Interactive and agile communications solutions are defining the basis for a flexible and mobile work environment. PBX Call Assist will extend your Auerswald PBX phone system with a reliable component to create a single platform for all communication within the company.
100 % Flexibility
PBX Call Assist provides his users with a maximum of flexibility within the chosen work environment. Platform-independent and device-spanning desktop and mobile clients for:
Presence management for efficient communication
At a glance, the integrated presence management shows you the availability of team members as well as contacts and helps you to choose the most useful communication channel. The Microsoft Teams integration enables a mutual comparison of presence and call status.
Digital transformation changes the way we work - PBX Call Assist supports you and your teams in working together both flexibly and efficiently, even in your home office - interactively and from any location.
No matter where you work - in the office, from home or on the move - PBX Call Assist offers you always the convenience for an easy and secure communication, regardless of your location
Computer Telephony Integration (CTI)
Control your calls with just a few clicks directly from your PC. There is no need to enter phone numbers manually - this is convenient and saves time.
Smartphone integration with Bluetooth
Use the CTI functionality also to manage your smartphone. This connection enables you, among other things, to have seamless call management via a headset connected to the PC.
Simply share – screen sharing
Show your latest presentations, documents, images or videos and visually integrate your internal meeting partners for efficient collaboration with easy screen sharing.
Instant Messaging (Chat)
For quick and easy coordination among each other – the chat function allows you to exchange messages.
Fully modular communication server (VoIP, ISDN, POTS) for wall mounting.
Partially modular, compact ITC system (VoIP, ISDN, POTS) for wall mounting.
Large ICT all-rounder with legacy interfaces for up to 150 users.
Hardware independent soft PBX solution for up to 250 users.
Ultimate performance COMtrexx Appliance