Support

COMpact 3000 VoIP

Product status End-of-Support: Jun. 2019
No further software updates or upgrades

Product status End-of-Service: Jun. 2021
No further technical support

Productstatus End-of-Repair: Jun. 2021
No further repair service

Downloads

Designation
Operating system

V 2.1.0.7 (Stable) | 15.06.2016
Windows 10 32-/64-Bit
Windows 7 32-/64-Bit SP1
Windows Server 2008 R2
Windows 2012 Server
V1.4.4.1 (Stable) | 09.07.2020
Windows 10 32-/64-Bit
Windows 7 32-/64-Bit SP1
Windows Server 2008 R2
Windows 2012 Server R1
Windows Server 2016
Windows 11
20170608 (Stable) | 08.06.2017
V2.7.10 Beta (Public Beta) | 18.01.2018
Linux (ab Kernel 2.6 getestet)
OS X El Capitan (10.11)
Windows 10 32-/64-Bit
Windows 7 32-/64-Bit SP1
Windows Server 2008 R2
Windows 2012 Server
Windows Server 2016
Windows 2012 Server R1
Windows 11 (64-Bit)
4.0T Build 000 (Stable) | 03.11.2021
Show less Show more

Documentations

LanguagesCurrent version
Instructions V06 12/2020 PDF
11 12/2020 PDF
Statements of conformity COMfortel XT-PS V07 03/2023 PDF
Advisory ID: Auerswald-PBX-Systems-Webinterface-20210910 V1.0 PDF
Information for compiliance with Commisson Regulations (EU) 2019/1782 V02 09/2021 PDF
Quick Guide V06 05/2015 PDF
Drilling Template 03 01/2012 PDF
Auerswald license and Open source licenses V17 02/2018 PDF

Instructions

Important Information

Safety information: Note about qualified electrician complemented

Safety information: Note about §14 (6), Electromagetic Compatibility Act deleted

Safety information: Note about UPS-5115 Telecom deleted

Product details( > Software extensions): Description revised. Software extensions no longer available.

Functions

Online name search: Description deleted

Several editiorial changes


Instructions

Important Information

Safety information: Note about qualified electrician complemented

Safety information: Note about §14 (6), Electromagetic Compatibility Act deleted

Safety information: Note about UPS-5115 Telecom deleted

Product details( > Software extensions): Description revised. Software extensions no longer available.

Functions

Online name search: Description deleted

Several editiorial changes


Information for compiliance with Commisson Regulations (EU) 2019/1782

New Handsets added

FAQs

The COMpact 3000 analog/ISDN/VoIP PBXs don't feature an interface for FTZ-standard doorphones.

However, you can use analog doorphones such as our TFS-Dialog 20x/30x/universal plus. In addition, you can use the TSA - a / b use this converter can convert different doorphone to a / b port .

Recommended action for systems possibly affected by hacker attacks:

  1. Deactivate all port forwarding to the ICT system!
  2. Check the log and make sure that the logins are traceable
  3. Change the username, PIN and admin password
  4. Check whether there are newly created sub-admins, users, participants or groups and change the passwords
  5. Change passwords for public VoIP providers
  6. Check call deflection

 

Check the following points for all profiles and properties (users, participants, groups, etc.):

  1. Check the dialling privileges
  2. Check parallel call
  3. Check call deflections
  4. Check voicemail boxes, check activation of remote control and change PINs
  5. Check the deputy functions of the voicemail boxes and the registered destinations
  6. Check Follow-Me settings

 

Check other configurations:

  1. Check whether remote access by telephone (switching functions remotely by telephone) is active. Change PINs or, if unused, switch them off
  2. Check automatic reception, check activation and registered destinations
  3. Check FMC/call through functions, check users and dialling privileges
  4. Check entries in the IP release list

 

When using Auerswald IP system telephones with integrated voicemail:

  1. Check the access data, change the password
  2. Check the destinations for call deflections
  3. Check the voicemail boxes, check activation of remote control and change PINs