PBX Call Assist 5

The perfect add-on for flexible and mobile working

Brings together what belongs together: Your internal and external telephony in one application.

For more flexible working
With PBX Call Assist, you can expand Auerswald PBX systems and increase the productivity and accessibility of your employees - no matter where they work from.
For more efficient communication
Thanks to the newly added Microsoft Teams app, phone calls can be initiated directly from Microsoft Teams. The user only uses a single communication channel for telephony and chat, thereby increasing his/her work efficiency.
For higher cost savings potential
Thanks to the integration via the Teams app on the Windows PC, there are no additional costs for neither Session Border Controller (cloud or on-prem) nor Microsoft telephony licenses.
For better investment protection
Software maintenance and full functionality including Microsoft Teams app covered until December 31, 2024

Versatile communication channels for a modern work environment

No matter where you work - in the office, from home or on the move - PBX Call Assist offers you always the convenience for an easy and secure communication, regardless of your location

Computer Telephony Integration (CTI)
Control your calls with just a few clicks directly from your PC. There is no need to enter phone numbers manually - this is convenient and saves time.

Smartphone integration with Bluetooth
Use the CTI functionality also to manage your smartphone. This connection enables you, among other things, to have seamless call management via a headset connected to the PC.

Video chat

The integrated WebRTC-based video chat allows you to talk face-to-face with your colleagues.

Simply share – screen sharing
Show your latest presentations, documents, images or videos and visually integrate your internal meeting partners for efficient collaboration with easy screen sharing.

Instant Messaging (Chat)
For quick and easy coordination among each other – the chat function allows you to exchange messages.

Compatible with the following ITC systems

COMpact 5500R

Fully modular, expandable VoIP appliance for 19" rack.

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COMpact 5200R

Fully modular communication server (VoIP, ISDN, POTS) for 19" racks.

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COMpact 5200

Fully modular communication server (VoIP, ISDN, POTS) for wall mounting.

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COMpact 4000

Partially modular, compact ITC system (VoIP, ISDN, POTS) for wall mounting.

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COMtrexx® Flex

Future-proof PBX appliance with optional legacy interface for up to 250 users.

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COMtrexx® VM

Hardware independent soft PBX solution for up to 250 users.

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COMtrexx® Advanced

Ultimate performance COMtrexx Appliance

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COMtrexx® Next

The smallest COMtrexx appliance with the full range of Soft PBX features.

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COMtrexx® Business

Large ICT all-rounder with legacy interfaces for up to 150 users.

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COMmander® 6000R

Fully modular ISDN/VoIP communication server for 19" racks.

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COMmander® 6000RX

Fully modular ISDN/VoIP communication server for 15 modules.

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