Support

Bug fixes and improvements:

• EWS calendar cannot connect to UCServer because of UCServer Admin Password
• Offline Journal active
• Client Installation: was only German/English selectable
• server: Incorrect presence due to uncleaned logins
• When dragging a LiveChat license an unknown error occurs
• Fixed licenses problem
• If SIP Line State is down, you may not be able to call it out afterwards
• Plantronics Hub 3.13.0 Call control not possible (fixed with Plantronics HUB 3.13.1)

Known issues and limitations :

• Double conversation window when paired via Bluetooth
  If you use the iOS app and at the same time activate the Bluetooth integration, you will see the double faulty call window in the Windows client. Recommendation: Disable Bluetooth integration.
   
• Connecting the UCServers to UCConnect via a web proxy is not possible
  If the UCServer is used behind a web proxy, the connection to UCConnect is not possible.
   
• Incompatibility of 32-bit Access Database Engine on 64-bit Windows systems
  If the UCServer is installed on 64-bit architecture, ensure that no 32-bit Access Database Engine driver is installed in the system. The problem usually occurs when Office 32-bit is installed on the system or is subsequently installed. The 64-bit Access Database Engine installation file can be found in the subdirectory "Sup-portfiles" of the UCServer installation directory (normally C:\Program Files\estos\UCServer).
   
• Server components on Microsoft Windows client operating systems
  The number of connections to a client operating system is limited by the Microsoft EULA. Before you install the UC server on a client operating system, make sure that the number of connections is not exceeded (multiple network connections). Microsoft license terms: http://www.microsoft.com/de-de/useterms/
   
• Limited docking capability for multiple monitors
  When using multiple screens, it is only possible to dock the monitor at the outer edges of the entire area.
   
• Restrictions on screen sharing and UAC dialogs
  During screen sharing, increased rights (UAC dialog) cannot be granted from the remote page. Operation of the UAC dialog must be carried out by the releasing user.
   
• Limitations of Citrix Application Sharing/TerminalServer RemoteApp
  • When using the application release, it is not possible for ProCall to perform a hot-key selection for technical reasons
  • Likewise, it is also not possible to dock the monitor .
  • Integration with Bluetooth cannot be used.
   
• When copying chat content, several blank spaces precede each word
  If a line is highlighted and copied in an open chat window, then 2 blank lines are copied in advance.
   
• With the softphone, only the first CWE is loaded
  The following registry keys do not work for the call window extension (CWE) on the softphone.
  • {{ConversationWindowURL2}}
  • {{ConversationWindowURL3}}
   
• Active Directory Tools must be installed on the schema master
  The setup of the Active Directory tools allows you to install the schema extension on a ma-chine that is not the schema master, even though the schema master is identified and dis-played in one of the dialogs.