The current trend towards mobile working or the use of home offices is resulting in an increase in the volume of telephony. As a result, the existing transfer points and servers of telecommunication providers may reach their capacity limits. An effective solution to the problem on the part of the providers is aimed at by a more even load distribution via DNS SRV query. Some providers have already started the roll-out of technical adjustments. At this point, we offer you up-to-date information and solution tips on this topic.