Support

COMfortel® 2500 (AB)

Product status End-of-Support: Apr. 2015
No further software updates or upgrades

Product status End-of-Service: Apr. 2017
No further technical support

Productstatus End-of-Repair: Apr. 2017
No further repair service

Downloads

Designation
Operating system

4.0.0.18 (Stable) | 12.07.2017
Windows 10 32-/64-Bit
Windows 7 32-/64-Bit SP1
Windows Server 2008 R2
Windows 2012 Server
Windows Server 2016
Windows 11 (64-Bit)
Windows 2012 Server R1
V4.0.0.73 und V2.02.04 (Stable) | 19.09.2019
Windows 10 32-/64-Bit
Windows 7 32-/64-Bit SP1
Windows Server 2008 R2
Windows 2012 Server
Windows Server 2016
Windows 11 (64-Bit)
Windows 2012 Server R1
V2.0.1.0 (Stable) | 18.07.2017
Windows 10 32-/64-Bit
Windows 7 32-/64-Bit SP1
Windows Server 2008 R2
Windows 2012 Server
Windows Server 2016
Windows 2012 Server R1
Windows 11 (64-Bit)
3.12.00 (Stable) | 01.08.2016
Linux (ab Kernel 2.6 getestet)
OS X El Capitan (10.11)
Windows 7 32-/64-Bit SP1
Windows 10 32-/64-Bit
Windows Server 2008 R2
Windows Server 2016
4.4L Build 000 (Stable) | 11.01.2016
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Documentations

LanguagesCurrent version
Statements of conformity 04 PDF
Quick Operating Instructions 02 12/2008 PDF
01 01/2008 PDF
User Manual 06 11/2010 PDF
10 11/2010 PDF
Instructions for driver installation and internet access (CAPI/TAPI) V04 06/2016 PDF
Commissioning Instructions 06 05/2012 PDF
06 05/2012 PDF

Instructions for driver installation and internet access (CAPI/TAPI)

  • USB driver
  • CAPI 2.0 driver
  • TAPI driver
  • CoNDIS WAN driver

FAQs

Required settings in COMfortel Set to operate a simple answering machine

The software COMfortel Set can be found on the Auerswald Mega Disk or in the download area on the Auerswald website.
To use the simple answering machine function of COMfortel Voicemail in the telephones COMfortel 2500 or COMfortel 2500 AB, no time control is activated. The answering machine is only switched on or off via the softkey at the bottom right of the display.

In the menu Automatic you select a call acceptance type under External Calls in the first line of the table (in the example: announcement and recording). The selection is displayed when you double-click in the field. After the greetings have been synchronized with the SD card, you can enter your desired greeting in the Greetings column. After double-clicking in the field you can select the corresponding greeting from a list (here: HOUSE.WAV).

(Missing image for answer with ID 31799)

The headset needs to conform to the "DHSG"-standard in order to operate it directly at the COMfortel 2500's headset jack. The following settings are required for operation:

  • Setup a function-key with the function "headset". This allows easy switching of the headset-function.
  • Setup the headset type: In the phone's menu -> settings -> headset -> headset type select "DHSG headset". Note: Please ask the manufacturer of the headset for the correct type, an adapter is possibly required.
  • In the phone's menu -> settings -> headset -> headset ringer you can select whether an incoming call is signaled in the headset's earpiece. Note: Only the first tone is signalled in the headset.