Support

Bug Fixes

Online name search

The online name search with the provider Herold (Austria) did not work. To restore the function, the corrected provider file must also be imported: Functions > Online name search > Import > Herold TB 202501

Provisioning COMfortel SoftPhone

The softphone could not be provisioned if provisioning was only permitted within the local network.

Phone number display

During an internal call, your own group may have been displayed instead of the other party.

Synchronisation with a Google account

COMmander 6000: After the introduction of synchronisation via the Auerproxy server, this function was no longer available. Synchronisation with a Google account now takes place directly again.

Web interface

Subscriber (scr.) > IP provisioning > File management > Import: The device type was changed when importing a provisioning file.

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General Information

Privacy Policy

Updated Privacy Policy at: Overviews > Privacy Policy

Provisioning files for D-Series and WS-Series

Updated provisioning files are now available for the D-Series and WS-Series.

Proxy server for COMfortel SoftPhones

If communication between the PBX and Auerproxy is successful, the registration duration is displayed under: Administration > VoIP configuration > Proxy server for COMfortel SoftPhones > SIP proxy

Improvements

Configurable exchange line replacement tone

An alternative can now be configured for the exchange line replacement tone if the previous exchange line replacement tone was perceived as annoying: Public switched tel. networks > VoIP > Provider > Configure provider > RTP > Use the exchange line replacement tone

System information

There is now the option to disable the system messages on successful e-mail sending.

Special characters for passwords

Passwords containing the special characters »&« and »'« are now also permitted for the DECT bases.

Update AuerProxy Client

The AuerProxy Client has been updated.

QR code in the e-mail of the COMfortel SoftPhone access data

The QR code has been added to the e-mail with the access data for the COMfortel SoftPhone to make setup easier.

Audio switching for Auerswald TFS templates.

The audio switching has been incorporated into the Auerswald TFS templates.

E-mail notifications regarding the Auerproxy

E-mail notifications regarding the Auerproxy will only be sent if a connection is not possible.

E-mail with login information for COMfortel SoftPhone with link to the app

The e-mail with the login information for the COMfortel SoftPhone now also contains the link to the app in the corresponding store.

Security

Synchronisation with a Google account

Improved security when synchronising with a Google account. For certain requests when synchronising with a Google account, the PBX needs access to the Auerproxy server. Make sure that the PBX can reach the Auerproxy server on the Internet.

Bug Fixes

VoIP provider will be overwritten without asking.

When importing a new VoIP provider file, the old settings were overwritten.

New templates in file management

New templates were sometimes created in the file management under the wrong device type. The templates are now sorted correctly.

Settings for NAT traversal

The provider settings for NAT traversal could no longer be changed under certain conditions. This is now possible again.

Default settings for NAT traversal set incorrectly

The NAT traversal settings in the VoIP provider were set to disabled by default.

Incorrect display of the phone number in group calls

Switching via toggling: During a group call (subscriber logged in as outgoing), the correct call number was not displayed for the called party.

No display of contact group permissions for COMfortel WS-IP Handset

Note added in the help. COMfortel WS-IP Handset is not displayed because access cannot be configured for individual handsets.

Announcement Automatic Reception

The announcement at an Automatic reception was aborted and restarted.

SoftPhone test license expired after update

After an update of the PBX, the test license for the COMfortel SoftPhone had expired.

Provisioning no longer possible after update of COMfortel WS-500

The certificates in the PBX have been updated

Incorrect display of emergency numbers

Emergency numbers were displayed with area code and exchange access number.

Incorrect model name in device template for TFS dialog 20 x/30 x/21 x/31x

The name has been corrected.

Call terminated after 5 minutes

On an MNET PTMP IP connection, the call to some call destinations was interrupted after 5 minutes.

Missing emergency numbers

The missing emergency numbers for Liechtenstein and Latvia have been added.

Missing setting in the function overview

On the page Subscriber > Functional Overview > VoIP settings the option 'As entered in the phone book, if necessary with exchange line access number' was missing for the setting 'Format of the transmitted phone number for LDAP queries'.

Incorrect configuration switch after a holiday

The configuration switchover after a holiday was faulty.

PBX offers deactivated function for selection

The 'Comfort Noise Support' function was offered for selection in the PBX, although it was disabled in the provider profile.

COMfortel SoftPhone: External destination cannot be called

Due to the missing exchange access number, iOS users were unable to call external numbers. It is now possible to set up automatic exchange line access for COMfortel SoftPhone in the PBX.

COMfortel WS-500 handsets without additional information

On COMfortel WS-500 handsets, the called phone number was no longer displayed as additional information.

Subscriber of a group does not ring.

The subscriber of a group did not ring if this subscriber was already logged in to a previously called group.

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Security

Logging in

Improved/corrected handling of incorrect logins from VoIP subscribers.

Improvements

Provider settings

SIP > NAT traversal: Advanced settings.

Web interface

Administration > Activation: The display of the maximum possible COMfortel SoftPhone activations now contains additional information. The number of maximum available VoIP channels has been added to indicate possible overbooking.

Update openSSL

Bug Fixes

Error message

When switching from trial licenses to COMfortel SoftPhone activations, an error message was incorrectly displayed in the D channel.

LDAP

Dialling from the LDAP contacts did not work on a COMfortel SoftPhone with an internal phone exchange line request type. The necessary setting is now also available for the COMfortel SoftPhone:Subscriber (scr.) > Properties > VoIP settings > Format of transferred phone number for LDAP requests > Country code with leading zeros and exchange line access number (e.g. 00495306...)

Handset on COMfortel WS-500

After an update to handset version 2.53, contact names stored locally in the handset were no longer displayed during the call when there was an incoming call. Now the contact name is displayed again. The contact name is now displayed instead of the external phone number called.

Restrictions

If a softphone attempted to log in incorrectly, the IP address of the PBX was blocked (IP block list).

Telephoning

Initiating a query call with a third subscriber was not possible with analogue phones.

Music on hold

After announcement before answering, music on hold was played during the call, even if the function was disabled.

Web interface

Subscriber (scr.) > IP provisioning > File management: Newly created provisioning files were not displayed.

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