COMfortel® D-200

Sophisticated design, illuminated display, four softkeys and six self-labelling function keys – at first glance you're dealing with the little brother D-100.

But the decisive difference is in the details and the COMfortel D-200 easily plays along with its bigger brothers: by connecting up to three COMfortel D-XT20 expansion modules, the slim IP phone becomes a professional communications centre with 66 freely programmable function keys and three high-resolution 4.3" displays for highly efficient work in daily business.


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Operating system

V2.2B00000 (Stable) | 15.08.2022
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LanguagesCurrent version
Advanced Information V08 05/2022 Online PDF
V08 05/2022 Online PDF
V08 05/2022 Online PDF
Statements of conformity D-100 / D-200 / D-Mount V03 10/2022 PDF
Quick Guide V02 02/2021 PDF
Instructions V03 03/2021 PDF

Advanced Information

General Information

Help/Instructions for phones of the COMfortel D-Serie from firmware version 2.2

New descriptions

Information on release 2.2

Contains information about the new firmware version

COMfortel D-XT20(i)

New function

The function key icons can be displayed or hidden on the COMfortel D-XT20(i) key extension modules.


New function

Park position

New function

Display of the SIP display name

Changed description


New function

Gesture control can be used to switch between two different views.

Web interface: show/hide menu items

Extended function

Changed descriptions

Function keys

The entries have been added:Bluetooth,Relays,Park position, Status displayflashing yellow/shining yellow.


The entry for the LDAP server's default port has been adjusted.

Migration settings

Note on phone behaviour during an update/backup

System icons

New icons:Exchange Line,Group

Call bindings

Example added

Several editiorial changes

Advanced Information

General Information

Help/instructions for phones of the COMfortel D-Serie from firmware version 2.0

New descriptions

Information on release 2.0

Contains information about the new firmware version


New function.

Play popup notification sound: New setting for the configuration.


New function.

Beep when connecting: New setting for the configuration.

Interrupt active calls: New setting for the configuration.

User roles and permissions

New function.


New function.

Changed descriptions

Speed dial

New parameter InterCom.


New settings for register and subscription.

New status bars.

Backup and restore

Note on possible hazards.


Note on paired devices.

Function keys

Note for handling after a firmware update.


Extended function.

Jitter buffer

Extended function.


Extended function.

ICE: New setting for the configuration.


Action URL

Data is not sent but received.

Several editiorial changes.

Statements of conformity D-100 / D-200 / D-Mount


  •  EN55032:2015/A11:2020 replaces EN 55032:2015
  •  EN55035:2017/A11:2020 replaces EN 55024:2010+A1 :2015

Quick Guide


COMfortel D-110/210 added

Basic information

Scrolling: Description for new function added

Device Overview

Right and left function keys next to the display (x3 on each side), with LED: Description for new function added

Several editiorial changes


Important Information

Technical Data > USB connectionCOMfortel D-XT20i added

Several editiorial changes


  • Determine the MAC address of the telephone.

    This is located on the packaging and back of the phone.

  • Create a VoIP subscriber with the device type "Standard VoIP telephone" in the configuration manager of the PBX under "Subscribers -> Phone numbers" and assign the corresponding MAC address to it or enter the MAC address.
  • Create a provisioning file for the device type "COMfortel D-Series" on the PBX under "Subscriber -> IP Provisioning -> File Management" and grant the subscriber access authorization.
  • Now connect the telephone. It is now assigned the corresponding settings from the assigned provisioning file and is then ready for use.

As an example, the assignment of a key with the "Speed dialling" function:

  • The key assignment is possible under "menu -> Settings -> Function keys".
  • Select a level and key for the assignment.- Select the desired function, in this case "Speed dial".
  • If required, enter a label under "Key label" and confirm with the "OK"-key.
  • Enter the desired phone number (internal/external) under "Number/URI" and confirm with the "OK"-key.

    Text entry is active by default. To enter digits, either press the key repeatedly until the digit is selected or hold it down to select the digit immediately.
  • Under "Identity", select the identity for which the key is to be used and confirm with the "OK"-key.
  • Confirm with "OK" on the display and either select another key for assignment or exit the menu with the "Back-" or "Home"-key.

Starting with Telephone Firmware 1.4A and System Firmware 7.6B, it is possible to initiate dialling on D-Series telephones using action URLs.

If the telephone is not provisioned via the PBX, the following has to be regarded for manual setup:

  • The web server must be activated on the phone under "Menu -> Settings -> Access".
  • The first time the web server is accessed, the admin password must be changed.
  • Under "Access" the option "Allow Action URLs" must be activated and a token must be generated.
    "Action URL Server" is not required.
  • Copy the generated token and insert it on the PBX in the subscriber's properties under "Basic settings" as "CTI authorization code" (this is only available for subscribers with device type "Standard VoIP phone").