Designed for agencies undergoing dynamic change
"As we're still a young agency, we have experienced enormous growth over the last three years – at one time we had a team of just 8, but now we have 30 employees, making purchasing a PBX all the more urgent. However, we wanted to transfer over our existing analogue desk telephones and DECT handsets and a switchover to VoIP was also on our wish list too. The specialised dealer suggested the new COMpact 5500R from FONtevo because VoIP is integrated in the system from the outset since our provider will soon be cutting the current connection. To begin with, every employee was assigned a personal voice mailbox and fax box. Three additional COMfortel 1400 IP telephones and a COMfortel 2600 IP for the reception mean that we now feel very well equipped. As an aside, all four new telephones can also operate the video intercom through their colour touchscreens. Last but not least, I have also recently been able to access the PBX remotely: thanks to the 'PBX Manager' app, I can see on my iPhone if a caller has tried to contact me or has left a message. The ability to activate the call forwarding using my mobile telephone when already travelling is absolutely inspired. This is one thing in particular that I frequently forget to do in the agency."