How to reach us

Do you need general information about our products, technical help with the operation of your Auerswald plant or would you like to have an Auerswald product repaired? You will find the right contact person for every request.

General enquiry:   Contact form

Information about our products

Send us a message or get in touch with a dealer in your area:

Product request

Dealer search

Auerswald Training Academy

Monday–Thursday 8–16 o'clock and Friday 8–14 o'clock

Phone +49 5306 9200-216*

Technical support

Monday–Friday 8–18 o'clock

Helpdesk login

Hotline 0900 1 283779** or 0900 1 AUERSWALD**


Monday–Thursday 8–16 o'clock and Friday 8–14 o'clock

Service form

Phone +49 5306 9200-772*
Fax +49 5306 9200-760*

* Local rate. You pay the regular landline tariff of your telephone provider
** Connection costs 0.62 €/min (registered specialist dealer 0.29 €/min) for calls from the Deutsche Telekom fixed network. Costs for calls from other networks may vary.
** 0900 can only be dialled within the German telephone network.