Best Practice

Telecommunication solutions for agencies and law firms – Legal firm

Justly valued by legal firms when it comes to technology

Employees: 6

"We sometimes wonder how we actually managed to organise work in the law firm before we had the COMpact 5200R installed last year. The first good news was that we could continue to use our existing analogue lines. One point to the new PBX. The 'automatic switchboard' that connects every client directly to the right contact is also particularly useful. And, with the connection of our software to the PBX via PBX Call Assist 3, we were able to kill several birds with one stone: information on the current situation is provided during client calls and is also supported in reporting. The data collected from every telephone call includes the call charge as well as the duration of the call, and we can now simply assign this to each client – this is literally a valuable basis for accounting."

Sven v. D.
Law Firm Partner