lower, interference from furniture or moving objects may occur. A minimum distance of 0.50 m from the ceiling should be maintained.
It is recommended that all base stations be mounted at the same height.
Do not mount the base station in false ceilings, cupboards or other enclosed fixtures. Depending on the materials used, this can significantly reduce radio coverage.
The base station should be mounted vertically.
The location and orientation of the installed base station should be identical to the position considered optimal for measurement.
Avoid the immediate vicinity of cable ducts, metal cabinets and other large metal parts. These can reduce radiation and introduce interference signals. You should keep a minimum distance of 50 cm.
Prerequisites:
You need a firmware version 7.8A or newer AND a DECT base firmware 2.26.0 or higher to uses this
feature!
In Firmware versions prior to 7.8A the priovisioning file do not contain the necessary information to
enable distincgge ringing.
Starting with version 7.8A-000 the file contains information, but the information is disabled by default to
avoid errors and warnings while provisioning a WS500x base with a firmware version older than V2.26.0.
To enable this feature you have to:
You can now store your new configuration file. This will automatically trigger the provisioning
process.
After successfull provisioning, you have to re-register all of your handsets . Only now the new
ringtone settings are shown in the menu of the handset. You can have to manually choose your
favorite ringtone for each calltype on every device.