The FMC smartphone app COMfortel Mobile Business enables users to make phone calls in the mobile phone network using their business landline number, regardless of their location. With this BYOD (Bring Your Own Device) solution, employees who frequently travel for business are easier to be contacted and can work flexibly.
Best user experience
Customer queries can be handled more efficiently, for example. This increases customer satisfaction on the one hand, and eases the burden on employees on the other.
The private smartphone phone number is always protected and is not transmitted to the conversational partner. Furthermore, the telephone book in the ICT system can be retrieved by using a smartphone.
The CallKit interface integrates seamlessly with Apple’s iOS. Additionally, calls can also be initiated via Apple’s voice assistant, Siri. Incoming and outgoing calls made with the landline number always appear in the mobile phone’s regular caller list.
The highlights at a glance
- Access to the ICT system’s telephone book
- Seamless integration into Apple® iOS and Google Android™ operating systems
- Signalling the business phone number
- Full flexibility – switch availability by using the Auerswald API
- Voice control by using Apple’s voice assistant, Siri
One application for several systems
COMfortel Mobile Business is designed for ICT systems of the Auerswald COMpact and COMmander family (see features).
Installation in just a few seconds
You can obtain COMfortel Mobile Business directly in the Apple® App Store or at Google Play.